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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hello, I want to add family membres but they live in others adresse, how ça I do that? I think this is not good to enjoy this plan.... It's my account and I want to be free adding people who lives in others places... Thanks to answers
I was kicked out of our family subscription even though I'm part of the family. I got an email to confirm but it still didn't work. Please help me I can't stand a second without music.
PlanPremium / FamilyCountryAustraliaDeviceSamsung galaxy S20 FE, pc Operating SystemWindows 11 My Question or IssueThis girl I used to be friends with is taking my taste in music, artists/bands I listen to and using them to seek for attention and cal...
PlanPremiumCountryFinland DeviceSamsung Galaxy A6Operating SystemAndroid My Question or IssueHello. After a family member is growing up we decided to allow explicit content on her device. However, toggling off the filter for explicit content does not...
Hi Spotify-Community, I have a problem since weeks and Spotify support can’t find the problem!It’s really frustrating. I have Spotify Premium Family with 6 accounts an my issue is: I login with Account Nr. 1.I’m searching for a playlist, I can find i...
I cant leave my family plan, it keeps saying "Something went wrong. Try reloading the page."I cant ask the owner of the plan to kick me since we had an argument. Can anyone help me?
Hello anyone who can help. My darling husband is the administrator for our Premium Family plan but he can no longer remember his password and the recovery email that he should use is also no longer working. So it seems he can not recover his password...
Hola a todos, tenía un plan familiar y hace unos días nos eliminó a todos y no nos deja volver a ingresar, es el único plan en el que hemos estado, ayuda por favor
I signed up to the Family Plan but I only appeared to be able to give my children Spotify Kids accounts, which doesn't have all their music on, so I cancelled it. Has this now changed or is there any plan to change this? I found there was no point us...
Hello, I have just opened a Premium account so that my daughter (age 8, almost 9) can have an account of her own. First I started with Premium Duo but her registration was not possible. That was because of her age. So I deleted the Premium Duo and no...
PlanFamily CountryCyprus My Question or IssueBought the family plan but my son who used to have a student account in UK and later continued to pay the normal fee but didn't change address, is not allowed to change his address back to home. He no long...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanFree/PremiumCountryMexico but payment FranceDeviceAndroidOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can not add family to my plan even entering same adresse the message repeatedly is that we don't live in the sa...
Cheers,having premium, my daughter has Ipad with working spotify app on it and now owns a new Iphone. How can she log in on iphone and on ipad with her profile of our family account membership? There are none logins to be seen anywhere. Many thanks i...
i got an email from spotify and they ask me to confirm the home address for the planSpotify Premium Family. Entering the correct address I get the error 'A problem has been encountered'. I have been trying to do this for two days without success. Can...
PlanPremiumCountryUKDeviceiPhone 12 ProOperating Systemios15 My Question or IssueI was listening to my music, when it was interrupted at the end of a song by “my name is sam ryder and this is my new single with david guetta” which then cut off, and j...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify is just like every other program / drug - get you hooked then up the ante (free with ...
Hi, I have a subscription for a family account, the payment went out on the 17th of September, and randomly two days ago I started hearing ads, today when I checked my profile it stated that I have a free subscription?! The invoice has already been p...
CAMBIAR PLAN DEL PREMIUM AL FAMILIAR COMO LO REALIZOPlanFree/PremiumMEXICO Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Hi, My wife and I had a Premium Duo Plan, which we have just switched to a Premium Family Plan, to include our two sons as well (we are now four users, me, my wife, and my two sons). My two sons would like to import on to their respective Family acco...