Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Wife can not join family plan

Solved!
Go to solution

Wife can not join family plan

Avatar of marck023
Newbie
2019-02-08 05:03 PM

Plan

Premium Family Plan

Country

 Austria

Device

Mac

Operating System

iOS, Mac

 My Question or Issue

 My wife can not join the family plan. Appartenly I got an E-mail where I had to confirm her but I somehow deleted it and now when she fills all the information on the form, she gets a red box where it says she can not join the plan.

Please Help!!!!

 

Thank you for your time!

Labels:
0 Likes
Reply

Accepted Solutions
Marked as solution

Avatar of Maxim
Spotify Star
Spotify Star
2019-02-08 06:37 PM

Hey @marck023,

 

I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this.

 

I hope this helps!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Marked as solution

Avatar of Maxim
Spotify Star
Spotify Star
2019-02-08 06:37 PM

Hey @marck023,

 

I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this.

 

I hope this helps!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

Staff
ModeratorStaff / Moderator/ 3 years ago in Social & Random
Read more