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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 167958 Views
  • 32 replies
  • 9 likes
  • 167958 Views
  • 32 replies
  • 9 likes

Change manager of the family abo

My friend wants to quit the family abo. I don’t want to loose my music and want to become the manager of the family abo. Is that possible?

  • Visitor
  • My friend wants to quit the family abo. I don’t want to loose my music and want to become the manager of the family abo. Is that possible?  
  • Maxim
  • Spotify Star
  • 247 Views
  • 1 replies
  • 1 likes
  • Premium for Family
  • 247 Views
  • 1 replies
  • 1 likes

Cambio de administrador

Lo PlanPremiumCountryMexicoDeviceiPhone 13Operating System(iOS 10 My Question or IssueComo cambio al administrador de la cuenta familiar? Soy yo y ahora será mi marido

  • Visitor
  • Lo Plan Premium Country Mexico Device iPhone 13 Operating System (iOS 10   My Question or Issue Como cambio al administrador de la cuenta familiar? Soy yo y ahora será mi marido
  • AdamDamon
  • Spotify Star
  • 173 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 173 Views
  • 1 replies
  • 0 likes

One account playing at two places.

I have a family plan, and we use 3/6 accounts.My Tesla is using my account, so when my wife is driving, I am not able to listen to music on my computer. The same problem appear when I play on Marantz Hi-Fi in the livingroom, and the kids wants to con...

  • Visitor
  • I have a family plan, and we use 3/6 accounts. My Tesla is using my account, so when my wife is driving, I am not able to listen to music on my computer. The same problem appear when I play on M...
  • Maxim
  • Spotify Star
  • 773 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 773 Views
  • 1 replies
  • 0 likes

Solved!! Trouble switxhing from Due to Family

Hi all, I had a Due subscription (where the subscription was under my namw) and now am switching to Family where the subscription is under my parents. I have canceled my Premium, and tried to join Family via an invitation link. But it always fails af...

  • Newbie
  • Hi all,  I had a Due subscription (where the subscription was under my namw) and now am switching to Family where the subscription is under my parents. I have canceled my Premium, and t...
  • Maxim
  • Spotify Star
  • 248 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 248 Views
  • 1 replies
  • 0 likes

opening different accounts for different spotify family plans under the same card.

i would like to find out if i open spotify accounts, and i set up spotify family for all of them (but all not under the same spotify family plan), but i pay for all with the same card, is that possible? and will i still get free 1 month for all of th...

  • Visitor
  • i would like to find out if i open spotify accounts, and i set up spotify family for all of them (but all not under the same spotify family plan), but i pay for all with the same card, is that p...
  • Maxim
  • Spotify Star
  • 256 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 256 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is my Premium Family organizer unliking my songs?

I like a song on my playlist, say Lavender Haze by Taylor swift. Album: Midnights. Later, I check back on the playlist. That same song has no more heart widget. My dad, who pays for the plan, says when he finds songs he doesn’t like in his Spotify he...

  • Casual Listener
  • I like a song on my playlist, say Lavender Haze by Taylor swift. Album: Midnights. Later, I check back on the playlist. That same song has no more heart widget. My dad, who pays for the plan, says wh...
  • MihailY
  • Moderator
  • 264 Views
  • 3 replies
  • 1 likes
  • 264 Views
  • 3 replies
  • 1 likes

Superuser Contribution tengo un cobro que se me ah cobrado aparte del plan es Spotify Stockho

Buenas eh tenido un problema estoy pagando un plan familiar Pero me ah cobrado un spotify Stockho y nose porque me ah echo ese cobro

  • Visitor
  • Buenas eh tenido un problema estoy pagando un plan familiar Pero me ah cobrado un spotify Stockho y nose porque me ah echo ese cobro
  • Vasil
  • Moderator
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

minha irmã não consegue logar no spotify

Minha irmã não consegue logar no spotify familia. O e-mail já foi verificado e o endereço também

  • Visitor
  • Minha irmã não consegue logar no spotify familia. O e-mail já foi verificado e o endereço também
  • Bittencourt
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium wurde abgebucht aber gleichzeitig gelöscht.

Mein Premium Abo Preis wurde wie jeden Monat abgebucht. Aber Auf einmal ist mein Abo Status " Spotify Free" ? das verstehe ich einfach gar nicht. Ich habe ja für März schon bezahlt

  • Visitor
  • Mein Premium Abo Preis wurde wie jeden Monat abgebucht. Aber Auf einmal ist mein Abo Status " Spotify Free" ? das verstehe ich einfach gar nicht. Ich habe ja für März schon bezahlt
  • MihailY
  • Moderator
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

problem with the familiar plan

I am trying to add my wife to my family plan, but all the time it appears that it is necessary to live in the same place. We put the correct address since we live in the same place but nothing happens it keeps the same error.please your help

  • Visitor
  • I am trying to add my wife to my family plan, but all the time it appears that it is necessary to live in the same place. We put the correct address since we live in the same place but nothing h...
  • Maxim
  • Spotify Star
  • 329 Views
  • 1 replies
  • 1 likes
  • 329 Views
  • 1 replies
  • 1 likes

Spotify Premium family plan invitiation issues.

