Help Wizard

Step 1


gift card. Useless?

gift card. Useless?






My Question or Issue


My son got a spotify gift card for Christmas. He's already a part of my family plan and I just saw the fine print(after trying to redeem) that it can only be used for a Individual Spotify Premium account. Which seems absolutely ridiculous. From viewing other posts it seems my options are pretty limited. Do I have any options? Can I return it to Amazon(where it was bought) for credit? Complain as loudly as I can?



2 Replies

Hey there, @rfkmartin,


Thanks for coming to the Community.


Unfortunately, Gift Cards cannot be redeemed for discounted plans like Premium Student, Premium Family, Premium Duo, or trial offers. They can only be used for Premium Individual.

You can try reaching out to the store it was bought at to see if a refund is possible. 🙂


Hope this clears things up!

MaximSpotify Star
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Note: I'm not a Spotify employee.

It appears the solution is to change the main account to a Premium Individual, apply the gift card, and then change your plan back to whatever you had before. You wont get the full year or whatever of the gift card, but at least it won't go to waste. After that you'll need to re-add any additional members.

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