New payment info requested when it has not changed

New payment info requested when it has not changed






(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)


My Question or Issue I recently received several Spotify Notices about needing to enter updated payment information when nothing has changed. Was Spotify Hacked? Now tonight, after seeing another red notice on Spotify on my iphone, it appears that my next payment is not due until 1/25.



1 Reply

Hey @sbartosch,


Thanks for reaching out.


In order to investigate this further, can you please send us a few screenshots of these notifications? (make sure to blur out any personal/sensitive info).


Keep us posted.

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