PlanFreeCountryPanama Currently my account is under a free plan, previously I was on a family plan which was under my brothers account, after the plan ended today, my mother started a new premium family plan with her account, and sent us both invitat...

  • Newbie
  •   Plan Free Country Panama   Currently my account is under a free plan, previously I was on a family plan which was under my brothers account, after the plan ended today, my mother s...
  • Maxim
  • Spotify Star
  • 192 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution สมาชิกในครอบครัวไม่สามารถตอบรับคำเชิญได้

แอพแจ้งสมาชิกที่ผมเชิญว่าที่อยู่ไม่ตรง ซึ่งที่อยู่นั้นผมคัดลอกและส่งให้สมาชิกนำไปกรอก ทุกตัวสะกดและตัวอักษรถูกต้องตรงกันแน่นอน

  • Visitor
  • แอพแจ้งสมาชิกที่ผมเชิญว่าที่อยู่ไม่ตรง ซึ่งที่อยู่นั้นผมคัดลอกและส่งให้สมาชิกนำไปกรอก ทุกตัวสะกดและตัวอักษรถูกต้องตรงกันแน่นอน
  • Yuzu1
  • Visitor
  • 831 Views
  • 2 replies
  • 0 likes
  • 831 Views
  • 2 replies
  • 0 likes

Unable to access family page with Duo premium subscription.

Bought a Duo Premium Subscription with an existing Individual Premium subscription, but I cannot access the family page now it just keeps on loading with 3 dots but nothing actually happens, I've tried everything like resetting browser cache and open...

  • Visitor
  • Bought a Duo Premium Subscription with an existing Individual Premium subscription, but I cannot access the family page now it just keeps on loading with 3 dots but nothing actually happens, I've t...
  • Maxim
  • Spotify Star
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

My kids who live with me can't sign up to the family account

I missed payment and had to update it later on. But now my kids who were in the family account can no longer join it again. We were originally living in the Philippines but recently moved to Canada. However, I saw in one FAQ that there really is no n...

  • Newbie
  • I missed payment and had to update it later on. But now my kids who were in the family account can no longer join it again. We were originally living in the Philippines but recently moved to Canada....
  • Maxim
  • Spotify Star
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Superuser Contribution The address linked to family premium account doesn't/no longer shows up

I'm on a family account owned by my brother, we are trying to add another member as there's a spot still available so he's sent the link. After multiple attempts with the address that we thought was correct, we realised it was slightly different to t...

  • Visitor
  • I'm on a family account owned by my brother, we are trying to add another member as there's a spot still available so he's sent the link. After multiple attempts with the address that we thought w...
  • 316ftk2fztuf3ilv6xpf
  • Newbie
  • 269 Views
  • 2 replies
  • 0 likes
  • 269 Views
  • 2 replies
  • 0 likes

Superuser Contribution Verify for family plan

I didn’t receive an email asking to verify for the family plan because I changed my address to a new one and i had typos. I didn’t realize that i gotta it until I got removed. How could I get back to the family plan?

  • Visitor
  • I didn’t receive an email asking to verify for the family plan because I changed my address to a new one and i had typos. I didn’t realize that i gotta it until I got removed. How could I get back t...
  • Alex
  • Spotify Legend
  • 2189 Views
  • 2 replies
  • 0 likes
  • 2189 Views
  • 2 replies
  • 0 likes

Superuser Contribution No me permite cambiar de individual prenium a familiar.

Tengo el plan premium individual, sigo los pasos indicados para cambiar a plan familiar y al dar ok en el botón para realizar el pago me arroja el siguiente mensaje "No se ha podido cambiar el plan . Esto podría deberse a que no reúnes las condicione...

  • Visitor
  • Tengo el plan premium individual, sigo los pasos indicados para cambiar a plan familiar y al dar ok en el botón para realizar el pago me arroja el siguiente mensaje "No se ha podido cambiar el plan ....
  • Alex
  • Spotify Legend
  • 304 Views
  • 1 replies
  • 0 likes
  • 304 Views
  • 1 replies
  • 0 likes

How do I leave a family plan without modifying the family plan?

I would like to leave a family plane that is managed by someone else. I do not want to change the plan for current users. I just want to go to an individual plan.

  • Visitor
  • I would like to leave a family plane that is managed by someone else. I do not want to change the plan for current users. I just want to go to an individual plan.
  • Maxim
  • Spotify Star
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes