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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanFamilyCountry DeviceIphone XS MaxOperating SystemiOs 10 I requested for my google home in November. I got the link in my email to purchase and did and everything went through. However its been about a month and I never got a confirmation email th...
My Question or IssueI submitted my order through the link provided by Spotify for the google home mini promotion. When I submitted the order, I did it via a guest account and not my personal google account, which is required for the promotion order t...
I'm in a family plan. I am planning on leaving to join another family plan set up. Every time I cancel my premium plan, Spotify tells me the plan will cancel that day. Each day I check and see I'm still part of that family plan and not the one I want...
PlanPremiumCountry IndonesiaDeviceiPhone XOperating SystemiOS 11 My Question or IssueHello, how to join my family subscription again? I got limit once per year.. please help me
Never got the promo code email for the google home mini. When can I expect the email?
PlanPremiumCountry BrazilDeviceiPhone 7, Android J7Operating System(iOS 12, Android Oreo) My Question or Issue My wife was removed from my Primium family plan, we leave in the same house/address. I resent another inviation, but it is saying she canno...
Hi,I was invited by my sister to Spotify Family, joined in and all went well for couple weeks. Then I received an email to verify my postal code and I filled it in, but there must have been some typo in it because I was kicked out of my Family in few...
Shame on you Spotify! You promote free Google Mini for Subscribers. Only to find out you MUST share credit card information to get a FREE (repeat FREE) gift. In a world where data privacy is a MUST and Data theft is rampant, you FAIL Spotify. You sho...
I received an email about receiving a google home mini, but it said I would get a promo code emailed to me but I didn’t.
PlanFree/PremiumCountry US My Question or Issue
PlanFree/PremiumCountry Device(iPhone 6s, pc)Operating System(iOS 12, Windows 10,etc.) My Question or Issue I got kicked from my family, and when the leader invites me, I can't join again. it says: your unable to join this family plan.
None of the below information is required. However, the more you provide the easier it will be for us to try and helpprepremium familyCountry italyDevice(notebook Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello ther...
I have a question. I have an normal account on spotify but now i want to upgrade to a family account. I've read you can still be able to listen to your own music. But i want to know how this works with a new account. How do i end my old and start a n...
PlanPremiumCountry Israel My Question or Issue Where do you register to Family plan? Is the reason you are not providing it in IL is related to BDS?
PlanFamilyCountry Germany My Question or Issue Ich habe versucht meine Frau mit drei verschiedenen Emailadressen einzuladen.Bei keiner Adresse kam eine Einladung an, trotz mehrmaligem senden.Gibt es noch die Möglichkeit Leute manuell einzuladen? I´ve...
PlanFamily Subscription Country DeviceiPhone 8 Operating System(iOS 10, emui) My Question or IssueMy dad, sister and I have been kicked out of the Family Plan my mom set up for all of us. When we try to sign up for it again using a different invitati...
PlanPremiumCountry EcuadorDeviceHTCOperating SystemAndorid Oreo My Question or Issue My father lives with me and he can't be part of the family subcription due to an error. I've tried to invite him many times but it always shows an error. I had a cha...
Hola buenas tardes, ultimamente he tenido problemas para unirme a un plan familiar, lo que pasa es que yo ya habia entrado al plan familiar, y despues se me notifico que debia de corregir algo dentro de 7 dias, lo cual no lo pude hacer y me sacaron d...
Hello all, Hoping for some help with this issue -- it's probably come up before for other users. I have a google home at home that I set up for my mother, who is joined as a Spotify member on my family plan. I linked her Spotify account to the google...
Plan - Premium for FamilyCountry - USA My Question or Issue Hi, I just invited a family member to premium for family, but the email isn't getting sent. We double checked his account, and was able to reset the password, so the email is valid and spoti...