Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Członkowie rodziny, którzy chcą dołączyć do mojego konta premium family mimo że wpisują dokładnie ten sam adres nie mogą dołączyć przez komunikat o błędnym adresie. Co może być przyczyną ?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have the family plan for 6 and it doesnt let me add my family mom brother and sister we all...
I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Im on the page where it lists all the members but there is nothing to click onto to remove or add them. it just lists who they are but i cant do anything with them.
Hello!There ist a difficulty to add my family members, even tough we have the same adress. I try to solve the problem since 2 month!I would be very thankful for help from the support team! Could you please check the problem?Thank you
PlanPremiumCountryUSADeviceComputerOperating SystemWindows 10 My Question or Issue I followed all of the instructions for adding members to the family plan I get as far as manage members and the button for adding members doesn't work.
PlanFamily PremiumCountryGermanyDeviceHuawei p20 liteOperating SystemAndroid My Question or IssueMy brother and I were in a Premium Duo first, where I was the administrator. Now my dad decided to set up a Family Premium for him and my mom too. No one...
PlanPremium FamilyCountryAustraliaDevice(Google Pixel 6 Pro)Operating System(Android 13)My Question or IssueSubscribed to Premium Family for 5 people. Each person has a separate Spotify account linked to both their Gmail account and also each individ...
I signed up for duo after it offered me a month for free and then it charged me. I never got my month for free, why?
I want to purchase a family plan. However, 4 members already have free plans, and one has a premium student plan. How should I proceed?
sou assinante family premium e adiministrador.tenho mais 3 membros e só eu continuo ouvindo prooagandas
PlanPremium FamilyCountryPoland I bought two Premium Gift cards but can't redeen them on my Premium Family acount - why? What should I do with these now? I don't need any addtional Premium individual while I have my Family subcription in place alread...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi community members, maybe you can help me with the following issue. I have Spotify Family P...
I am currently on the free plan and I want to join my boyfriend's duo. We live together in the Netherlands. Currently we are traveling together in North and South America. In order to be able to use my own Spotify at all, I have had to update my coun...
Hi, I switched to Spotify Premium Family as a member. Before I had another Premium subscription myself. How can I check that I won't be charged anymore for the old individual Premium subscription anymore? Thanks!
PlanPremiumCountryMalaysiaDeviceAcer Spin (Laptop)Operating SystemWindows 10 My Question or Issue I cannot join my sister's family premium plan as Spotify states "That address is too general. Try including a building number". I literally copied the a...
I can't listen to my downloads when I don't have internet or when I'm in offline mode, all my downloads appear as if they are not available I can't listen to my downloads when I don't have internet or when I'm in offline mode, all my downloads appear...
hi I'm tearing my hear out! I live with my wife and we used be on Family plan, we recently changed to Duo plan. I don't know what's been entered for my address but Spotify wont allow me to accept her invite as it cannot confirm that I live in the sam...
My boyfriend had to restart his phone, só he had to reinstall Spotify. I tried to invate him again to my familiar account but it appears an error to him.
When I type in my address it says it needs more details? like a building number.