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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 81546 Views
  • 32 replies
  • 5 likes
  • 81546 Views
  • 32 replies
  • 5 likes

Superuser Contribution Suscrpcion primium no funciona

cuento con una cuenta familiar priumium pero no me da ninguna de las opciones de primium y ya esta pagado

  • Newbie
  • cuento con una cuenta familiar priumium pero no me da ninguna de las opciones de primium y ya esta pagado 
  • Daisy
  • Spotify Legend
  • 349 Views
  • 1 replies
  • 0 likes
  • 349 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switching from Premium for Family Free Trial to Premium for Student

Hello,I am in the US and signed up for a Premium for Family free trial. I wanted to change my subscription to Premium for Student so I can get Hulu and Showtime subscriptions but it won't let me switch over until the free trial ends in February 2019....

  • Newbie
  • Hello, I am in the US and signed up for a Premium for Family free trial. I wanted to change my subscription to Premium for Student so I can get Hulu and Showtime subscriptions but it won't let me s...
  • Guido
  • Spotify Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • family
    Student
  • 229 Views
  • 1 replies
  • 0 likes

Superuser Contribution Einfach aus Family gelöscht!!!

Hallo,ich möchte an dieser Stelle die Community nutzen, um meinen enormen Ärger über Spotify loszuwerden...Ich finde Spotify einfach klasse um Musik zu hören, da quasi alle Titel und Interpreten vorhanden sind. Wenn man nun aber mit einem Problem nic...

  • Newbie
  • ...ösungsvorschlag vorhanden! Ich nutze Spotify bereits seit mehreren Jahren problemlos und habe nun in die Family von meienm Vater gewächselt. Dort war ich für ca. 2 Monate glücklich, bis ich eine Mail zur V...
  • Guido
  • Spotify Legend
  • 618 Views
  • 1 replies
  • 0 likes
  • family
  • 618 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged twice & subscription hasn't changed

Hi guys, Is there a Spotify customer service? I tried upgrading my account to student but when trying to put my school information the cursor wasn't working so technically i wasn't done with my information but I tried it twice & put my card details t...

  • Newbie
  • Hi guys,  Is there a Spotify customer service? I tried upgrading my account to student but when trying to put my school information the cursor wasn't working so technically i wasn't done with m...
  • Daisy
  • Spotify Legend
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google Home Mini showing full amount 52 at checkout, unable to see discount

I went to this link to claim my free google home mini https://www.spotify.com/us/family/I received an email from Spotify "Your Google Home Mini is now available" and clicked on "Get it Now" which redirected me to the Google store https://store.google...

  • Casual Listener
  • I went to this link to claim my free google home mini   https://www.spotify.com/us/family/ I received an email from Spotify " Your Google Home Mini is now available" and clicked on "Get it N...
  • Peter
  • Spotify Legend
  • 1168 Views
  • 6 replies
  • 1 likes
  • Free
    google
    Mini
    Premium
  • 1168 Views
  • 6 replies
  • 1 likes

Superuser Contribution My sister got her account blocked

PlanPremium for familyCountryPortugalOperating SystemAndroid My Question or IssueHello,i have the premium for family with my whole family in it. Recently, my sister got the access revoked because she is currently in Germany in Erasmus. Why did it hap...

  • Casual Listener
  • Plan Premium for family Country Portugal Operating System Android   My Question or Issue Hello, i have the premium for family with my whole family in it.  Recently, my sister g...
  • Guido
  • Spotify Legend
  • 328 Views
  • 4 replies
  • 0 likes
  • family
  • 328 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can’t join a Spotify premium

I can add my father to my family premium but when he tries to join he is unable to do it. Please review it as I don’t find any information about the error.PlanPremiumCountry Portugal

  • Regular
  • I can add my father to my family premium but when he tries to join he is unable to do it. Please review it as I don’t find any information about the error. Plan Premium Country  Portugal  
  • Peter
  • Spotify Legend
  • 577 Views
  • 9 replies
  • 1 likes
  • family
  • 577 Views
  • 9 replies
  • 1 likes

Superuser Contribution Switching Subscriptions

Currently I have the regular $10/month subscription but my mother is looking to get the family subscription (she too has the $10/month). Would she need to first cancel her plan and get the new one or is there a way to transfer billing automatically. ...

  • Newbie
  • Currently I have the regular $10/month subscription but my mother is looking to get the family subscription (she too has the $10/month). Would she need to first cancel her plan and get the new one o...
  • Daisy
  • Spotify Legend
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs won't play on Windows desktop app and web player

PlanPremiumCountryMalaysia DeviceiPhone 6, Windows 10Operating SystemWindows 10 My Question or Issue I cant' play songs in web player and in desktop app.However I can play songs in Spotify mobile app (iPhone 6).Premium family subscription. What's up?

  • Newbie
  • ...owever I can play songs in Spotify mobile app (iPhone 6). Premium family subscription. What's up?
  • Guido
  • Spotify Legend
  • 303 Views
  • 1 replies
  • 0 likes
  • Desktop
    family
    Premium
  • 303 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Family- kann nicht beitreten

Gueten Tag die HerrschaftenIch versuche seit geraumer zeit einer premium Family beizutreten. Ich hatte davor bereits ein Premium Abo, welches ich aber gekündigt habe. Habe bereits mehrere E-Mail Adresse ausprobiert - ohne erfolg.Bitte um HilfeEn schö...

  • Newbie
  • Gueten Tag die Herrschaften Ich versuche seit geraumer zeit einer premium Family beizutreten. Ich hatte davor bereits ein Premium Abo, welches ich aber gekündigt habe. Habe bereits mehrere E-Mail A...
  • Guido
  • Spotify Legend
  • 285 Views
  • 1 replies
  • 0 likes
  • family
  • 285 Views
  • 1 replies
  • 0 likes

Superuser Contribution My wife cannot take on the invitation to Spotify Family

My wife was kicked out of our Family subscription because of the missing adress. Now she cannot accept my new invitation.What should I do?

  • Newbie
  • My wife was kicked out of our Family subscription because of the missing adress.   Now she cannot accept my new invitation. What should I do?
  • Daisy
  • Spotify Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution PREMIUM FOR FAMILY ROMANIA

Hello, I see that there isn't Premium for Family on the account pageIsn't still available for Romania?

  • Newbie
  • Hello, I see that there isn't Premium for Family on the account page Isn't still available for Romania?  
  • Guido
  • Spotify Legend
  • 10558 Views
  • 5 replies
  • 9 likes
  • family
    Family plan Romania
  • 10558 Views
  • 5 replies
  • 9 likes

Keeping my playlists

PlanPremium family Country USA My Question or Issue If I cancel my Family Plan, will me and the others who were in my plan still have access to the old playlists we made?

  • Newbie
  • Plan Premium family   Country  USA     My Question or Issue  If I cancel my Family Plan, will me and the others who were in my plan still have access to the o...
  • Mantisentil
  • Community Legend
  • 134 Views
  • 1 replies
  • 0 likes
  • family
  • 134 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pague por Premium por un año y plan familiar

Pagué por una año el Premium y tambien quiero el plan familiar, quiero saber si el plan familiar se carga al Premium o me vab a hacer cargos de manera mensual por el familiar? Estaría pagando doble?

  • Newbie
  • Pagué por una año el Premium y tambien quiero el plan familiar, quiero saber si el plan familiar se carga al Premium o me vab a hacer cargos de manera mensual por el familiar? Estaría pagando doble?
  • Jemi
  • Spotify Legend
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant add family member

sent an invite to my brother but a "dude bleep" account is linked not mine on the email invitei have a family premium

  • Newbie
  • sent an invite to my brother but a "dude bleep" account is linked not mine on the email invite i have a family premium
  • Jemi
  • Spotify Legend
  • 317 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution PREMIUM: Family member get the invitation but can´t accept it, SEND buttom doesn´t work

PREMIUM: Family member get the invitation but can´t accept it, SEND buttom doesn´t work

  • Newbie
  •      PREMIUM: Family member get the invitation but can´t accept it, SEND buttom doesn´t work
  • Katerina
  • Spotify Legend
  • 295 Views
  • 1 replies
  • 0 likes
  • family
    spotify premium family
  • 295 Views
  • 1 replies
  • 0 likes

prova gratuita non più disponibile

None of the below information is required. Hsowever, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry DevicePcOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue salve a tutti mi sono ...

  • Newbie
  • None of the below information is required. Hsowever, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device Pc Operating System (iOS 10, An...
  • yarenfeyza
  • Casual Listener
  • 249 Views
  • 1 replies
  • 0 likes
  • promo
  • 249 Views
  • 1 replies
  • 0 likes

Superuser Contribution Invitation not working

PlanFree/PremiumCountry Brazil My Question or IssueI was part of a familiar plan but moved out of the place and decided to create a new one with my sister. She setup the account with her profile and I made the payment. When she sent me the invite I c...

  • Newbie
  • Plan Free/Premium Country  Brazil   My Question or Issue I was part of a familiar plan but moved out of the place and decided to create a new one with my sister. She setup the account...
  • Katerina
  • Spotify Legend
  • 316 Views
  • 1 replies
  • 0 likes
  • Account
  • 316 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium for family

Hi there, been trying to add one of my friends who is residing at the same address as me to my premium for family account but it doesn’t seem to work. It worked out the first month. My friend received an email asking him to verified his residential a...

  • Newbie
  • Hi there, been trying to add one of my friends who is residing at the same address as me to my premium for family account but it doesn’t seem to work. It worked out the first month. My friend r...
  • Katerina
  • Spotify Legend
  • 415 Views
  • 1 replies
  • 0 likes
  • family account
  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution como cambiar el usuario y contraseña a un integrante del grupo familiar

Hola. Hemos ingresado como grupo familiar premium, pero uno de los integradores. Con el cual, hay dos integrantes con el mismo perfil y por ende ambos están conectados desde el correo electrónico, uno de los dos no podría escuchar su lista de reprodu...

  • Newbie
  • Hola. Hemos ingresado como grupo familiar premium, pero uno de los integradores. Con el cual, hay dos integrantes con el mismo perfil y por ende ambos están conectados desde el correo electrónico, un...
  • Katerina
  • Spotify Legend
  • 3474 Views
  • 1 replies
  • 0 likes
  • Familiar
  • 3474 Views
  • 1 replies
  • 0 likes