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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
PlanPremiumCountrySlovakiaDeviceDesktop, Laptop, Xiaomi Operating
SystemWindows 10, Android One My Question or IssueI would like to ask
about issue we had on my Family account. My sister-in-law was added in
my family plan. The problem was she was kic...
Plan Premium Country Slovakia Device Desktop, Laptop, Xiaomi Operating System Windows 10, Android One My Question or Issue I would like to ask about issue we had on my Family a...
PlanPremiumCountryUkDeviceSamsung Galaxy 9Operating SystemAndroid Oreo
My Question or IssueWhen i try to claim the home mini, it says "thanks
for registering your interest" Have I missed the opportunity to claim
mine as a premium family account holde...
PlanPremiumCountryBrazilDeviceIphone 6Operating SystemWindows 10 My
Question or IssueDepois de desistir de atualizar meu nome no Plano
Familiar, agora não consigo RETORNAR com minha esposa que estava HÁ ANOS
como membro da Família.Sabendo que não ten...
Plan Premium Country Brazil Device Iphone 6 Operating System Windows 10 My Question or Issue Depois de desistir de atualizar meu nome no Plano Familiar, agora não consigo RETORNAR co...
PlanPremium Family PlanCountryUSADevice(iPhone 10 with google assistant
and 2 google mini speakersOperating Systemiphone, google assistant My
Question or IssueI started with 3 google mini divices and a 30 day trial
for Premium. After 1 week, loved it...
Plan Premium Family Plan Country USA Device (iPhone 10 with google assistant and 2 google mini speakers Operating System iphone, google assistant My Question or Issue I started w...
PlanPremium FamilyCountryUnited KingdomDeviceChromeOperating
SystemWindows 10 My Question or IssueI upgraded to the family package
the other day and invited my family to the account, which worked fine.
Although I upgraded, I'm unable to redeem my Goo...
Plan Premium Family Country United Kingdom Device Chrome Operating System Windows 10 My Question or Issue I upgraded to the family package the other day and invited my family to t...
I have a working family account, with my wife and kids. I would like to
share some playlist, but typing the well known "spotify:user:username"
does not show anything. How do I share public playlist from my family
members?
I have a working family account, with my wife and kids. I would like to share some playlist, but typing the well known "spotify:user:username" does not show anything. How do I share public playlist f...
So, I have the Family Premium Plan and I added my 4 other family
members. Worked fine for the first month, until recently, when I payed
the current months subscription, my family members were removed, with no
notification what so ever. The thing is, ...
So, I have the Family Premium Plan and I added my 4 other family members. Worked fine for the first month, until recently, when I payed the current months subscription, my family members were r...
Hallo,ich würde gerne mein Premium zu Spotify-Family umwandeln.Jetzt
habe ich bereits für den Folgemonat Premium bezahlt und ich frage mich
nun, ob ich mein Abonnement kündigen soll, damit keine Kostendifferenz
besteht, oder ob mir der Differenzbetra...
Hallo, ich würde gerne mein Premium zu Spotify-Family umwandeln. Jetzt habe ich bereits für den Folgemonat Premium bezahlt und ich frage mich nun, ob ich mein Abonnement kündigen soll, damit k...
Hi, I was astonished that an address change needs the termination of the
account. Ok my account is resigned by April 22th (... and paid until
April 22th). But I'm wondering... do I have to pay this month twice? Or
does my family has to wait a whole m...
...ay this month twice? Or does my family has to wait a whole month? My intention only was to change the address and then to start a new Spotify contract. Thank you in advance 🙂 Nicolle
Kann man von Spotify Premium auf Spotify Family wechseln wenn Premium
noch 6 Monate läuft? Is it possible to switch from Spotify Premium to
Spotify Family if Premium abo still works 6 months?
Kann man von Spotify Premium auf Spotify Family wechseln wenn Premium noch 6 Monate läuft? Is it possible to switch from Spotify Premium to Spotify Family if Premium abo still works 6 months?
