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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Spoiler (Highlight to read)Ciao a tutti, sto tentando da un po' di tempo di riscattare il mio abbonamento a Spotify premium con un buono 18 app. Il problema sarebbe che nel momento in cui inserisco il codice fornito, Spotify mi dice che il buono non ...
PlanPremium FamilyCountryDEDeviceiPhone Operating SystemiOS 14.6 My Question or IssueI have created a new Kids Account and now want to add a shared playlist but none of my playlists are showing. I am plan owner and created 4 shared playlists accordin...
Plan: Family premiumCountry: UK Device: all sorts of Mac, pc, iPhone, car devices, Alexa etc. My Question or Issue:NMy wife is being driven mad by our children messing with her Spotify experience! The kids are being driven mad by not being able to ac...
PlanPremium FamilyCountryUnited KingdomDevice(iPhone 8, Microsoft Surface Pro 7)Operating System(iOS 10, Windows 10,etc.) My Question or IssueOne family member (daughter) can no longer login to Premium Famiy account using their original username and ...
Hi everyone,I'm currently a Premium Duo manager (my account expires on the 15th).I decided to join up a Premium Family with my room mates, but every time I try to join I get stuck with the "Something went wrong" page after I put in the address. I'm t...
PlanPremium family CountryEgyptDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was on a monthly premium family plan and wanted to pay a year in advance so I cancel...
PlanPremiumCountryNL My Question or Issue4 of 6 members can’t login in the family group. How is it possible? We all live in the same apartment!!
Hello, I deleted my boyfriend from Spotify, now I wanted add him back and it s not working. He logged out, opened invitation but he remain free member. Invitation is not working. First problem was his country (many years before he tries from Germany,...
I have the family plan and my child is not old enough to get their own account for me to link. How do I link a kids account to their smart speaker so that it plays suitable music. so far I have only been able to add my own account which defeats the o...
PlanPremium FamilyCountrySweden My Question or IssueI have invited a family member to join my plan, and have available slots in it. But the link that they receive results in a 404 error. URL: https://www.spotify.com/se/family/join/invite They are log...
So, i payed for the family plan, but a member of my plan still listens to its music as a free account. I double checked and confirmed he is showing into my plan’s users. So, idk what to do. Any help?PlanPremiumCountryMexicoDeviceSamsungOperating Syst...
PlanPremiumCountryGibraltarDeviceAnyOperating SystemAnyMy Question or IssueI have used and added Spotify Premium members in past with the link that is for UK residents (the one my account gives me to share for registration). However I live in Gibralt...
No se requiere ninguna de la siguiente información. Sin embargo, cuanto más proporciones, más fácil será para nosotros intentar ayudarte.PlanPremium familiarPaísMexico Mi pregunta o problemaNo puedo agregar a ningún familiar aún cuando ingresan la mi...
PlanFamily PremiumCountryAustraliaOperating SystemiOS My Question or IssueHow do I purchase audiobooks while on premium family but I’m not the manager? The website keeps opening the app and the app keeps telling me to go back to the website
PlanFamily PremiumCountryIndiaDeviceiPhone 13 & Samsung m34 My Question or IssueI want to start a jam to play the same song with another person in the same family plan (over the internet, not same wifi). They can join the Jam, but it doesn't seem to ...
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device iphone14(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Win...
PlanSupposed to be on the family plan Free/PremiumPremium CountryAustralia DeviceGalaxy S21+ Operating SystemAndroid My Question or IssueMy partner invited me to our family plan in September and I accepted the invited. At the time Spotify told me it ...
PlanPremium Family PlanCountryUSA My Question or IssueMy wife and I share a premium family plan, and I'm the plan manager. I'd like to make her the plan manager instead so that she can use the free audiobook access. Thanks for your help!
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have just paid (through Google play) for the next month of my premium individual but have j...
Family Members in same household - Spotify says they are in a different country - they are not. Please hlepPlanFamily PremiumCountryCanadaDeviceiphoneOperating Systemios My Question or IssueFamily Members in same household cannot join Family Premium ...