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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 126595 Views
  • 32 replies
  • 8 likes
  • 126595 Views
  • 32 replies
  • 8 likes

Domestic Abuse Survivors

My Question or Issue i was in a family plan with my ex who later became abusive. I left and he removed me from his family plan. I moved with family and they tried to add me to theirs but it says you cannot change households or family accounts more th...

  • Newbie
  • My Question or Issue   i was in a family plan with my ex who later became abusive. I left and he removed me from his family plan.    I moved with family and they tried to add me t...
  • Maxim
  • Spotify Star
  • 500 Views
  • 1 replies
  • 0 likes
  • 500 Views
  • 1 replies
  • 0 likes

ACCOUNT FAMILY PROBLEM

I have to go in Erasmus for 6 month in USA and my family in Italy have just done an account premium family. Does It go even in USA?

  • Newbie
  • I have to go in Erasmus for 6 month in USA and my family in Italy have just done an account premium family. Does It go even in USA?
  • Jose_M
  • Spotify Star
  • 476 Views
  • 1 replies
  • 1 likes
  • 476 Views
  • 1 replies
  • 1 likes

NÃO CONSIGO ADD MINHA FAMILIA

FIZ O PLANO FAMILIA, ADD OS MEU FAMILIARES TODOS MORAMOS NA MESMA RESIDENCIA! E O SPOTIFY EXCLUIU TODOS PORQUE ALEGOU NÃO CONSEGUIR CONFIRMAR! SENDO QUE NÃO ME ENCIARAM NENHUM PEDIDO DE COMPROVANTE E NADA! QUEM SÃO OS ADD MEU PAI, MAE IRMÃ, CUNHADO! ...

  • Newbie
  •   FIZ O PLANO FAMILIA, ADD OS MEU FAMILIARES TODOS MORAMOS NA MESMA RESIDENCIA! E O SPOTIFY EXCLUIU TODOS PORQUE ALEGOU NÃO CONSEGUIR CONFIRMAR! SENDO QUE NÃO ME ENCIARAM NENHUM PEDIDO DE COMPR...
  • Bittencourt
  • Spotify Star
  • 394 Views
  • 1 replies
  • 0 likes
  • 394 Views
  • 1 replies
  • 0 likes

Einsehen der Adresse des Familien Abo

PlanPremiumCountryDeutschland DeviceWindows PCOperating SystemWindows 10 My Question or Issue Ich probiere aktuell herauszufinden, warum die Adresse, welche ich beim einrichten neuer Familienmitglieder angebe, nicht mit der übereinstimmt, welche ich ...

  • Regular
  • ...eim einrichten neuer Familienmitglieder angebe, nicht mit der übereinstimmt, welche ich für Premium Family angegeben habe. Leider ist der Lösungsartikel dazu auch nicht gerade hilfreich, da dieser v...
  • Luke
  • Spotify Star
  • 2833 Views
  • 1 replies
  • 0 likes
  • 2833 Views
  • 1 replies
  • 0 likes

Add members to family plan

I sent invitations to my family members. They receive the email, click on Accept invitation, but I does not work. I enter the code in the exchange and it says that it is invalid. Can someone help me? Thx

  • Newbie
  • I sent invitations to my family members. They receive the email, click on Accept invitation, but I does not work. I enter the code in the exchange and it says that it is invalid. Can someone help m...
  • Luke
  • Spotify Star
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Changing family plan

Hi, I am currently member of a family plan with my parents (I am not the owner of the plan).I would like to start my own family plan with my wife. If I ask the owner of my current plan to kick me out and creatie my own. Will I stil have my playlists ...

  • Newbie
  • Hi,   I am currently member of a family plan with my parents (I am not the owner of the plan). I would like to start my own family plan with my wife.   If I ask the owner of my c...
  • Luke
  • Spotify Star
  • 344 Views
  • 1 replies
  • 0 likes
  • 344 Views
  • 1 replies
  • 0 likes

Solved!! Can I swap to Premium for Family if i'm travelling?

Plan Premium(family) Country currently finland usually germany My Question or Issue Currently I am using spotify premium. I am consindering switching to Premium for Family, so that my family can also listen to Spotify. Since I am currently away for a...

