I cant join a family subscription.

[slr_]

I recently moved in with the family of my girlfriend and so we wanted to setup a family subscription for all of us. So I changed my address in my spotify account and tried to join the subscribtion, but all that it shows is "A problem occured. Please try again later."

[Maxim]

Hey @slr_ ,

Thanks for reaching out.

Are you currently the owner of a Premium Duo/Family plan?

Let me know. 🙂

[lisevan]

J'ai souscrit un contrat premium family mais Spotify interdit à mon fils de s'y connecter car il est mineur. Comment résoudre le problème s'il vous plaît ?

[Maxim]

Hey @lisevan ,

To ensure that we can offer you the best help that we can, could you please create your own thread? Doing so is easy. Simply select the appropriate board here, and then select “Start a Topic.”

Thank you very much!