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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

Casual Listener

JillianWilkie

Regular

179484 Views

32 replies

9 likes

  • 179484 Views
  • 32 replies
  • 9 likes

Superuser Contribution me cobraron un pago de spotify individual premium, despues por familiar

me hicieron un cobro por el plan indivudial y despues por uno familiar, cuando ya tenia el familiar, solo cambie la tarjeta...

Visitor

me hicieron un cobro por el plan indivudial y despues por uno familiar, cuando ya tenia el familiar, solo cambie la tarjeta...

AlejaR

Moderator

230 Views

1 replies

0 likes

  • 230 Views
  • 1 replies
  • 0 likes

Purchased 18 months of individual Spotify, changed to Family and only got 6 months left

Dear Community, i have bought 18 months of giftcards for individual premium and decided to change my subscription to the family model and expected to get 12 months of family premium but instead, i only got 6 months and i think i got scammed.What can ...

Newbie

Dear Community,   i have bought 18 months of giftcards for individual premium and decided to change my subscription to the family model and expected to get 12 months of family premium but i...

Maxim

Spotify Star

341 Views

1 replies

0 likes

Premium for Family
  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium for family doesn't work for a family member

Hi! I recently added my wife to my family premium plan, she was able to accept the invitation and when i look the "members of the plan" she appears as one of the 6 premium accounts in use. But when she try to enter into her account, spotify is tellin...

Visitor

Hi!    I recently added my wife to my family premium plan, she was able to accept the invitation and when i look the "members of the plan" she appears as one of the 6 premium accounts i...

AlejaR

Moderator

424 Views

3 replies

0 likes

Premium for Family
  • 424 Views
  • 3 replies
  • 0 likes

Superuser Contribution O APP BLOQUEOU O ACESSO FAMILY DO MEU ESPOSO, COMO RESOLVER?

MEU ESPOSO PERDEU ACESSO AO PLANO FAMILY, POIS O APP DIZ QUE ELE NÃO RESIDE NO MESMO ENDEREÇO QUE EU. JÁ TENTEI INCLUIR ELE NOVAMENTE, MAS NAO DEU CERTO

Visitor

MEU ESPOSO PERDEU ACESSO AO PLANO FAMILY, POIS O APP DIZ QUE ELE NÃO RESIDE NO MESMO ENDEREÇO QUE EU. JÁ TENTEI INCLUIR ELE NOVAMENTE, MAS NAO DEU CERTO

Yordan

Moderator

207 Views

1 replies

0 likes

  • 207 Views
  • 1 replies
  • 0 likes

Not possible to join a family blocked for 12 months !

Hello I got an invite from my BF. We live together for 8 months now. When I clicked on the link, spotify did not asked me my address. It automatically blocked me to join the family account for the next 12 months and I quote "we cannot prove that you ...

Newbie

Hello I got an invite from my BF. We live together for 8 months now. When I clicked on the link, spotify did not asked me my address. It automatically blocked me to join the family account for the n...

Maxim

Spotify Star

328 Views

1 replies

1 likes

Premium for Family
  • 328 Views
  • 1 replies
  • 1 likes

Spotify me demande de souscrire un abonnement alors que j'en ai déjà un

PlanFamilyCountryfranceDeviceSamsung a40 My Question or IssueJ'ai un abonnement Spotify famille, soucrit par un membre de ma famille. J'y suis connectée, mais à un moment je ne peux plus accéder à mon compte ! Il y a écrit : "Spotify premium en pause...

Casual Listener

  Plan Family Country france Device Samsung a40   My Question or Issue J'ai un abonnement Spotify famille, soucrit par un membre de ma famille. J'y suis connectée, mais à un m...

Luan

Spotify Star

908 Views

6 replies

0 likes

Premium for Family
  • 908 Views
  • 6 replies
  • 0 likes

Solved!! Changement abonnement de solo vers famille

PlanPremiumCountryFranceDeviceiPhone XOperating SystemiOS My Question or IssueBonjour! j’avais un abonnement Spotify premium et j’ai changé en rejoignant le compte Spotify familial, est ce que mon premier abonnement premium se résilie automatiquement...

Casual Listener

Plan Premium Country France Device iPhone X Operating System iOS    My Question or Issue Bonjour!  j’avais un abonnement Spotify premium et j’ai changé en rejoignant l...

Elross

Casual Listener

1173 Views

2 replies

0 likes

Premium for Family
  • 1173 Views
  • 2 replies
  • 0 likes

Premium Family in Taiwan

Hi , We've been using Premium Family in Taiwan for years.But today we got that message that the payment is not paying successfully.I have checked with the bank and the staff told me my credit card is good. Can you check if there is the paying issue o...

Visitor

Hi ,   We've been using Premium Family in Taiwan for years. But today we got that message that the payment is not paying successfully. I have checked with the bank and the staff told me my c...

Maxim

Spotify Star

326 Views

1 replies

0 likes

Premium for Family
  • 326 Views
  • 1 replies
  • 0 likes

Can't pay with telenor

I used to be able to pay for my spotify premium subscription with my telenor sim but now when i go to the payment page its not showing me the option to pay with it.