  • Newbie
  •   Plan Premium(family) Country   currently finland usually germany   My Question or Issue Currently I am using spotify premium.    I am c...
  • Bittencourt
  • Spotify Star
  • 2335 Views
  • 5 replies
  • 0 likes
  • 2335 Views
  • 5 replies
  • 0 likes

Family premium plan

hello,registered last week for the family premium plan and have sent my invites to my family- they are having commercial interruptions during songs, limited skips etc. I’ve logged out and back in again, even uninvited them and re invited them and no ...

  • Newbie
  • hello, registered last week for the family premium plan and have sent my invites to my family- they are having commercial interruptions during songs, limited skips etc. I’ve logged out and back in a...
  • Jose_M
  • Spotify Star
  • 445 Views
  • 3 replies
  • 1 likes
  • 445 Views
  • 3 replies
  • 1 likes

Solved!! Family members do not receive the invite by email

I sent an invite to two of my family members and none of them recieved any invite. We tried to resend, and then cancel and send again, but neither of it worked. No email recieved in gmail. What do sugest is the solution?:)PlanPremiumCountry NorwayDev...

  • Casual Listener
  • I sent an invite to two of my family members and none of them recieved any invite. We tried to resend, and then cancel and send again, but neither of it worked. No email recieved in gmail. What do s...
  • Billy-J
  • Spotify Star
  • 1213 Views
  • 3 replies
  • 0 likes
  • 1213 Views
  • 3 replies
  • 0 likes

Solved!! Can people in a Premium for Family plan view each other's accounts/activity?

PlanPremium for FamilyCountryCanada My Question or Issue Can people on a Premium for Family plan view each other's activity? I'm currently on one which I'm not the one paying for and I'd prefer to keep all of my activity private.

  • Newbie
  •   Plan Premium for Family Country Canada   My Question or Issue   Can people on a Premium for Family plan view each other's activity? I'm currently on one which I'm not t...
  • Jose_M
  • Spotify Star
  • 29986 Views
  • 1 replies
  • 0 likes
  • 29986 Views
  • 1 replies
  • 0 likes

Superuser Contribution Multiple family premium invites

PlanPremiumCountryAustralia My Question or Issue Hello,I'm a longtime Spotify user and recently found out about Premium Family so I have set up an account for my family members. The problem arose when my Mum tried to accept my invite, as it turns out...

  • Newbie
  • Plan Premium Country Australia   My Question or Issue  Hello, I'm a longtime Spotify user and recently found out about Premium Family so I have set up an account for my family m...
  • musicgirls
  • Music Fan
  • 344 Views
  • 2 replies
  • 0 likes
  • 344 Views
  • 2 replies
  • 0 likes

Problemas com plano familiar

Tenho uma conta premium e estou mudando para um plano familiar. Mandei convite para meus familiares, mas eles não estão conseguindo mudar. Pra mim aparece como membros "ativos" mas pra eles ainda aparece como "free".Ja cancelei e mandei convite novam...

  • Newbie
  • Tenho uma conta premium e estou mudando para um plano familiar. Mandei convite para meus familiares, mas eles não estão conseguindo mudar. Pra mim aparece como membros "ativos" mas pra eles ainda apa...
  • Bittencourt
  • Spotify Star
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

[DE] Familien Account

Hi, ich hab eine Adresse eingegeben, an die ich mich nicht mehr erinnere.Jetzt haben meine Familienmitglieder eine Mail erhalten, dass die Adresse nicht passt und der Account innerhalb von 7 Tagen auf Free gesetzt wird, wenn wir das nicht anpassen. W...

  • Regular
  •   Hi,   ich hab eine Adresse eingegeben, an die ich mich nicht mehr erinnere. Jetzt haben meine Familienmitglieder eine Mail erhalten, dass die Adresse nicht passt und der Account inner...
  • LeoRager
  • Community Legend
  • 586 Views
  • 3 replies
  • 0 likes
  • family adresse
  • 586 Views
  • 3 replies
  • 0 likes

Why cant use explore option in my family premium account?

