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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Yo pagué mí plan pero no refleja el pago en Spotify, continúan cobrandome pero yo tengo en la app del banco como que spotfy me cobró
Estoy intentando hacer el pago de mi suscripción y no lo permite informa que no es posible cuando tengo saldo disponible para el pago
I still live with family but got kicked out for address discrepancy after we moved.
PlanFree/PremiumMy Question or IssueI left a Family Premium plan with my old apartment and want to join a new with my wife in our new house. However, I cannot join as I get a message that I cannot join as only every 12 months. I am quite sure I have ...
My wife and brother lost their access rights for a year because they were late for the address confirmation by e-mail. How hard can it be to enforce this through the application in today's technology? And in return they lose their access rights for a...
As the topic says, she was kicked out from our family plan ando when I try to invite her again spotify locked her out for 12 months. She is over 60 years ando struggles a lot with the technology. We are struggling with her. Please help us
Hello, my parents and siblings were out on vacation and did not see their emails to verify their email address and our home address. Can you resend it? Otherwise - it seems they are penalized by not responding fast enough. Thank you, Carol
My whole family got kicked out of the family plan today because for some reason Spotify is saying that the address is matching up. They have not changed the address on the account nor have they moved out of a different location. Am I currently stayin...
Hi, I need costumer support to address the following issue: Two of my Premium Family Plan members got kicked out of my plan today without receiving email notices, they are experiencing difficulties joining back. I resent them the invitation link, the...
PlanFreeCountryCanadaDeviceLg V60 ThinQ My Question or IssueI've been kicked out of a family plan and when I try to join, it displays"We couldn’t confirm that you live with the plan manager for this Premium plan. You can join someone else’s plan agai...
Someone else had the same question and it was not answered.
all play lists are off
Mi tarjeta me la robaron por lo que la cancele, realice mi pago con mi tarjeta nueva y me cambiaron de un plan familiar a uno individual, regrese a mi plan familiar pero me cobraron doble, adicional a eso perdí todas las configuraciones de las person...
My mom sent me the family plan link in an email, but whenever I log in to add my account, it tells me that I do not live with my mom. Why won't it ask me for my address?
Supression d'un profil de mon compte premium family alors qu'il n'a pas reçu le mail pour confirmer l'adresse, comment faire pour ne pas tout perdre !
Verifying a family address on Spotify is a frustrating feature. My children and elderly parents cannot check their emails immediately and end up being kicked out of the family plan. They are unable to re-join, and I have to create new accounts for th...
I bought an audiobook but can only open it in my device, even though we have the premium family subscription
Dice la leyenda asiTienes que vivir en el mismo domicilio que el titular del plan.
sur mon abonnement famille 3 personnes n'ont pas eu l'adresse pour vérifieriez l'adresse postale
I didn't read the email to confirm my address and I'm now blocked. The email ended up in the irrelevant mails and I didn't read it. I want to rejoin the family and reconfirm my mail.