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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 140733 Views
  • 32 replies
  • 8 likes
  • 140733 Views
  • 32 replies
  • 8 likes

Superuser Contribution Familiy plan active showing up as a free account?!!

Hi, I have a subscription for a family account, the payment went out on the 17th of September, and randomly two days ago I started hearing ads, today when I checked my profile it stated that I have a free subscription?! The invoice has already been p...

  • Newbie
  • Hi,   I have a subscription for a family account, the payment went out on the 17th of September, and randomly two days ago I started hearing ads, today when I checked my profile it s...
  • Eni
  • Moderator
  • 175 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 175 Views
  • 1 replies
  • 0 likes

Superuser Contribution QUIERO CAMBIAR MI PLAN DUO AL FAMILIAR

CAMBIAR PLAN DEL PREMIUM AL FAMILIAR COMO LO REALIZOPlanFree/PremiumMEXICO Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • CAMBIAR PLAN DEL PREMIUM AL FAMILIAR COMO LO REALIZO Plan Free/Premium MEXICO   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Wi...
  • OscarDC
  • Moderator
  • 337 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 337 Views
  • 1 replies
  • 0 likes

Is it possible to share a playlist between different members in the Premium Family Plan or import?

Hi, My wife and I had a Premium Duo Plan, which we have just switched to a Premium Family Plan, to include our two sons as well (we are now four users, me, my wife, and my two sons). My two sons would like to import on to their respective Family acco...

  • Visitor
  • Hi,  My wife and I had a Premium Duo Plan, which we have just switched to a Premium Family Plan, to include our two sons as well (we are now four users, me, my wife, and my two sons).  M...
  • Maxim
  • Spotify Star
  • 297 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 297 Views
  • 1 replies
  • 0 likes

Nudity, podcasts, and general rage

Before I burn my kids' access to Spotify and downgrade to just a single account, how do Iensure that explicit podcasts with swearing in the name and suggested nudity are not shown to my 8 year old boy? In that particular podcast one of the episodes i...

Screenshot 2021-11-10 123953.png danieldddddddd_0-1636548162460.png
  • Casual Listener
  • Before I burn my kids' access to Spotify and downgrade to just a single account, how do Iensure that explicit podcasts with swearing in the name and suggested nudity are not shown to my 8 year old bo...
  • pw1khjgiux3vspoczko2
  • Casual Listener
  • 999 Views
  • 1 replies
  • 2 likes
  • Premium for Family
  • 999 Views
  • 1 replies
  • 2 likes

Question about leaving premium family plan

Hello, I just wanted to ask whether or not it's possible for me to leave the premium family plan.I saw some posts about changing the plan in the account settings to a free plan however I'm concerned that it might change the plan for the rest of the p...

  • Newbie
  • Hello,  I just wanted to ask whether or not it's possible for me to leave the premium family plan. I saw some posts about changing the plan in the account settings to a free plan however I...
  • AdamDam
  • Spotify Star
  • 3674 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 3674 Views
  • 1 replies
  • 0 likes

Superuser Contribution Members on family plan cannot listen at the same time

I have read the previous threads about this topic but it is not helping me figure out how to fix my problem. I am on a family plan. I am the account owner and the two others on the account have their own Spotify accounts with their own email accounts...

  • Casual Listener
  • I have read the previous threads about this topic but it is not helping me figure out how to fix my problem.  I am on a family plan.  I am the account owner and the two others on the a...
  • Vasil
  • Moderator
  • 294 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 294 Views
  • 3 replies
  • 0 likes

Superuser Contribution Will Spotify family work if family members are in different regions

Well i am a student in UAE, and my family resides in India, so my question is if they take a spotify premium family plan will i be able to use it, given i wont be returning to my home country soon (2+ yrs).

  • Visitor
  • Well i am a student in UAE, and my family resides in India, so my question is if they take a spotify premium family plan will i be able to use it, given i wont be returning to my home country soon (2...
  • OscarDC
  • Moderator
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Kicked out from family plan?

Premium family plan. I got an email saying my account manager of the premium family plan, kicked me out of the paln. However he did not, and in fact, he still can see me in the group, I still have access to premium features and in my accout I can see...

  • Regular
  • Premium family plan.  I got an email saying my account manager of the premium family plan, kicked me out of the paln. However he did not, and in fact, he still can see me in the group, I s...
  • AlejaR
  • Moderator
  • 1341 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 1341 Views
  • 3 replies
  • 0 likes

Family Plan emails kids accounts but not mine

Our family plan expired apparently. The main account (Mine never got emailed saying the credit card expired) However the kids accounts apparently got one saying it was paused today. The main account and email didn't get this email.Now I have to redo ...

  • Casual Listener
  • Our family plan expired apparently. The main account (Mine never got emailed saying the credit card expired) However the kids accounts apparently got one saying it was paused today. The main a...
  • Goldbond
  • Casual Listener
  • 327 Views
  • 2 replies
  • 0 likes
  • Premium for Family
  • 327 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cannot see Alexa Devices

PlanDuoCountryCanadaDeviceSamsung Galaxy s20 My Question or Issue I was previously logged into spotify and amazon alexa as my boyfriend. We decided to sign up for a duo account so I could have my own Playlist and listen to music simultaneously. But w...