PlanFaniky premium My Question or Issue Why I cant use the explore option in my family premium plan?

  • Newbie
  • Plan Faniky premium     My Question or Issue  Why I cant use the explore option in my family premium plan?
  • LeoRager
  • Community Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Re-registration with the same credit card

HeyI also asked the question in the accounting forum. I ask you here just to be sure.I wanted to change my username and realized I could only do so by deleting my account and creating a new account under the name I want.I have a premium account. my q...

  • Casual Listener
  •    Hey I also asked the question in the accounting forum. I ask you here just to be sure. I wanted to change my username and realized I could only do so by deleting my account and creati...
  • Billy-J
  • Spotify Star
  • 667 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 667 Views
  • 1 replies
  • 0 likes

i have a premium account with spotify under 1 emai and somehow created family with a different email

i have a premium subscription under 1 email and when I upgraded to family premium subscription I did this under a different email account, therefore I am being charged twice in the month for my spotify. I would like to cancel my family subscription a...

  • Newbie
  • i have a premium subscription under 1 email and when I upgraded to family premium subscription I did this under a different email account, therefore I am being charged twice in the month for my s...
  • Bittencourt
  • Spotify Star
  • 487 Views
  • 1 replies
  • 0 likes
  • 487 Views
  • 1 replies
  • 0 likes

Superuser Contribution correo erroneo en plan familiar

PlanFree/PremiumCountry BarcelonaDeviceiPhone Operating System My Question or Issue Estoy en una plan familiar. Al renovar el contrato, di una dirección de correo diferente por error y ahora no puedo acceder al Premium. Como puedo cambiar la direcció...

  • Newbie
  • Plan Free/Premium Country  Barcelona Device iPhone  Operating System   My Question or Issue  Estoy en una plan familiar. Al renovar el contrato, di una dirección de corre...
  • osornios
  • Spotify Star
  • 418 Views
  • 2 replies
  • 0 likes
  • 418 Views
  • 2 replies
  • 0 likes

Solved!! I was removed from SF and I was a founder

PlanFamily PremiumCountry SlovakiaDeviceiPhone 7+Operating SystemiOS 11.4.1 My Question or Issue Hello I had Spotify family and I was removed from thereI was a founderMe and 5 others don’t have premium, but why ?Why we were removed from this ?I have ...

  • Casual Listener
  • Plan Family Premium Country  Slovakia Device iPhone 7+ Operating System iOS 11.4.1   My Question or Issue  Hello I had Spotify family and I was removed from there I was a f...
  • Jose_M
  • Spotify Star
  • 485 Views
  • 3 replies
  • 0 likes
  • 485 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium uyelik

3 ay önce Spotify kullanmaya başladığımda Premium aile üyeliği yaptırmıştım fakat ilk 3 ay ücretsiz olduğunu sonradan fark ettim ve şuan üyeliğim bitti. 1 aylık ücretini ödediğim üyeliğin boşa gittiğini ve şuan kullanılması gerektiğini düşünüyorum. K...

  • Newbie
  • 3 ay önce Spotify kullanmaya başladığımda Premium aile üyeliği yaptırmıştım fakat ilk 3 ay ücretsiz olduğunu sonradan fark ettim ve şuan üyeliğim bitti. 1 aylık ücretini ödediğim üyeliğin boşa gittiğ...
  • Katerina
  • Spotify Legend
  • 507 Views
  • 1 replies
  • 0 likes
  • Premium
  • 507 Views
  • 1 replies
  • 0 likes

Superuser Contribution cobro doble

el día 21 se me hizo un cobro doble, espero que ese dinero me sea devuelto, estoy en plan filiar hace más de 6 meses y la verdad no es justo que hagan eso con nuestro dinero.

  • Newbie
  • el día 21 se me hizo un cobro doble, espero que ese dinero me sea devuelto, estoy en plan filiar hace más de 6 meses y la verdad no es justo que hagan eso con nuestro dinero.
  • Katerina
  • Spotify Legend
  • 452 Views
  • 1 replies
  • 0 likes
  • 452 Views
  • 1 replies
  • 0 likes