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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
I'm not able to let my son (and other family members) rejoin my family
plan after he didn't verify his account as requested by an email sent by
you a few days ago. I tried even sending him a new invitation to a
different email address. The message is...
I'm not able to let my son (and other family members) rejoin my family plan after he didn't verify his account as requested by an email sent by you a few days ago. I tried even sending him a...
*snip* hesabım öğrenci hesabı premium sürem bittiği için tekrar ödeme
yaptım bugün 11.05.2018 hesabımdan param kesildi ama hala premiuma
gecemedim daha öncede böyle olmustu çok karışık bir sistemi var bir
türlü premiuma geçmiyor veya 2 inci kez para ...
*snip* hesabım öğrenci hesabı premium sürem bittiği için tekrar ödeme yaptım bugün 11.05.2018 hesabımdan param kesildi ama hala premiuma gecemedim daha öncede böyle olmustu çok karışık bir sistemi va...
I just got a new phone and my spotify got logged out on my phone. i
tried putting in the password and username and it didnt work. I reset
the password and it took me back to the old account i had previously. i
recently updated to premium with my a st...
I just got a new phone and my spotify got logged out on my phone. i tried putting in the password and username and it didnt work. I reset the password and it took me back to the old account i had pre...
Hello spotify community!Spotify recently opened their services in
israel. Before that i had an australian account but i wanted to start
paying in israeli shekels, and at the same time start a family
subscription with my family. When i started the pro...
Hello spotify community! Spotify recently opened their services in israel. Before that i had an australian account but i wanted to start paying in israeli shekels, and at the same time start a family...
Buenas noches, hace un mes que contraté el servicio de plan familiar
premium, no hubo ningún problema hasta el día de hoy, los miembros de mi
plan no pueden ingresar por alguna extraña razon les sale el mensaje "no
es posible sumarte a este plan fami...
Buenas noches, hace un mes que contraté el servicio de plan familiar premium, no hubo ningún problema hasta el día de hoy, los miembros de mi plan no pueden ingresar por alguna extraña razon les sale...
Hola, buenas noches. Para mí es una pena el tener que presentar una
queja y un problema como éste, yo y mi familia contamos con el plan
familiar premium pero lo que sucede es que al cumplir el mes, Spotify
nos envía un correo electrónico pidiendo que...
Hola, buenas noches. Para mí es una pena el tener que presentar una queja y un problema como éste, yo y mi familia contamos con el plan familiar premium pero lo que sucede es que al cumplir el mes, S...
I sent an invitation to join Premium to my son, he accepted and logged
into his account. The account is still showing as free and not part of
our Premium family plan. What am I doing wrong?
I sent an invitation to join Premium to my son, he accepted and logged into his account. The account is still showing as free and not part of our Premium family plan. What am I doing wrong?
Bonjour,Hier j'ai voulu essayer Spotify Premium. Étant étudiant en 1ère
année de BTS, je me suis tourné vers le tarif étudiant. Seulement, ce
n'est qu'APRÈS avoir entré mes coordonnées bancaires que je me rend
compte avec stupeur que les lycées ne fi...
Bonjour, Hier j'ai voulu essayer Spotify Premium. Étant étudiant en 1ère année de BTS, je me suis tourné vers le tarif étudiant. Seulement, ce n'est qu'APRÈS avoir entré mes coordonnées bancaires qu...
Bonjour, Mon statut étudiant a été accepté néanmoins l'abonnement n'est
toujours pas fonctionnel et lorsque je souhaite effectuer de nouveau la
manip cela m'indique que je bénéficie déjà de l'offre. Pouvez-vous me
guider face à ce petit problème ? Bo...
Bonjour, Mon statut étudiant a été accepté néanmoins l'abonnement n'est toujours pas fonctionnel et lorsque je souhaite effectuer de nouveau la manip cela m'indique que je bénéficie déj...
I need help, two people from my family plan are often unlinked, we
created another account for them and after a few days again the same
problem happens, could anyone help me?
I need help, two people from my family plan are often unlinked, we created another account for them and after a few days again the same problem happens, could anyone help me?
Bonjour, j'ai un compte spotify famille, il s’est interrompu alors que
je n’ai rien demandé et que je n’ai jamais eu de problème de paiement.
Que dois je faire pour que mon abonnement se réactive tel qu'il était?
Merci de m'informer de la raison de c...
Bonjour, j'ai un compte spotify famille, il s’est interrompu alors que je n’ai rien demandé et que je n’ai jamais eu de problème de paiement. Que dois je faire pour que mon abonnement se réacti...
Hello, I’m having problems to add my sister in the family plan. She
received an email where Spotify was not able to verify the address and
now I can’t add her again. We live at the same house so I don’t know
what this happened. What do I have to do? ...
Hello, I’m having problems to add my sister in the family plan. She received an email where Spotify was not able to verify the address and now I can’t add her again. We live at the same house so I d...
Öğrenci indiriminden yararlanmak için formu doldurup kart bilgilerini
girdim ama karşıma çıkan sayfada sadece üniversite öğrencilerinin olduğu
bi kampanya olduğunu gördüm.Kartımdan bana doğrulama gelmeden para
çekildi ve iptal edemediğim için çekilme...
Öğrenci indiriminden yararlanmak için formu doldurup kart bilgilerini girdim ama karşıma çıkan sayfada sadece üniversite öğrencilerinin olduğu bi kampanya olduğunu gördüm.Kartımdan bana doğrulama gel...
How do I start my account? As of June 4th Rogers no longer offers
Spotify? How do I transfer my account now? I have the family plan, with
three lines I just don’t want my service interrupted when they stop the
offer. Please help,
How do I start my account? As of June 4th Rogers no longer offers Spotify? How do I transfer my account now? I have the family plan, with three lines I just don’t want my service interrupted when t...
Some days ago i received an email asking me to confirm my address for
the Spotify family plan. I did it and website said everything was ok.
Today i received another email saying that my address could not be
confirmed, and my Spotify plan was changed ...
Some days ago i received an email asking me to confirm my address for the Spotify family plan. I did it and website said everything was ok. Today i received another email saying that my address c...
Hola, deseo conocer la dirección registrada en mi plan familiar, soy el
titular, siempre leo que no es posible visualizar pero en el manejo y
tratamiento de la información Spotify está obligado a informar que tipo
de datos tienen de mi, agradezco su ...
Hola, deseo conocer la dirección registrada en mi plan familiar, soy el titular, siempre leo que no es posible visualizar pero en el manejo y tratamiento de la información Spotify está obligado a inf...