Partner unable to rejoin family plan

Winstonpearson · 2024-09-30

Family Plan

UK

IPHONE 15

Ios

I accidentally removed the wrong person from my family plan and when re-adding, the address verification is not working.

When the post code is entered, there is a blank box that appears underneath the text asking to confirm the address.

I would assume a drop down should be visible?

The same issue persist when I (plan owner) attempt to update the address.

Maxim · 2024-09-30

Thanks for reaching out.

Can you please ask them to give it a try on a different device and/or in a different browser? 🙂

Let me know how it goes.

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