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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Aile içi premium almak istiyorum.Edinme sürecim nedir anlatır mısınız?Mesela ödeme işlemine geçtikten sonra neler oluyor?
PlanPremium family accountCountry PhillipinesDeviceSamsung galaxy 8 edgeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am the owner of q family account in spotify, and we have 4 echo, which placed on diff places in our...
Plan PremiumCountry Honduras Device Samsung GalaxyOperating System Android My Question or Issue A ver.... No entiendo porque lo hacen tan dificil. Yo me mude, y busque "como se cambia direccion de cuenta" la solucion que salia era que habia que crear...
PlanPremium FamilyCountry UKDevice xperia xOperating System(Android Oreo) My Question or Issue I have been trying to add my mum to my family plan but she keeps getting an error message "YOU'RE UNABLE TO JOIN THID FAMILY PLAN" I had already sent the i...
Mi cuenta estaba en un plan familiar con un primo con el que vivía pero el decidió cerrar su cuenta así que abrí una nueva suscripción con mi hermano, cuando trate de mover mi cuenta a la nueva cuenta familiar me dice que NO PUEDO MOVER MI CUENTA DE ...
I am trying to add a fourth family member (who resides with me)_to my family premium account. I send them the invite and they recieve the invite. However, when they click on the "accept invite" tab it takes them to my "Account Overview" section every...
I have recently upgraded from Premium to Premium for family but non of the details have changed on my account and when my children log in they cut my listening off.They have had the invite emails sent but when you open them it only asks to log in and...
I have had family plan for a few years now. I was the owner until my account got hacked. Then I had live help from a Spotify staff to reset my account and username while keeping all of my playlists, etc. The problem now is that it appears I'm not the...
PlanPremium Family PlanCountry AustriaDeviceMacOperating SystemiOS, Mac My Question or Issue My wife can not join the family plan. Appartenly I got an E-mail where I had to confirm her but I somehow deleted it and now when she fills all the informati...
PlanPremium for FamilyCountry BrasilDeviceSamsung Galaxy J7Operating SystemAndroid Oreo My Question or Issue:I moved out of my family to go to college and after just less than a month I've been kicked out of my family premium spotify. It has been mor...
I have paid the premium for family subscription on Jan 18 but today when I log in my account, it has shown that my account is free instead of a premium one.PlanFree/PremiumCountry Hong KongDevice(iPhone 6s) Operating System(iOS 10, Android Oreo, Wind...
Hi. Need help as this drives me crazy: We have a family account, each member is registerd with his own email address & mobile number and still, when I play my music and my son picks some other music, my selection is stopped and I am forced to listen ...
Hi there,I've recently decided to get the Family Premium Abo, so all my sisters could listen to Spotify while it's just one of us who pays.This worked for like 2 weeks tops, now everyone except me got kicked out. This makes me furious, I'm paying so ...
Hello,my wife has a premium family subscription for a long time. In this I also joined. Then came the change that family members should live under one roof. There was this confirmation email that had to be confirmed. Unfortunately, I considered this ...
PlanFamily PlanCountryUSADeviceHappens with any device My Question or IssueI have a family plan an I am not able to listen to music while one of my family members is listening already. I know that you need to have seperate accounts but even though my...
We own a family account, but our children are less than 14 years old. Therefore I would like to open a second account for myself, so that I am able to play some children playlist like "Fireman Sam" and listen to my own music at the same time.Is it po...
PlanFamily PremiumCountryCanada My Question or Issue Please help! My wife was kicked off my permium family plan. When my wife moved here to canada she changed her address to a canadian address and it still does not allow me to add her to my account. ...
PlanPremiumCountryItaly DeviceIPhone 5sOperating SystemiOS 11 My Question or Issue Every time I try to cancel my Premium subscription it says that from the day after it will be canceled, but it's not. It's been a week now. I'm actually trying to swit...
Hi, I´m having this issue since dec last year. I tried to use my personal card that is international and had used before here at spotify for premium services. Already contacted the bank and there is no problem at their end since they even do not see ...
Hello, I’m trying to pay a Spotify family account but the payment doesn’t work and I don’t know why. I’ve had no problems for months and today my Premium account became Free and, as I said before, the payment doesn’t work. I cannot use another PayPal...