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Get help verifying your Premium for Family.
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
78919 Views
65 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Casual Listener
58239 Views
23 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
195472 Views
265 replies
33 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
28956 Views
44 replies
4 likes
Plan Premium w. HuluCountry USA My Question or IssueIn June I created a Joint Hulu Spotify account using my Facebook Account . I have since deleted that Facebook Account. It is now literally impossible for me to log in or cancel my spotify account as...
Plan Premium w. Hulu Country USA My Question or Issue In June I created a Joint Hulu Spotify account using my Facebook Account . I have since deleted that Facebook Account. I...
Spotify Star
419 Views
1 replies
0 likes
PlanPremium CountrySIngapore My Question or Issue I have subscribed to the family plan. I entered the right address and so have my family. But they were unable to join. Is there any way I can check my own address? Whats so secretive actually? I can c...
Plan Premium Country SIngapore My Question or Issue I have subscribed to the family plan. I entered the right address and so have my family....
Spotify Star
1391 Views
1 replies
1 likes
Hi, I want to develop an app which uses streaming music. I was thinking to purchase a premium account allowing me to download up to 10000 songs to my local disk. I want to use those downloaded songs (stored in my server) where users of my app can lis...
Hi, I want to develop an app which uses streaming music. I was thinking to purchase a premium account allowing me to download up to 10000 songs to my local disk. I want to use those ...
Spotify Star
1124 Views
1 replies
0 likes
Hi, yesterday my mother and sister were removed from my premium for family membership. We live in the same address but when I invite them again and when they enter our home address they get rejected. I may have incorrectly entered my address when I f...
Hi, yesterday my mother and sister were removed from my premium for family membership. We live in the same address but when I invite them again and when they enter our home address they get r...
Newbie
915 Views
6 replies
2 likes
I and my mother live in the same address but the application is removing her account from the family plan
I and my mother live in the same address but the application is removing her account from the family plan
Spotify Star
297 Views
1 replies
0 likes
hi i just have paid te premium then later i paid the family premium do i lost the first payment
hi i just have paid te premium then later i paid the family premium do i lost the first payment
Spotify Star
302 Views
1 replies
0 likes
PlanFamilyCountry UK I just upgraded to the family plan and I entered a family member as the family plan details. How do you change the family plan name ?
Plan Family Country UK I just upgraded to the family plan and I entered a family member as the family plan details. How do you change the family plan name ?
Newbie
598 Views
5 replies
0 likes
My Question or IssueMy wife and I have an account which we linked to another with the family plan, it kicked us out because you weren't able to verify our residence. We all live together and this is the secont time it has happened this is rediculous....
My Question or Issue My wife and I have an account which we linked to another with the family plan, it kicked us out because you weren't able to verify our residence. We all live together and this i...
Spotify Star
568 Views
1 replies
0 likes
My Question or Issue I have just subscribed to premium for family and have added 2 family members at the same address. Why can't we listen to Spotify on our phones when someone else is listening on theirs? When we all go into our playlists it plays f...
My Question or Issue I have just subscribed to premium for family and have added 2 family members at the same address. Why can't we listen to Spotify on our phones when s...
Spotify Legend
434 Views
1 replies
0 likes
I have joined us all up for the premium family account and 4 out of 5 of us are active...my husband is unable to connect...why is that?
I have joined us all up for the premium family account and 4 out of 5 of us are active...my husband is unable to connect...why is that?
Spotify Star
431 Views
1 replies
0 likes
Plan Serbest / Prim ülke cihaz İşletim sistemi (iOS 10, Android Oreo, Windows 10, vb.) Benim Soru veya Sorun Merhaba aile premium paketi aldım kartımdan para da çekildi. ne adresimi girebildim nede üyeliğim aktif oldu. Konu hakkında yardımcı olabilir...
Plan Serbest / Prim ülke cihaz İşletim sistemi (iOS 10, Android Oreo, Windows 10, vb.) Benim Soru veya Sorun Merhaba aile premium paketi aldım kartımdan...
