Help Wizard

Step 1

NEXT STEP

I cant switch spotify account

I cant switch spotify account

 

 

My Question or Issue

I cant switch between accounts.

i logged in with my dads gmail, and password wich is the one we use becouse he pays for spotify.

it logged int my dads account, and i cannot switch to my account.

i treid to use my username, and the same password, but it did not work.

 

Reply
3 Replies

Hey @alakerranjuice, thanks for reaching out to the Community!

Are you trying to switch accounts within the same device? Also, are you able to access your account here? If not, what happens when you attempt to log in?


Keep me posted.

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

im trying to switch accounts on my computer and n othat doesnt work is there just a place i can switch the account like im on my dads account and then switch to my account becouse its like in the same family but its just not letting me switch

Hey @alakerranjuice,

 

Thanks for the reply! Premium Family is essentially connecting multiple accounts under one billing umbrella. You still have separate accounts, so the only way to switch users would be to log out and back into Spotify from the other account. 

 

As of this time, there is no toggle between users, but I appreciate your feedback and will pass it on to the right folks.

For your reference, here is more information about how Premium Family works here.

 

Hope this helps.

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts