Premium Family - member recently moved back home but cannot join Premium Family

[myneonangel]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Hello,

I cannot join my sister's Spotify Family account. The message that always pops up is that I am trying to join from abroad and hence I cannot proceed. However, I have moved from other country back home, and changed the location and even phone is my home country phone. Can anyone help me?

[OneByBoo]

Hi there @myneonangel,

thanks for reaching out !

Could you please visit your account overview page and make sure that your country and payment method currently used fit the same country as your sister ?

Keep me posted 🙂