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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Plan PremiumCountry SpainDevice IrrelevantOperating System Irrelevant My Question or IssueI purchased a family plan, my family was added to it and now they're back to Free and they can't accept the new invites I send them. Please review what's the pr...
PlanFree/Premium Family PlanCountry MalaysiaDeviceHuawei Nova 2i LiteOperating SystemAndroid Oreo My Question or Issue I have paid using a credit card from the PhillipinesMy home address including the rest of my family members is in MalaysiaI've sent...
My Question or Issue this is hands down the most counter intuitive way to get help I've ever encountered. Now for my question. Why am I getting an add for Waze in my premium account? And yes, I've logged out, uninstalled and reinstalled. Just asking ...
PlanFamily PremiumCountryAustraliaDeviceSamsung S9+Operating SystemAndroid 9 My Question or Issue I have a Spotify Family Premium Subscription and the current Spotify app on my Android phone (Samsung S9+ with Android 9.0) but when I use Google Assist...
PremiumTürkiye My Question or Issue Aile için premium davetiyesi gönderdim eşime ancak adres bilgileri doğr değil diye hata verip duruyor konunun çözümü rica ediyorum. lütfen gerekli yönlendirmeyi yapın.
No me deja hacer un pago con tarjeta de debito para suscribirme a Spotify Familiar. Por qué?
PlanFree/PremiumCountryGermany DeviceSamsung S9Operating SystemAndroid My Question or Issue I tried to get into the Spotify family account of my brother ( same address and family name as my brother ) but I always get a notification, that I can't chan...
PlanPremium for family Country Hong Kong DeviceIphone 7Operating Systemios 12 My Question or Issue My family members were quited and deleted from the family plan. Invitations are sent to them again but they still unable to join the plan.
PlanPremium for Family CountryEngland My Question or Issue Hi, I've recently set up a family plan for me, my fiancée and a 3rd account that is purely attached to our Sonos speaker to stop music being paused when one of us is using their spotify accou...
PlanFreeCountryLithuania DeviceiPhone 6, PCOperating SystemiOS, Windows 10 My Question or IssueSo I used to live in UK, and had a spotify premium, I came back to Lithuania to live with my friend and he have spotify family subscription. I canceled min...
PlanPremiumCountry UKDeviceiPhone 6Operating SystemiOS My Question or Issue Hi - I have a Premium subscription taken out with a 3rd party, but want to upgrade to Premium for Family which must be direct with spotify. So I have cancelled my subscriptio...
I recently switched my student account to a family plan and realized I no longer have access to Showtime and Hulu. On my account overview it still says that I am a verified student but I cannot access Hulu and Showtime anymore. Is there a way to cont...
Bom dia, eu demorei a aceitar o convite do meu padrasto pro spotify família e agora ele já reenviou duas vezes e aparece um aviso que não é possível. Moramos no mesmo endereço, preenchi as informações corretamente. O que eu faço? O usuário dele é car...
Hello, I do have a problem with the family premium account. I do share an account with my girlfriend. But as she uses my account she can pause/play the music on my phone. Is this correct? Or should she have her own account?
I opted out from a family plan (was not the owner) in early February 2018 with my roommates and now starting a new family plan. Does that mean that my family and I have to use the previous address that I was associated with or can we use our own addr...
PlanPremium Family CountryUK My Question or Issue Hi, For some reason all the family members I had set up on my account have been removed. Why has this happened? These are all family members that live at the same address (wife and kids). I did not re...
Hallo, ich habe auf der Empfehlung eines Verkäufers um Spotify Premium Family zu Kaufen 2mal eine 10 Euro Spotify Guthabenkarte gekauft, weil es keine 15 Euro Karte gibt bzw.in dem Geschäft nicht. Nun habe ich das Problem, dass ich diese Karten nicht...
I had a Premium account that will expire after a month so I joined a Family Premium Subscription in the middle of my current subscription. When my subscription ended this month, I wasn’t member of the family subscription anymore so I asked for anothe...
PlanoFAMILIAR PREMIUMPaís BRASILDispositivo(iPhone 7)Sistema operacional(iOS 12) Minha pergunta ou problema TEMOS UM PLANO FAMILIAR EM CASA, COM ENDEREÇO IGUAL, MORAMOS JUNTOS, ELA É TITULAR E EU FUI EXCLUIDO???? COMO ASSIM???SOLICITO A MUDANÇA PARA ...
PlanPremiumCountryFrance DeviceiPhone 7Operating SystemiOS 10 Hi all,My family and I were enrolled in a French Family plan, all living at the same address in France. My father changed his bank account and thus enrolled in a new plan. In the meantime,...