Host going to another country for a long time

[beebeechann]

Plan

Family Plan

Country

From Hong Kong to Britain

My Question or Issue

So we have a family plan subscribed, and we currently reside in Hong Kong. However, if the host of the plan plans to move to Britain for some time, will we still have access to the premium plan?

[OneByBoo]

Hi there @beebeechann,

thanks for reaching out to the community !

The location of a person will affect the Family plan.

Bear in mind that the system can detect if an account is located in a different country and it will lead to this member being released from the plan.

If the owner of the plan moves to the UK, all of the members of the plan invited by him will need to re-verify their address to match the owner's one in order to stay in the plan.

The Premium Family plan is provided to a group of people living in the same country and resigning under the same address so this action effects it directly.

You can find all the info needed on the plan here.

Hope this shed some light 🙂