Unable to Remove Family Member from Plan - No Remove option

[TQ24]

Plan

Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue I am the family plan manager. I am unable to remove a member. When I follow the steps to remove a member, all I see are: Allow Explicit Content and Invite a Member. There is no remove option available to me. What do I do?

[Vasil]

Hey folks!

Thank you for being patient with this 🙂
Could you take a look if the issue continues to persist on your end now?
If it does, see if clearing your browser's cached data or using a different browser would make a difference. 

Many thanks! We'll be on the lookout for your replies.

[notnullgothik]

Amazing, this works, but what a terrible way to expose a delete option.

[moniquettes]

Plan

Premium Family

Country

USA

Device

Mac, iphone.

My Question or Issue

I'm the plan manager and I can't remove a family member, I don't see an option to remove. Please help.

[Brodels]

I've got the same problem. No option anywhere to delete / remove member and all the help options says to just click delete member. Would if I could.

I also hate when there's no actual help centres to deal with problems. There a community where although I paid for the service, all the users have to work it out themselves. (Rant over)

[moniquettes]

Wow, alright, this is poor UX/UI. I shouldn't have to invite someone new to be able to delete a member. It's definitely not intuitive. My issue has been resolved!