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Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremiumCountryUSA DeviceOperating System My Question or Issue How can I remove a Hulu account from my subscription?
PlanFamily PremiumCountry UK/Czech Republic My Question or Issue If I work in the Czech Republic during the week and the rest of my family live at my main address in the UK, can they use the premium family?
Hi i would like to have the familly plan and i live in canada but i drive commercial vehicle from canada to united state and i would like to know if family plan us still a good option from me knowing that my familly will be in canada while i would tr...
Plan: Premium (Family)Country: USADevice: Laptop, iPhone, Galaxy S8Operating System: iOS, Android, Windows 7 My Question or IssueI have a Family Premium account. My family members all have their own accounts and log into them, but if I'm listening an...
I had a premium Spotify account, however recently I joined a family Spotify account. But my bank had been charged the full 10$ for the Spotify premium since I joined the family plan.
Hi - I have a premium account with 12 months prepaid - my account next renews in November 2019. But I'd like to join a family account with my partner; is that possible? How will that work with the months I've already paid?
Invitee received the invite from a member not from the owner. Invitation always fails. It states in the FAQ that only owner can invite but the email sent to the invitee contains the name of the exixting member and not the owner. Though It show the ac...
PlanPremiumCountryCanada My Question or IssueI'm having an issue because Fido and Spotify are no longer partners and my Spotify account is linked to my Fido acocunt. Now, I want to updagrade to Spotify Family premium and I'm stuck because Spotify tel...
PlanSpotify FamilyCountry PhilippinesDeviceMate 20 ProOperating SystemAndroid 9 My Question or Issue I am sending invite to my sister and brother but they cannot accept it and upon trying to enter information the account it tries to join tell its my ...
My ENTIRE family was removed from our Spotify Family premium subscription. PLEASE RESOLVE IT! A. S. A. P!!! Thanks.
¿QUE TRAMITE DEBO SEGUIR PARA SOLICITAR UN REEMBOLSO, DEL PLAN FAMILIAR PREMIUM, DEBIDO A QUE NO PUDE REGISTRAR AUN SOLO INTEGRANTE DE MI FAMILIA?
Hi,I received an email asking to confirm the dependents of my account, and I did this.However, today my two dependents have been excluded from my plan, and I can not get them back. They are the bills of my wife and daughter (we all live at the same a...
PlanPremiumCountryBrazilDeviceSansung j5,Operating SystemWindows 10 My Question or IssueI have family premium for more than a year. Today around 7 am, i used my account normally, however this afternoon, around 16.30, after the new update, in either m...
Hi, Since yesterday, i can't pay my Family Premium account. Apparently, my VISA card doesn't work, but i don't think that's the problem.Maybe because we did'nt live under the same roof, but it's not explain proprely. Can you help me. Thanks
PlanPremiumCountryNorwayDeviceIphone 6s and computerOperating Systemnot relevant My Question or Issue I have been on premium for some years now, and har quite happy! But now my old visa card got outdated, and i therefore got a new one. I got on my pr...
Hallo, ik heb sinds 3 maanden een abonnement Premium for family bij KPN.Die mogelijkheid is sinds kort mogelijk.Ik kan echter nog steeds geen family account aanmaken bij Spotify. Er verschijnt steeds de melding "u kunt geen gebruik maken van deze opt...
PlanPremiumCountrySweden My Question or Issue Have an premium account but thinking of upgrading to a family premium. But all in the family must be registered on the same adress according to the "rules". Being divorced with two children, one child is ...
PlanPremium FamilyCountryUSA Device Operating System My Question or Issue Will there be restocking of any Google Home Mini's through the Premium Family Redemption Link? I am getting Out Of Stock when I try to redeem through spotify, however, it looks...
PlanremiumCountry Austria/ United KingdomDevice(Motorola Moto G 6 Plus)Operating System(ndroid Oreo) My Question or Issue So I want to start my own Premium-Plan, and have my siblings be able to use it too, so I thought of creating a Family-Plan. The ...
PlanFamilyCountry USADeviceLenovo Moto G5 PlusOperating SystemAndroid N My Question or Issue I have been waiting several days for my email to arrive for the Google Home Mini promo, only to discover that my email address was input on the website incor...