Mi plan familiar se cobró doble, quiero mantener el plan pero con mi reembolso del pago extra.

[omar0071]

Plan:

Premium

Country

Perú

Device

Samsung s10e y pc

Operating System

Android Snow Cone, Windows 11

My Question or Issue

Tengo un cobro adicional en mi plan familiar y deseo el reembolso de ese pago adicional.

[MateusM]

Hi there @omar0071!

Thanks for reaching out, and welcome to the Spotify Community! I hope you don’t mind me replying in English.

I’d recommend getting in touch with our Customer Support team using the steps in this link so they can review your case and issue a refund if it applies.

Hope this helps! We’ll be here if you need anything else.

/Mateus