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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
PlanPremiumCountryFinlandOperating SystemAndroid My Question or Issue:
Our child is using Spotify on our Family premium. We would like for her
to be able to listen to music while we do not want her constantly
watching screen (i.e podcast videos). Jus...
Plan Premium Country Finland Operating System Android My Question or Issue: Our child is using Spotify on our Family premium. We would like for her to be able to listen to m...
My wife is the account manager, and we have confirmed that i am
inputting the same address. I am also worried that my account has been
hacked as i have been asked to changed my password due to suspicious
activity.
My wife is the account manager, and we have confirmed that i am inputting the same address. I am also worried that my account has been hacked as i have been asked to changed my password due to suspic...
I (the admin of the Family Plan) received the email about another family
member verification request this morning, but he did not receive any
message. Checked inbox and spam/junk folders, nothing. He has 7 days to
reply confirming our address, hope t...
I (the admin of the Family Plan) received the email about another family member verification request this morning, but he did not receive any message. Checked inbox and spam/junk folders, nothing. H...
Hello,I've missed the 7 days period to verify address for an familly
subscription on purpose to be honest, because in the email that was sent
to me never was said that if i miss it i'll get ban for 12 months, and
it doesn't feel right, even in the em...
Hello, I've missed the 7 days period to verify address for an familly subscription on purpose to be honest, because in the email that was sent to me never was said that if i miss it i'll get ban for...
Hi, we currently have the premium family plan for 6 members and would
like to switch to the basic family plan for 6 members since we don't
need to pay extra for audio books. If we switch the plan, will anything
be lost (current members, playlists, et...
Hi, we currently have the premium family plan for 6 members and would like to switch to the basic family plan for 6 members since we don't need to pay extra for audio books. If we switch the p...
PlanPremiumCountryCanada My Question or IssueA few family members and I
have been on the Family Premium plan for a few years. I am traveling
abroad for a bit. I am a plan manager. Would it be possible to remain on
the same plan with the rest of the f...
Plan Premium Country Canada My Question or Issue A few family members and I have been on the Family Premium plan for a few years. I am traveling abroad for a bit. I am a plan m...
Both of my children started receiving repeated requests to verify their
address. We checked, and the addresses should match as required.
However, they kept getting these address verification requests.
Meanwhile, my wife did not receive any verificati...
...equests. Meanwhile, my wife did not receive any verification request at all. Now that the deadline has passed, my children have to wait 12 months before trying again. We are on the Family Premium plan. We a...
PlanPremium Family My Question or IssueI have 5 members in my Amazon
Household.I have 5 Profiles in my Spotify Family Plan.Everyone has their
own Echo Device.I am certain there must be some way for each of us to be
listening to our own profile simult...
Plan Premium Family My Question or Issue I have 5 members in my Amazon Household. I have 5 Profiles in my Spotify Family Plan. Everyone has their own Echo Device. I am certain there m...
Hi Community! There is an audiobook I'm listening to in my account, but
the same audiobook cannot be accessed from my wife's account (we're
using the Premium Family plan). Aware of the 15 hours per month limit, I
don't see why we can't share that tim...
Hi Community! There is an audiobook I'm listening to in my account, but the same audiobook cannot be accessed from my wife's account (we're using the Premium Family plan). Aware of the 15 hours p...
PlanFamiliarCountryMéxico My Question or IssueMi familia tiene un plan
familiar donde yo soy la titular. Mi cuñada siempre ha sido parte del
plan, pero de un momento a otro el sistema la sacó. Ya no aparece en mis
familiares con acceso. Intenté volve...
Plan Familiar Country México My Question or Issue Mi familia tiene un plan familiar donde yo soy la titular. Mi cuñada siempre ha sido parte del plan, pero de un momento a otro el sistem...
Hi, I was asked to verify the address of the family plan, but when I
tried, the address in the Family Plan was not the current one, so the
plan manager had to change it. When he did, it sent a verification to
every other account in the family plan, e...
Hi, I was asked to verify the address of the family plan, but when I tried, the address in the Family Plan was not the current one, so the plan manager had to change it. When he did, it sent a...
i have invited my daughter, but when the adress verfication pops up and
i type in the adress i have found on my account it gives me an error
saying that all members must live at the same adress
i have invited my daughter, but when the adress verfication pops up and i type in the adress i have found on my account it gives me an error saying that all members must live at the same adress
PlanPremium FamilyCountrySwitzerlandDeviceAndroid My Question or IssueI
got the invite to join the premium family plan, but i cant join. I am
logged in to my account, the link is opening, but after i add the
address i get the system reply which reads...
Plan Premium Family Country Switzerland Device Android My Question or Issue I got the invite to join the premium family plan, but i cant join. I am logged in to my account, the link i...