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I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
77472 Views
64 replies
7 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
95229 Views
74 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Casual Listener
78056 Views
43 replies
9 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Casual Listener
208969 Views
267 replies
35 likes
My brother used to be on my premium family plan, however he moved out over a year ago and got his own plan. I removed him from my family in Spotify, but all of his music still shows up in my profile. This was done over a year ago. My wrapped was all ...
My brother used to be on my premium family plan, however he moved out over a year ago and got his own plan. I removed him from my family in Spotify, but all of his music still shows up in my p...
Moderator
427 Views
2 replies
0 likes
HiI have a Family plan, Now I want to make changes, unfourtunately I dont remeber the userid or password for the planmanger. I have the useridand password for the plan member(s). Can you please help. Please email to **bleep** PlanFree/PremiumCountry ...
Hi I have a Family plan, Now I want to make changes, unfourtunately I dont remeber the userid or password for the planmanger. I have the useridand password for the plan member(s). Can you please h...
Spotify Star
227 Views
1 replies
0 likes
I forgort to cancel the subscrbtion and the payment was automatically made.Please give me a refund.
I forgort to cancel the subscrbtion and the payment was automatically made. Please give me a refund.
Spotify Star
256 Views
1 replies
0 likes
None of the below informatPlanPremium familyCountryUSA DeviceSamsung S10 ultra My Question or Issue How can I switch managers? My husband is the manager but I'd like to become manager so that I can access the audio books
None of the below informat Plan Premium family Country USA Device Samsung S10 ultra My Question or Issue How can I switch managers? My husband is the manager but I'd l...
Spotify Star
247 Views
1 replies
0 likes
¡Hola! Perdón por mi inglés, tengo un plan premium con pago mensual pero quiero cambiarme al plan familiar con pago anual ¿es posible? ¿Pueden ayudarme a mostrarme cómo? muchas gracias.
¡Hola! Perdón por mi inglés, tengo un plan premium con pago mensual pero quiero cambiarme al plan familiar con pago anual ¿es posible? ¿Pueden ayudarme a mostrarme cómo? muchas gracias.
Spotify Star
689 Views
1 replies
0 likes
Hello,I have been a premium user for a few months. I purchased my subscription for 99.- in one payment, so there are no monthly costs. If I switch to Family now, I see everywhere that there is a monthly payment. Can I switch without having to pay dou...
Hello, I have been a premium user for a few months. I purchased my subscription for 99.- in one payment, so there are no monthly costs. If I switch to Family now, I see everywhere that t...
Spotify Star
230 Views
1 replies
0 likes
Made a public collaborative playlist and friends are unable to add tracks! What the heck? The playlist is "SwordfireX5 2023" and it is not working. PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS ...
Made a public collaborative playlist and friends are unable to add tracks! What the heck? The playlist is "SwordfireX5 2023" and it is not working. Plan Free/...
Newbie
1326 Views
8 replies
1 likes
PlanPremium FamilyCountryGermanyMy Question or IssueLiebes Forum,ich erhielt heute die vorsorgliche Kündigung sowie die Ankündigung einer Preiserhöhung von 14,99 auf 17,99 €.Die Erhöhung soll aber lt. Text nur für "neue Kunden", ab dem 02. Oktober 20...
Plan Premium Family Country Germany My Question or Issue Liebes Forum, ich erhielt heute die vorsorgliche Kündigung sowie die Ankündigung einer Preiserhöhung von 14,99 auf 17,99 €. D...
Spotify Star
764 Views
3 replies
0 likes
Estou sendo cobrada duas vezes pelo meu plano família e eu queria saber o pq
Estou sendo cobrada duas vezes pelo meu plano família e eu queria saber o pq
Newbie
390 Views
2 replies
0 likes
PlanPremiumCountryUSADeviceAllOperating SystemAll My Question or IssueMy new wife has a family premium account for her ad her daughter. I have a family premium account for me and my two sons. All **bleep** will ensue if she or I cancels our account t...
Plan Premium Country USA Device All Operating System All My Question or Issue My new wife has a family premium account for her ad her daughter. I have a family premium a...
Spotify Star
401 Views
1 replies
1 likes
Order number: -1-1 Why the 11/23/23 order. Does it expire today? And no emails or messages? Where's my subscription? PlanPremiumCountryPhilippines DeviceALL
Order number: <removed sensitive info>-1-1 Why the 11/23/23 order. Does it expire today? And no emails or messages? Where's my subscription? Plan Premium Country Philippines ...
Moderator
270 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am trying unsuccessfully to log into my family premium account in Gambia. Please advise.
...rying unsuccessfully to log into my family premium account in Gambia. Please advise.
Spotify Star
249 Views
1 replies
0 likes
I have one of three profiles on a family plan and I want to download my account data and maybe the extended streaming history, but I only want it off of my profile. I’m logged into my profile, but if it’s all connected to the same account would it al...
I have one of three profiles on a family plan and I want to download my account data and maybe the extended streaming history, but I only want it off of my profile. I’m logged into my profile, but i...
Spotify Star
515 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
236 Views
1 replies
0 likes
PlanFamilyCountry DeviceTesla Model Y and Alexa Dot 5th Gen/Sonos Arc (Alexa)Operating SystemLatest versions on Alexa and Tesla My Question or IssueThis started a few days ago when we want to turn off explicit filters to enable playback on our Alexa’...
Plan Family Country Device Tesla Model Y and Alexa Dot 5th Gen/Sonos Arc (Alexa) Operating System Latest versions on Alexa and Tesla My Question or Issue This started a...
Moderator
1352 Views
1 replies
0 likes
I am both the manager of a Premium family account and a member. The manager account provides music in my home, the member account on my phone so that independent listening can happen. BUT I want to use my manager privileges to listen to audiobooks. H...
I am both the manager of a Premium family account and a member. The manager account provides music in my home, the member account on my phone so that independent listening can happen. BUT I want to u...
Spotify Star
1211 Views
5 replies
0 likes
PlanFamilyCountryFranceMy Question or IssueHello there,I just updated toFamily plan but I have an issue related to my personal situation. I am currently divorcing, so I have my children with me only during vacation periods (2 months 1/2 per year).Can...
Plan Family Country France My Question or Issue Hello there, I just updated toFamily plan but I have an issue related to my personal situation. I am currently divorcing, so I have my children w...
Visitor
3952 Views
6 replies
0 likes
As a memeber of a premium account I am not able to listen audiobooks for free like the manager of the account, that needs to be fixed.
As a memeber of a premium account I am not able to listen audiobooks for free like the manager of the account, that needs to be fixed.
Newbie
360 Views
2 replies
2 likes
My family plan was removed even though I paid for it.My family members have received an email at 13:55 pm (CET) saying that I (the owner of the family plan) has removed them. But it wasn't me. PlanFamilyCountryGermanyDeviceall devicesOperating System...
My family plan was removed even though I paid for it. My family members have received an email at 13:55 pm (CET) saying that I (the owner of the family plan) has removed them. But it wasn't me. &n...
Regular
4149 Views
36 replies
5 likes
Ive lost all premium access as part of a CURRENT family plan. And just* as I was happy to say that the bugs have been fixed!! *face palm* WT Spotify? I need this fixed NOW ::: for work later on TODAY, I rely on this app for my playlists to provide my...
Ive lost all premium access as part of a CURRENT family plan. And just* as I was happy to say that the bugs have been fixed!! *face palm* WT Spotify? I need this fixed NOW ::: for work later on T...
Moderator
928 Views
5 replies
5 likes
