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I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
77497 Views
64 replies
7 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
95260 Views
74 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Casual Listener
78081 Views
43 replies
9 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Casual Listener
208991 Views
267 replies
35 likes
PlanPremium family planCountryCanadaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I upgraded to a family plan, how do my kids see their playlists once they've log...
Plan Premium family plan Country Canada Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or I...
Spotify Legend
726 Views
4 replies
0 likes
I invited my sister to my Family plan. She accepted the invitation and the subscription worked for a while, but then she was reverted to Free user and gets an error when she tries to join my Family plan again. We DO live in the same address, and I re...
I invited my sister to my Family plan. She accepted the invitation and the subscription worked for a while, but then she was reverted to Free user and gets an error when she tries to join my Family p...
Casual Listener
1970 Views
10 replies
0 likes
My Question or Issue I have a family account on spotify, 2 of my invites cant access because the address doesnt match, but the address is correctly entered, what can i do?
My Question or Issue I have a family account on spotify, 2 of my invites cant access because the address doesnt match, but the address is correctly entered, what can i d...
Spotify Star
440 Views
1 replies
0 likes
I cant accept the invitation of my grandson, when he Pay the family suscription my account passed to Free, and when i try to join again says 'you cant join this plan', i hope you can help me
I cant accept the invitation of my grandson, when he Pay the family suscription my account passed to Free, and when i try to join again says 'you cant join this plan', i hope you can help me
Spotify Star
316 Views
1 replies
0 likes
Now that my daughter has a separate account opened and we are on the family plan , can I transfer the playlists she created on my account to her new account ? Or do the playlists always have to stay within my account . she can search for them and fin...
Now that my daughter has a separate account opened and we are on the family plan , can I transfer the playlists she created on my account to her new account ? Or do the p...
Casual Listener
752 Views
2 replies
0 likes
I upgraded to Premium for Family mainly to address multiple devices at home. There are only two users (my wife and I), however we want to be able to leave music playing at home (seems to keep the dogs calm during storms) but still listen to our own s...
I upgraded to Premium for Family mainly to address multiple devices at home. There are only two users (my wife and I), however we want to be able to leave music playing at home (seems t...
Spotify Star
760 Views
1 replies
0 likes
I recently signed up for premium to take part in the Google home mini promo. I was just charged my first payment. I still have yet to receive an email with a link to redeem. Not pleased at all
I recently signed up for premium to take part in the Google home mini promo. I was just charged my first payment. I still have yet to receive an email with a link to redeem. Not pleased at all
Spotify Star
780 Views
3 replies
0 likes
I signed up for premium family and sent my invites . I logged out of all devices. When my daughter clicks to accept the invite on her e mail she is brought to a new log in page. If she logs in with my credentials it just brings her into my spotify ac...
I signed up for premium family and sent my invites . I logged out of all devices. When my daughter clicks to accept the invite on her e mail she is brought to a new log in page. If she logs in with m...
Spotify Star
505 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, One of the members in my Premium for family has a message that comes up saying that th...
...ello, One of the members in my Premium for family has a message that comes up saying that the last payment for his account did not go through, so he can't get premium. I checked my receipts and a...
Spotify Star
424 Views
3 replies
0 likes
She Curently has a:Android Samsung A5 (On the latest OS) and Spotify on latest Firmware Alexa app is also on the latest Firmware She is on my family Plan Me: Family PlanPremiumUS DeviceiPhone 810.13.6iOS 10, Android Oreo) My wife and I share a family...
She Curently has a: Android Samsung A5 (On the latest OS) and Spotify on latest Firmware Alexa app is also on the latest Firmware She is on my family Plan Me: Family P...
Newbie
1895 Views
2 replies
2 likes
With a premium family plan, is each user able to stream on their own device, simultaneously? So if my wife was logged in listening to music, could I also log in and listen to music, without interrupting her stream? Thanks!
With a premium family plan, is each user able to stream on their own device, simultaneously? So if my wife was logged in listening to music, could I also log in and listen to music, without i...
Spotify Star
489 Views
1 replies
0 likes
Hi ...I have invited to friends and family but i canr join ...please help
Hi ...I have invited to friends and family but i canr join ...please help
Community Legend
326 Views
1 replies
0 likes
Meu pai teve trocou de cartão de credito e a conta familia acabou sendo cancelada. Meu irmão fez o convite para participar da conta dele e aceitei, mas pouco tempo depois fui removido.Resolvido o problema com o cartão de credito, meu pai fez novament...
Meu pai teve trocou de cartão de credito e a conta familia acabou sendo cancelada. Meu irmão fez o convite para participar da conta dele e aceitei, mas pouco tempo depois fui removido. Resolvido o p...
Spotify Star
558 Views
1 replies
0 likes
I added my nephew and then he got blocked. I sent again invitation and he cannot join to the family plan. I have tried re-sending invitation, canceling and re-sending invitation, sending invitation to a different email address and nothing works. Also...
I added my nephew and then he got blocked. I sent again invitation and he cannot join to the family plan. I have tried re-sending invitation, canceling and re-sending invitation, sending invitation t...
Composer
698 Views
1 replies
0 likes
Hi All,I have my father setup on my family account and he no longer has access to the e-mail address that he originally signed up. He's recently purchased a new phone and needs to reset the password on his account. How do I change the e-mail address ...
Hi All, I have my father setup on my family account and he no longer has access to the e-mail address that he originally signed up. He's recently purchased a new phone and needs to reset the p...
Spotify Star
482 Views
1 replies
0 likes
PlanPremium FamilyCountryTurkeyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am living in Turkey, I have a premium account but I want to change it to Premium fam...
Plan Premium Family Country Turkey Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I a...
Spotify Star
833 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
342 Views
1 replies
0 likes
Got new phones, wife cant log in on her phone. wth? Is there a direct contact to spotify or just this community BS?
Got new phones, wife cant log in on her phone. wth? Is there a direct contact to spotify or just this community BS?
Roadie
366 Views
1 replies
0 likes
There doesnt seem to be an upgade button on the Australian website of Spotify for the Family subsciption when wanting to upgrade from Premium, is this correct?
There doesnt seem to be an upgade button on the Australian website of Spotify for the Family subsciption when wanting to upgrade from Premium, is this correct?
Spotify Star
284 Views
1 replies
0 likes
Hello, Good Morning! I'm having an issue with my spotify, i can't add my little sister, my two brother got in, but my sister is still having issues, I think it's becuase the street number, in Portugal we dont have street numbers and everytime i try t...
Hello, Good Morning! I'm having an issue with my spotify, i can't add my little sister, my two brother got in, but my sister is still having issues, I think it's becuase the street number, in Portuga...
Roadie
489 Views
1 replies
0 likes