Newbie

I used to be able to pay for my spotify premium subscription with my telenor sim but now when i go to the payment page its not showing me the option to pay with it.

Maxim

Spotify Star

282 Views

1 replies

0 likes

Premium for Family
  • 282 Views
  • 1 replies
  • 0 likes

Superuser Contribution x

 PlanPremiumCountryN/ADevice

Newbie

  Plan Premium Country N/A Device

Maxim

Spotify Star

313 Views

1 replies

0 likes

Premium for Family
  • 313 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family plan asked me for address the same as family member. Have entered and says that it’s not the.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Lyubka

Moderator

228 Views

1 replies

0 likes

Premium for Family
  • 228 Views
  • 1 replies
  • 0 likes

Family Premium

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can not put my cousin in the family premium, he used the same adress as me but it says that...

Newbie

...ot put my cousin in the family premium, he used the same adress as me but it says that is something wrong.

Maxim

Spotify Star

180 Views

1 replies

0 likes

Premium for Family
  • 180 Views
  • 1 replies
  • 0 likes

Solved!! Spotify for me and my child

My Question or Issue Hi, My son just turned 12 and music is becoming more important. I have a subscription at Spotify andinstead of buying him his own subscription I am wondering what is the best for us 2? He lives with me one week and his father the...

Casual Listener

My Question or Issue   Hi,   My son just turned 12 and music is becoming more important. I have a subscription at Spotify and instead of buying him his own subscription I am wondering ...

Maxim

Spotify Star

456 Views

3 replies

0 likes

Premium for Family
  • 456 Views
  • 3 replies
  • 0 likes

Superuser Contribution Husband can log in

I had to renew my family plan and send out new links to my husband and kids. Now my husband can't log in. Every time he tried it will log into my daughter's accountPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Opera...

Newbie

I had to renew my family plan and send out new links to my husband and kids. Now my husband can't log in. Every time he tried it will log into my daughter's account Plan Free/Premium Country &n...

Joan

Moderator

262 Views

1 replies

0 likes

Premium for Family
  • 262 Views
  • 1 replies
  • 0 likes

Solved!! "Add members" - Button without function.

PlanSpotify FamilyMy Question or IssueHow can I add a new member? I'm owner and "Subscription-Manager".There are 3 slots available and can't add another member.Where is the Link? See my attachment!BTW:I have been a Spotify user for 10 years.... I hav...

Gig Goer

Plan Spotify Family My Question or Issue How can I add a new member? I'm owner and "Subscription-Manager". There are 3 slots available and can't add another member. Where is the Link? See my a...

Maxim

Spotify Star

552 Views

4 replies

0 likes

Premium for Family
  • 552 Views
  • 4 replies
  • 0 likes

You don’t meet Spotify’s age requirements.

This affects at least Android phone and PC Web Browsers. A person in a country where the age restriction is 13 years is unable to create an account until they are 13 years and one day.If I were to guess what the problem was I would suggest that whoev...

Casual Listener

This affects at least Android phone and PC Web Browsers. A person in a country where the age restriction is 13 years is unable to create an account until they are 13 years and one day. If I were to ...

Maxim

Spotify Star

1971 Views

1 replies

0 likes

Premium for Family
  • 1971 Views
  • 1 replies
  • 0 likes

Superuser Contribution what do do in a divorce

Hi! my daughters and I all had a premium account linked to my husbands original spotify, but he has left the family and doesn’t want to share any data stuff. Is there a way for me so sign up for premium and invite my daughters into the new account wi...

Visitor

Hi! my daughters and I all had a premium account linked to my husbands original spotify, but he has left the family and doesn’t want to share any data stuff. Is there a way for me so sign up for p...

Serrakuzz1977

Newbie

1017 Views

3 replies

0 likes

Social & Random
  • 1017 Views
  • 3 replies
  • 0 likes

Superuser Contribution ¿como ingresar a un miembro al plan familiar si lo elimine anteriormente?

elimine a un miembro del plan familiar por error y ahora no puede acceder al mismo plan, llevamos años siendo del mismo plan, le envió la invitación y no deja de ninguna forma. Que se puede hacer

Newbie

elimine a un miembro del plan familiar por error y ahora no puede acceder al mismo plan, llevamos años siendo del mismo plan, le envió la invitación y no deja de ninguna forma. Que se puede hacer

Bittencourt

Spotify Star

448 Views

5 replies

0 likes

  • 448 Views
  • 5 replies
  • 0 likes

Superuser Contribution I got ads with premium family

PlanFamily PremiumCountryItalyDeviceSamsung s21Operating SystemAndroid My Question or IssueWhy do I get ads, my subscription was bpoked successfully

Newbie

Plan Family Premium Country Italy Device Samsung s21 Operating System Android    My Question or Issue Why do I get ads, my subscription was bpoked successfully

Joan

Moderator

320 Views

1 replies

0 likes

Premium for Family
  • 320 Views
  • 1 replies
  • 0 likes