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Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremium - Family PlanCountryUKDeviceSamsung S23 & Alexa My Question or Issue I have a family plan and I can listen in my car and my wife can listen in hers. However I'm coming across a problem. My daughter has an Alexa in her room which is linked...
PlanPremium familyCountrySweden My Question or Issue: I got an email where it say “sons account name” has to verify home address otherwise account will go back to free.we didn’t get an email and no where could I find anything to do about it.and today...
I have a question, we registered on the Hungarian app but live in Germany. I cannot invite my children and my boyfriend because it says that out address does not match, but we leave in a same place. What can I do?
My daughter switched from Student to Premium ~3 months ago. I believe this happened automatically. I just started a Premium Family subscription. Will she be able to switch to Premium Family now? It just let her join my Premium Family, but she's telli...
DearIm a spotify user with a single account. My partner and I are trying to get a family account and even though we do live together and that we put the exact same address, i receive the following error message in attachment. « you need to live at th...
My partner and I switched to Spotify Duo last month and he’s the account manager. The free audiobook listening that was just announced yesterday only works for the account manager, not the second member on Duo; but only I want to be able to listen to...
i cant use it with my family and i did what the update payment method said but still nothing
Is it possible to share an audiobook purchase with a member of your Spotify Premium Family Account?
I added a family member to the family premium package but she is receiving the advertisments. How can this be stopped?
My children both live with me and I pay for Spotify family. They were bought iPhones by their dad and the apple accounts are registered to his address. Why can’t they be added to my account? It seems pointless having the account if they’re unable to ...
PlanPremiumCountry DeviceiPhoneX, iPhone 6s, iPad Mini, iPad ProOperating SystemiOS 12.3.1, Windows10 My Question or IssueMy 2 Echo Dots are not showing up as Spotify Connect devices when I link one of my family member Spotify accounts. Actually thes...
This problem concerns our profiles on iphone. My son borrowed my headphones to listen on Spotify on his IPhone. This switch caused my playlists and listening history to appear on his Spotify app. It appears as my profile now ”jumped over to his plan/...
PlanPremiumCountryCanadaDevice(Samsung Galaxy S23)Operating System(Android) My Question or IssueI have Family Premium and was able to get my wife and son set up even when they weren't at my home in Hamilton, On. However, my daughter is having a lot o...
I need to remove a family member but if I go yo the members administration it says I already have 6 members but there is one that doesn't have a name and the arrow button is not displayed to manually remove it PlanFree/PremiumCountry Device(iPhone 8,...
I'm logged into my account and need to update my address and remove 2 members - I can't do either
I want to change my profile Premium Individual (since 2019) to Family Premium. I have the opportunity to change, but when I select I receive following error message (sorry it is German):errorWir können dein Abo leider nicht umstellen. Das kann versch...
I type in the address for the family membership that I want to move to, the wizard recognizes the address that I'm looking for, when validating I receive an error message 'a problem occurred, please try later'. I've tried several times for two days n...
PlanFree/Trial - Family planCountrySpainOperating SystemWindows 10 and Android 9 My Question or IssueI have a spotify premium trial expiring 13/02/21.Now I want to join a Family plan but every time I try I get a message saying "There was a Problem - ...
I have monthly premium for family plan, how do I pass to the annual plan?
even though my daughter is standing right next to me, when she tries to connect to the family plan and gives the exact same address, it says she doesn't live in the same country