Invite Family member

[Lms2]

I got an Invite for our Family Account 

but when i Open the link it Tells me that the side was not been found 

how can i solve this ? 

thank you 

[Maxim]

Hey @Lms2 ,

Thanks for reaching out.

I recommend making sure the invite link you've received isn't incomplete. It should look something like this: spotify.com/family/join/invite/[some random letters and numbers].

Let me know how it goes 🙂

[Kiril]

Hey there @Lms2,

Thanks for reaching out to the Community!

I get that you've received an invitation link to join a Family subscription, but the link doesn't load/open anything for you at the moment. Please see what our Star @Maxim has suggested below. Also, this could be a case where the invite link has already expired, as they do have a time limit. 

In addition to what Max said, I can also suggest you to try open the link in an incognito/private window of your web browser to see if this would make a change. If that doesn’t work, simply ask the plan’s manager to send you a new invite 🙂

Hope this clears things up. If you have any questions or need anything else, the Community is here for you.