PlanFreeCountryGermany DeviceHuawei P20 liteOperating SystemAndroid
8.0.0 My Question or IssueI created a premium family account. My
girlfriend was able to join. But my father,who also live here in the
same place can't. I send him an invitation,but h...
Plan Free Country Germany Device Huawei P20 lite Operating System Android 8.0.0 My Question or Issue I created a premium family account. My girlfriend was able to join. But m...
PlanFree/PremiumCountryGermanyOperating System(iOS 10, Android Oreo,
Windows 10,etc.) My Question or IssueHallo, Ich habe ein Familien-Abo
erstellt und alle eingeladen. Einen Monat hat das auch funktioniert,
aber auf einmal wurden alle aus dem Konto ...
Plan Free/Premium Country Germany Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hallo, Ich habe ein Familien-Abo erstellt und alle eingelade...
PlanPremiumCountryCanadaDeviceMultiple Google Homes My Question or
IssueWe have 6 Google Homes (each room). We have Spotify Premium Family
plan. How do we set it up so we can play different songs on multiple
Google Homes easily?---Netflix is easy; I ...
Plan Premium Country Canada Device Multiple Google Homes My Question or Issue We have 6 Google Homes (each room). We have Spotify Premium Family plan. How do we set i...
Plan: PremiumCountry:USAI'm a premium member with a family plan and
several of the public playlists do not show in searches for other family
members. TEXTING A LINK IS NOT AN OPTION HEREI'm using one of the
licenses to have an independant playlist on...
Plan: Premium Country:USA I'm a premium member with a family plan and several of the public playlists do not show in searches for other family members. TEXTING A LINK IS NOT AN O...
Hace aproximadamente un mes nuestra familia de 4 se unió al plan
familiar de spotify. Todos vivimos y estamos emparonados en Benavente,
Zamora (ESPAÑA), sin embargo por motivos profesionales y de estudios
viajamos con frecuencia a Madrid, Santander y...
Hace aproximadamente un mes nuestra familia de 4 se unió al plan familiar de spotify. Todos vivimos y estamos emparonados en Benavente, Zamora (ESPAÑA), sin embargo por motivos profesionales y de est...
PlanPremiumCountryUSMy Question or IssueThe original owner of the family
plan seems to have deleted their account. How do I make sure everyone
that was in the plan cancels and we aren't billed. The hope is to open a
new family plan on a different acc...
Plan Premium Country US My Question or Issue The original owner of the family plan seems to have deleted their account. How do I make sure everyone that was in the plan cancels and we aren't b...
PlanPremiumCountryFranceDevice(iPad, Oneplus 5, MSI GP63)Operating
System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, I
have recently purchased a Premium Family Account with Spotify and I am
having issues adding my roomates. Once m...
...remium Family Account with Spotify and I am having issues adding my roomates. Once my invitation is sent, they can't successfully accept the invite, they are redirected to the spotify subscription page b...
PlanFamily PremiumCountryUK My Question or IssueI've just invited a new
member of my family as part of the premium family package and although
it says invite has been sent, it is not being received. I have tried
resend a few times. Also I have sucees...
Plan Family Premium Country UK My Question or Issue I've just invited a new member of my family as part of the premium family package and although it says invite has been sent, i...
Help, please! I signed up to family premium today. We have 3 echos and
two iPhones. I had the impression I could play music on all devices
however if I play music on one then try music on another device the
first device cuts off. What do I need to do...
Help, please! I signed up to family premium today. We have 3 echos and two iPhones. I had the impression I could play music on all devices however if I play music on one t...
HelloI think I entered a wrong postal code. It has a 57 in it but I
think I typed 75. Can I check it somehow if not edit or ask one of the
staff to edit it for me?
Hello I think I entered a wrong postal code. It has a 57 in it but I think I typed 75. Can I check it somehow if not edit or ask one of the staff to edit it for me?