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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
Plan: PremiumCountry: UK I have just purchased Premium for Family and
have added my fiancee to the plan. She has an e-mail with a link however
what do we do after this point? Do I get her to login in from her device
with my email and password?If no, ...
Plan: Premium Country: UK I have just purchased Premium for Family and have added my fiancee to the plan. She has an e-mail with a link however what do we do after this p...
Volevo sapere se è possibile pagare l'account premium for family con il
buono 18 appPerché sul sito sembra che si possa fare solo con il premium
classico
Volevo sapere se è possibile pagare l'account premium for family con il buono 18 app Perché sul sito sembra che si possa fare solo con il premium classico
PlanFamily PremiumDeviceSamsung Galaxy S9+Operating SystemAndroid Oreo
My Question or IssueI happened to get a Spotify email verification for
the family plan, but I did not check the mail and they threw me out of
the premium. Now he will not let me v...
Plan Family Premium Device Samsung Galaxy S9+ Operating System Android Oreo My Question or Issue I happened to get a Spotify email verification for the family plan, but I did not c...
PlanPremiumCountryTurkeyDeviceLaptop, SmartPhoneOperating SystemiOS,
Android Pie, Windows 10 My Question or IssueHello everyone. Long time
Premium user here. I just upgraded to Family account and wanted to share
the Spotify Premium with my wife. Howe...
...pgraded to Family account and wanted to share the Spotify Premium with my wife. However, in the first page where you add the address information, I accidentally entered Name / Surname of my wife, instead of m...
Plan Family PremiumCountryUK Device(windows desktop, Samsung Galaxy s7,
Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows
10,etc.) My Question or IssueI can't claim my google home. I have never
registered, but it says I have. When ...
Plan Family Premium Country UK Device (windows desktop, Samsung Galaxy s7, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Q...
PlanPremium FamilyCountryUkDeviceIphone SEOperating SystemiOS 12.1 My
Question or IssueI see there are a lot of posts about people not being
able to claim their google mini- having been sold this as an incentive
to sign up for Spotify Premium I am sh...
Plan Premium Family Country Uk Device Iphone SE Operating System iOS 12.1 My Question or Issue I see there are a lot of posts about people not being able to claim their google m...
Hello me and my family had a family premium account that expires some
days before so right now I have a free account ! One other member of my
family started a new one today and invites me to that. But I am getting
an error that said I cannot change m...
Hello me and my family had a family premium account that expires some days before so right now I have a free account ! One other member of my family started a new one today and invites me to t...
PlanFamily PremiumCountryUkDevice Operating SystemAndroid My family
members cannot play all songs. Their app is the same version as mine but
the My Library tab had fewer options for them. We have tried
reinstalling, logging out, cheating cache etc. P...
Plan Family Premium Country Uk Device Operating System Android My family members cannot play all songs. Their app is the same version as mine but the My Library tab had fewer o...
PlanPremium for FamilyCountryUnited Kingdom So I have Spotify Premium
for Family and I saw the offer for a free Google Home Mini. I registered
my interest as they were out of stock when I clicked on the offer. I was
then notified that there was one i...
Plan Premium for Family Country United Kingdom So I have Spotify Premium for Family and I saw the offer for a free Google Home Mini. I registered my interest as they were out of stock w...
I have a Premium for Family subscription and I'm only using 2 of the
seats. However on two different occasions I've logged into my account
and found other people in my "family" that I don't know. I never invited
them. I have removed them but either t...
I have a Premium for Family subscription and I'm only using 2 of the seats. However on two different occasions I've logged into my account and found other people in my "family" that I don't know. I n...
Hallo. Folgendes Problem.Ich habe meiner Familie Premium Family gekauft.
Nun habe ich meinem Freund (Gleiche Adresse) eine Einladung geschickt
das hat alles geklappt. Meiner besten Freundin ebenfalls eine
Einladung(Gleiche Adresse) geschickt. Nun ist...
Hallo. Folgendes Problem. Ich habe meiner Familie Premium Family gekauft. Nun habe ich meinem Freund (Gleiche Adresse) eine Einladung geschickt das hat alles geklappt. Meiner besten Freundin e...
PlanPremiumCountrySlovakiaDeviceDesktop, Laptop, Xiaomi Operating
SystemWindows 10, Android One My Question or IssueI would like to ask
about issue we had on my Family account. My sister-in-law was added in
my family plan. The problem was she was kic...
Plan Premium Country Slovakia Device Desktop, Laptop, Xiaomi Operating System Windows 10, Android One My Question or Issue I would like to ask about issue we had on my Family a...
PlanPremiumCountryUkDeviceSamsung Galaxy 9Operating SystemAndroid Oreo
My Question or IssueWhen i try to claim the home mini, it says "thanks
for registering your interest" Have I missed the opportunity to claim
mine as a premium family account holde...
PlanPremiumCountryBrazilDeviceIphone 6Operating SystemWindows 10 My
Question or IssueDepois de desistir de atualizar meu nome no Plano
Familiar, agora não consigo RETORNAR com minha esposa que estava HÁ ANOS
como membro da Família.Sabendo que não ten...
Plan Premium Country Brazil Device Iphone 6 Operating System Windows 10 My Question or Issue Depois de desistir de atualizar meu nome no Plano Familiar, agora não consigo RETORNAR co...
PlanPremium Family PlanCountryUSADevice(iPhone 10 with google assistant
and 2 google mini speakersOperating Systemiphone, google assistant My
Question or IssueI started with 3 google mini divices and a 30 day trial
for Premium. After 1 week, loved it...
Plan Premium Family Plan Country USA Device (iPhone 10 with google assistant and 2 google mini speakers Operating System iphone, google assistant My Question or Issue I started w...
PlanPremium FamilyCountryUnited KingdomDeviceChromeOperating
SystemWindows 10 My Question or IssueI upgraded to the family package
the other day and invited my family to the account, which worked fine.
Although I upgraded, I'm unable to redeem my Goo...
Plan Premium Family Country United Kingdom Device Chrome Operating System Windows 10 My Question or Issue I upgraded to the family package the other day and invited my family to t...
I have a working family account, with my wife and kids. I would like to
share some playlist, but typing the well known "spotify:user:username"
does not show anything. How do I share public playlist from my family
members?
I have a working family account, with my wife and kids. I would like to share some playlist, but typing the well known "spotify:user:username" does not show anything. How do I share public playlist f...
So, I have the Family Premium Plan and I added my 4 other family
members. Worked fine for the first month, until recently, when I payed
the current months subscription, my family members were removed, with no
notification what so ever. The thing is, ...
So, I have the Family Premium Plan and I added my 4 other family members. Worked fine for the first month, until recently, when I payed the current months subscription, my family members were r...
Hallo,ich würde gerne mein Premium zu Spotify-Family umwandeln.Jetzt
habe ich bereits für den Folgemonat Premium bezahlt und ich frage mich
nun, ob ich mein Abonnement kündigen soll, damit keine Kostendifferenz
besteht, oder ob mir der Differenzbetra...
Hallo, ich würde gerne mein Premium zu Spotify-Family umwandeln. Jetzt habe ich bereits für den Folgemonat Premium bezahlt und ich frage mich nun, ob ich mein Abonnement kündigen soll, damit k...
Hi, I was astonished that an address change needs the termination of the
account. Ok my account is resigned by April 22th (... and paid until
April 22th). But I'm wondering... do I have to pay this month twice? Or
does my family has to wait a whole m...
...ay this month twice? Or does my family has to wait a whole month? My intention only was to change the address and then to start a new Spotify contract. Thank you in advance 🙂 Nicolle