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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
as a invited family member can i switch individualy to a free subscription?
Good evening,I just created an account with my sister. Both my nephew and niece had no trouble accessing it, but I keep getting a message saying "your addresses didn't match". They did match, because I was the one setting it up. Am I missing any step...
PlanPremium FamilyCountryPoland My Question or IssueI’m having the issue with creating account for my Daughter who is 13 years old. I’m located in Poland and according to https://www.spotify.com/pl/legal/end-user-agreement/#s1 13 years old can use Sp...
I have just signed up as a new user (previously used another platform).I am going to sign up to family premium so that I can share with my wife and son.My son already has a spotify premium account that he pays for - the idea is to split the cost 3 wa...
Se me débito 2 veces el mismo mes
PlanPremium FamilyCountryGermany DeviceiPhone SEOperating SystemiOS 16.5.1 My Question or IssueI can not add my son to our Family Plan.Spotify say we are not in the same country currently, though we are. We are actually sitting next to each other. Wh...
PlanPremium Individual to FamilyCountryBrazilDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAll of then My Question or IssueI hava premium individual plan paid until 01/2024. I would like to change it to family, if i do that...
I would like to upgrade my Premium Individual account to a Premium Duo account. However, in My Spotify account I can only change to Premium Student or to Spotify Free. Why do I have this problem and how to upgrade to Duo anyway?
PlanPremiumCountryUK DeviceLenovo laptop 2018Operating SystemWindows 10 My Question or Issue I've sent an invite to a family member and after they follow the link, accept the invite, log on to Spotify and enter their address (which is the exact same ...
13 year old son trying to sign up for family plan after deleteing kids account cannoy sign up but get's the error "You don’t meet Spotify’s age requirements."
PlanFree/PremiumCountry -- UK DeviceSonos speaker with Alexa at home.Operating System My Question or IssueHello, looking for way to set up an account under Premium to use solely on our Sonos speaker at home. Currently have two accounts set up -- myse...
PlanPremium FamilyCountryUKDeviceMicrosoft Surface 2020Operating SystemWindows 10 My Question or Issue
PlanPremium FamilyCountryUSADeviceiPhone 13Operating SystemiOS latest My Question or IssueAm I able to change the plan manager on my family account? My son is currently the plan manager, but I would like to switch it to me.
HelloGot premium as a promo by MTS (Russian mobile provider) but want to switch to a Family plan after 6 months. Keep getting an error while switching, MTS refer me to Spotify telling me that everything already off on their side.
Estamos no mesmo endereço mas o Spotify informa que não estamos.
I have premium and on computer this is not the problem but on mobile whenever i try to shuffle a playlist it always says this is an premium feature.
PlanPremiumCountryUSADeviceSamsung Galaxy S23 and a Windows 10 Dell LaptopOperating SystemAndroid and Windows 10 My Question or IssueWe pay for the premium family membership and we still hear commercials during the podcast 'Case 63'. I'm not talking ...
My siser pays our family premium account, but since the last payment, my account has been logged out and even by acessing through the link invitation to the account again, my acess continously been blocked, no matter if our address is written exactly...
I subscribed for a premium duo while on a long holiday and now I want to add my partner. We are both in the same place in France, but home address is in Belgium and thus not possible to add him. How can I solve this?
I used to live in Colombia with my normal premium account, I move to Croatia and I open a premium family account, as soon as the rest of my family star opening their accounts spotify says that we are not in the same adress, how can I fix that issue? ...