  • Music Fan
  • Plan Duo Country Canada Device Samsung Galaxy s20     My Question or Issue   I was previously logged into spotify and amazon alexa as my boyfriend.   We decided to sig...
  • Dian
  • Spotify Legend
  • 3003 Views
  • 16 replies
  • 0 likes
  • Premium for Family
  • 3003 Views
  • 16 replies
  • 0 likes

Solved!! Premium Familie - My kids dont have an email adress

hi folks, i wanna go for premium familiy but my kids dont have an email adress because they are to young. is it possible to subscribe without email for my kids? i dont wanna create unused mail accounts für spotify.many thx!YA

  • Casual Listener
  • hi folks, i wanna go for premium familiy but my kids dont have an email adress because they are to young. is it possible to subscribe without email for my kids? i dont wanna create unused mail accoun...
  • Maxim
  • Spotify Star
  • 457 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 457 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music pauses randomly on iPhone

PlanPremium FamilyCountryUSADeviceiPhone 13 Pro MaxOperating System15.6.1 My Question or IssueRecently starting having issue with random pausing while playing my playlist. I had the same issue when I had my regular premium account (several family pla...

  • Newbie
  • Plan Premium Family Country USA Device iPhone 13 Pro Max Operating System 15.6.1   My Question or Issue Recently starting having issue with random pausing while playing my playlist. I...
  • Jeremy
  • Spotify Legend
  • 301 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 301 Views
  • 1 replies
  • 0 likes

Family premium

i have family premium and I’ve added my uncle and mom and they joined no problem and received the premium benefits I tried to add my dad and when he joins he doesn’t get the premium benefits he’s still on the free plan. But when I check my family pla...

  • Visitor
  • i have family premium and I’ve added my uncle and mom and they joined no problem and received the premium benefits I tried to add my dad and when he joins he doesn’t get the premium benefits he’s s...
  • Maxim
  • Spotify Star
  • 247 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 247 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family plan members

If I drop a family member from my plan to add a new one. Can they create their own account and will it save all their playlist and everything??

  • Visitor
  • If I drop a family member from my plan to add a new one. Can they create their own account and will it save all their playlist and everything?? 
  • OscarDC
  • Moderator
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant work out what email address is assigned as a member for family

PlanPremium familyCountryUK My Question or Issue My wife is trying to sign into the premium family account, which i am the owner of but we do not know which email is assigned to it. The one we believed it was, is showing as a free account. How do we ...

  • Visitor
  • Plan Premium family Country UK   My Question or Issue   My wife is trying to sign into the premium family account, which i am the owner of but we do not know which email is a...
  • Dian
  • Spotify Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 185 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files Not Syncing

I'm currently on a premium family plan. I have used ever method and fix to attempt to sync my local files from my desktop to my iPhone but nothing has worked. Local network access is enabled on iPhone, as well as local files within the app and same w...

  • Newbie
  • I'm currently on a premium family plan. I have used ever method and fix to attempt to sync my local files from my desktop to my iPhone but nothing has worked. Local network access is enabled on i...
  • Lyubka
  • Moderator
  • 2365 Views
  • 5 replies
  • 0 likes
  • Premium for Family
  • 2365 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't manage family account

I can't access my family overview page anymore for a long period now. On the help page is refered to: "De beheerder van het abonnement kan op de Family-pagina familieleden uitnodigen of verwijderen.Ga naar je accountpagina.Scrol omlaag om je Family-a...

  • Visitor
  • I can't access my family overview page anymore for a long period now. On the help page is refered to:   "De beheerder van het abonnement kan op de Family-pagina familieleden uitnodigen of v...
  • Dian
  • Spotify Legend
  • 497 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 497 Views
  • 1 replies
  • 0 likes

Superuser Contribution Todos pueden ver a los otros miembros del plan Familiar

PlanPremium FamiliarCountryCosta RicaMy Question or IssueCompré el plan familiar, pero he notado que todos los miembros del plan pueden ver quienes son las demás personas agregadas al plan.¿Cómo puedo cambiar la configuración para que unicamente el p...

  • Casual Listener
  • Plan Premium Familiar Country Costa Rica My Question or Issue Compré el plan familiar, pero he notado que todos los miembros del plan pueden ver quienes son las demás personas agregadas al plan....
  • Alexandra_17
  • Casual Listener
  • 4021 Views
  • 2 replies
  • 0 likes
  • Premium for Family
  • 4021 Views
  • 2 replies
  • 0 likes

Deleting a person my account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 302 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 302 Views
  • 1 replies
  • 0 likes

I've been added to a Premium Family account, however I had a Premium Account already. Do I need to d

PlanPremium to Family PremiumCountryAustraliaDeviceSamsung Galaxy S22Operating SystemAndroid My Question or IssueI've been added to a Premium Family account, however I had a Premium Account already. Do I need to deactivate my original premium account...

  • Visitor
  • Plan Premium to Family Premium Country Australia Device Samsung Galaxy S22 Operating System Android   My Question or Issue I've been added to a Premium Family account, however I had a...
  • Maxim
  • Spotify Star
  • 225 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 225 Views
  • 1 replies
  • 0 likes