Family Plan. Random users?

[charmingice]

About 10 minutes ago I got four emails from spotify titled 'An update about your Premium for family subscription.' I had four different users try and sign on for my Family Plan which I did not know or give promission for them to do so. I removed all of them, changed my password and signed out from all divices. I wanted to know how did this happen and how can I prevent it from happening again?

I had a similar problems a few mouths ago with a single random users trying to do this but this time it was four so I'm a little worried it might happen again.

Thank you.

[Maxim · Accepted solution]

Hey @charmingice,

I'd recommend taking a look at this support article: https://support.spotify.com/account_payment_help/privacy/someone-has-gained-access-to-my-account/.

[David180]

I just had the same experience, except I didn't have a family plan before (only me using it) so one was created for me. 

Very unnerving experience, and I most certainly haven't shared my user details with anyone. Has there been a security breach at Spotify?

/David