Problems with premium family

[Aaron_ariasbe]

Hello, I’m having problems to add my sister in the family plan. She received an email where Spotify was not able to verify the address and now I can’t add her again. We live at the same house so I don’t know what this happened. What do I have to do? Thanks. 

[Alfredo]

Hey @Aaron_ariasbe, welcome to the community!

If you're both living in the same physical address, I suggest clearing your browser's cache and cookies or using an incognito window to send her a new invitation. Also, ask her to do the same before accepting the invite to see if it helps.

Keep me in the loop.