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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Tenho uma conta premium familiar com uns amigos pois moramos em uma república, e por isso dá certo para fazer a conta premium. Somos em 6, no entanto dois deles não inseriram alguma informação correta e foram removidos da conta premium.Tentei incluí-...
Do they resort back to Spotify Free immediately or after the next billing cycle?
Hello there,I have got some problems from using spotify premium for family. Last month, my family member and I started using spotify premium for family. Some members used to live in different house so at first they informed different addresses. After...
We have a Family plan, and if I ask my Google Home to play something, it plays on Alexa and/or phones that are linked to any given family account member's device. If I want to listen to something, my son's phone will start playing whateer I request. ...
PlanPremium / Family Country Brasil DeviceSamsung J5 & J5 Prime Operating SystemAndroid 6 My Question or Issue Olá, gostaria de iniciar meu plano familiar e convidar minha irmã que mora comigo. Porém as informações sobre endereço não aparece no meu p...
Hello, I have a spotify account with Family Plan. This morning I had no problem but one hour ago my profile was configured as a basic one. How is it possible? How can I regain my Family Subscription Plan? Thanks,Nico
Hi,This is Komal. Though my order status says its delievered but I did not receive it. I contacted all 3 i.e fedex, usps and google store. none of them are helping.when I contacted google store, they said to contact spotify and see if you can provide...
PlanCurrently Free (Previously Premium and Family)Country PhilippinesDeviceLaptop, Smartphone Operating SystemWindows 10, Android Oreo My Question or Issue 12 months ago, I was currently enrolled in a Premium Subscription when my family decided to cr...
PlanPremiumCountry Czech republicDevice(iPhone 8, Samsung Galaxy 8, iphone 6s)Operating System(iOS 10, Android Oreo) My Question or Issue Hey! I have spotify family for three months. Always seven days before pay send me and my family spotify an email...
uk...family plan premium...I have took out the family plan so that th members of the family at home can have their own playlists etc...Turns out that because Amazon only allow two different echo devices to be classed as a household, the family plan c...
I have a family account using my details with my son signed in using the family account under his details , he has just got a Google mini which we are trying to connect to Spotify . When signing in do we use my master account or his details that he u...
PlanFamily PremiumCountryUSA My Question or Issue My parents gifted all of my siblings and our families with Spotify Premium Family so we could receive the free Google Home Mini. Everywhere you look online it says the deal is until the end of Decembe...
Hi, I currently have my own Premium for Family plan. I wanted to join another Premium for Family plan. I read the section, What happens if I already have an account? Under the Preimum for Family page and it pointed that I just simply need to just acc...
PlanFree/Premium - FamilyCountry Philippines Devices(iPhone X, iPhone 5, Windows 10, iPad 2)Operating Systems(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Unable to join this Family plan. Try again by clicking the ACCEPT INVITE button ...
PlanFamily premiumCountry IcelandDeviceiPhone 6sOperating System(iOS 12) My Question or Issue
PlanPremium for familyCountry CanadaDeviceIphoneOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I would like to know why Spotify kicked all my family members off my plan. Just because we have different last names?? How di...
PlanPremiumCountry USADeviceGalileo ProOperating SystemAndroid OS My Question or IssueI originally had a premium account under my name that I shared with my boyfriend, I upgraded to premium for family so we could have separate accounts. The account I...
PlanPremiumCountryFrance My Question or IssueBonjour,Je possède un compte premium standard et souhaite le remplacer par un abonnement famille. Une personne possédant un abonnement étudiant doit-elle d'abord résilier son abonnement pour rejoindre l'ab...
PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue my wife and i cant seem to use the account both at the same time, it kicks one of us off ?
Me hicieron el cobro por el servicio en mi cuenta sin embargo no puedo utilizar el servicio sigue apareciendo el mensaje de actualizacion de pago