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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
When I click the 'Accept Invitation' link it comes up with a blank screen and no 'redeem' button. My children did not have this issue so why have I and how do I get round it?
I have a family account and my son (11) should not watch the videos. How can I stop playing musicvideos @ his account?
Spotify is saying I have premium individual due to Vodafone. I cancelled that contract and I shouldn't have Spotify premium, Vodafone says they have cancelled, Spotify is showing its not cancelled. I want to upgrade to a family plan but I can't due t...
My ex-wife and I are divorced, with our sons officially registered at her place, while staying at each parent 50% of the time.I'm having a Premium account for multiple years, but I would like to give an account to my sons as well. I'm fully aware tha...
I have a family premium plan. My daughter moved out and so no longer qualifies for a family plan. How does she get her own single plan? If I remove her from my family account and change my plan to a single plan will she lose all her content when she ...
Recently got premium duo and added my boyfriend. However, his end says that I am blocking explicit music. I do not have explicit music blocked on my account, and I can not find where I were to edit it on his account. The 'Premium Family explicit filt...
hello, my name is joao roberto and i'm trying to add someone to my account, she lives with me and i don't agree with what i should do
PlanFamily PremiumCountryBrazil DeviceiPhone 14 PRO MAX Operating SystemiOS 10 My Question or IssueEven I´ve the Family Premium I hear commercial ads when I connect Spotify in the car. Shouldn't they be hidden?
My partner and I have duo plan for a while now. I am currently visiting my family back to my country and he lost his access. What can we do to fix it?
Preciso mudar a data de pagamento da minha conta.
Besides my wife and my sis, I own 3 different residences (Beach house, cottage) where I used to have Spotify, they are all mine! I used to have my personal, one for my main home TV (1), one for the Alexa at my beach house (2), another Alexa at the co...
We have moved from one country to another. When I try to change countries (and, accordingly, the payment card), I am redirected to another page, where the default premium plan for one person is automatically selected.From the same window, you can cha...
Hi I have a spotify premium and need know why if I'm using my daughter and my wife can't listen others song. For example when I'm listening any song and they try to listen something they can't because I'm conected first. Please let me know how can fi...
I currently have premium duo but I want to join premium family. After I have filled in the right adress I get an error message that something went wrong, but not stating what went wrong. I am the administrator of the duo account, but I feel like that...
My mom cannot join the premium family plan even though we all live in the same house, my dad was able to join with no issues, however, my mom is getting an error after verifying the address that says “Something went wrong, try again later” PlanPremiu...
My Question or IssueMy premium account was connected with a Facebook account that doesn't exist anymore and I can't access it to stop payment
Even with the link I sent.System says he tries to join from abroad.While he's at home.It's been years that it's blocking, I'm getting really nervous now. Can you help me ??
Premium FamilyBrazil Macbook Pro late 2016iOS Although my account is logged in as premium and there is no payment issue in my account, the app on the Macbook says it cannot be used as it's exclusive to premium subscribers. I already re-installed the ...
Plan: Premium FamilyCountry: USADevice: Multiple (Mac and PC computers + ipods) Hi everyone,We recently had a team member leave the company and they held the login credentials for the Family Plan Manager. We can't figure out what email address is tie...
PlanPremium Family PlanCountryUnited Kingdom My Question or IssueHi there,I've been looking to create a spotify account as part of the family premium package that has been used by my family for over 5 years. We created our account c.2017 and at that ...