Spotify Legend
484 Views
1 replies
0 likes
I paid for my premium and I have the bill nothing wrong with my credit card. But why i'm still using the free account?? I expect for my premium account as soon as possible.PlanFree/PremiumCountry TurkeyDevice(iPhone 6, Lenovo IDEAPAD 320.)Operating S...
I paid for my premium and I have the bill nothing wrong with my credit card. But why i'm still using the free account?? I expect for my premium account as soon as possible. Plan Free/Premium ...
Community Legend
354 Views
1 replies
0 likes
My Question or IssueOn 1 october i bought Family, and i payed 14,99 for it, and on 2 october i payed 9,99 again for my premium account (while i should have family) and now when i go to the family page i just see the ''get family!'' instead of all the...
My Question or Issue On 1 october i bought Family, and i payed 14,99 for it, and on 2 october i payed 9,99 again for my premium account (while i should have family) and now when i g...
Spotify Legend
469 Views
1 replies
0 likes
Sadece kullanılabilir. Ne kadar çok kolaylaşmalıdır, bizim için denememiz ve yardım etmemiz gerekir.PlanSerbest Ülke Türkiyecihaz(iPhone 6 plusÇalış sistemi(iOS 12 I purchased a premium for the student, but my account seems to be free in practice, al...
Sadece kullanılabilir. Ne kadar çok kolaylaşmalıdır, bizim için denememiz ve yardım etmemiz gerekir. Plan Serbest Ülke Türkiye cihaz (iPhone 6 plus Çalış sistemi (iOS 12 ...
Spotify Legend
477 Views
2 replies
0 likes
My Question or Issue If I switch to a family plan how does that affect my Hulu bundle?
My Question or Issue If I switch to a family plan how does that affect my Hulu bundle?
Community Legend
637 Views
3 replies
0 likes
PlanFree/PremiumCountry MéxicoQuestion or IssueNo puedo pagar la suscripción de plan familiar, he estado intentando por días el pago, más que siempre me sale un error, ya lo intenté con diferentes cuentas, diferentes tarjetas, y diferentes dispositiv...
Plan Free/Premium Country México Question or Issue No puedo pagar la suscripción de plan familiar, he estado intentando por días el pago, más que siempre me sale un error, ya lo intenté co...
Spotify Legend
547 Views
1 replies
0 likes
Os meus familiares não estão conseguindo aceitar o plano familiar, o cep está tudo certo e está sempre ligado e pronto para o seu convite, continua a dar errado e aparecendo isso:
Os meus familiares não estão conseguindo aceitar o plano familiar, o cep está tudo certo e está sempre ligado e pronto para o seu convite, continua a dar errado e aparecendo isso:
Spotify Star
438 Views
1 replies
0 likes
PlanPremium FamilyCountryBrazil DevicePC, J7 ProOperating System Windows 10 64 bitsAndroid 7.0 My Question or Issue I was on a Family Premium Family Plan without any problems for a long time, until one day Spotify asked me to verify my address by ema...
Plan Premium Family Country Brazil Device PC, J7 Pro Operating System Windows 10 64 bits Android 7.0 My Question or Issue I was on a Family Premium Family Plan w...
Spotify Star
666 Views
1 replies
0 likes
Another data point -- signed up for Premium trial, got receipt. Have followed uninstall directions and restarted. Still offers me ads, upgrade and got select Premium preference options.
Another data point -- signed up for Premium trial, got receipt. Have followed uninstall directions and restarted. Still offers me ads, upgrade and got select Premium preference options.
Spotify Star
673 Views
3 replies
0 likes
My Question or Issue Quisiera elevar mi plan de PREMIUM a FAMILIAR, deseo saber como puedo hacer para que mi hijo que vive en otro pais lo pueda usar simultaneamente, sin necesidad de botar el acceso a otro miembro del plan. Gracias.
My Question or Issue Quisiera elevar mi plan de PREMIUM a FAMILIAR, deseo saber como puedo hacer para que mi hijo que vive en otro pais lo pueda usar simultaneamente, sin necesidad de bo...
Spotify Legend
464 Views
1 replies
0 likes
