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Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremium FamilyCountryPoland I bought two Premium Gift cards but can't redeen them on my Premium Family acount - why? What should I do with these now? I don't need any addtional Premium individual while I have my Family subcription in place alread...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi community members, maybe you can help me with the following issue. I have Spotify Family P...
I am currently on the free plan and I want to join my boyfriend's duo. We live together in the Netherlands. Currently we are traveling together in North and South America. In order to be able to use my own Spotify at all, I have had to update my coun...
Hi, I switched to Spotify Premium Family as a member. Before I had another Premium subscription myself. How can I check that I won't be charged anymore for the old individual Premium subscription anymore? Thanks!
PlanPremiumCountryMalaysiaDeviceAcer Spin (Laptop)Operating SystemWindows 10 My Question or Issue I cannot join my sister's family premium plan as Spotify states "That address is too general. Try including a building number". I literally copied the a...
hi I'm tearing my hear out! I live with my wife and we used be on Family plan, we recently changed to Duo plan. I don't know what's been entered for my address but Spotify wont allow me to accept her invite as it cannot confirm that I live in the sam...
My boyfriend had to restart his phone, só he had to reinstall Spotify. I tried to invate him again to my familiar account but it appears an error to him.
When I type in my address it says it needs more details? like a building number.
Constantly dropping in random tracks that are not in my playlist, it is so frustrating I am about to cancel my subscription
The card that was used to pay for Spotify was lost and canceled. Spotify then kicked everyone off of premium and when we put in a new card for Spotify premium family all the family members that tried to join. Got the error that they can only join one...
mi banco me cambio el plastico y hoy recibi un mensaje que spoti no pudo realizar el cobro, me pide actualizar mi cuenta, al momento de actualizar me pide todos los datos como cuenta nueva hasta borro los miembros de mi familia esto es normal??
My son have lost his phone and got a new one. He need the link to gett in to our spotify familyplan again.
I don't know where is the problem, but I have been charged twice in one month.I was being charged in 17th of every month and I wanted to change that day to be the 1st of every month and I saw that solution in Spotify community website.IDK if that is ...
It Keeps saying My Address is invalid. I live at this address.
PlanPremium FamilyCountry Device(iPhone 11)Operating System(iOS 16) My Question or IssueHello - I've been paying for a premium family plan for over a year, but still have not been able to play music on two different devices simultaneously. And before...
I have the receipt for this month and it's still showing me update your payment method ASAP massageNote i payed with PayPal and i haven't lost any of the premium features yet
So I have a family plan and 5 of us are currently using the family plan. The 6th person (my daughter) was accidentally signed out and now she is trying to join back in. However, the address on file for us is in the US and we are currently living in S...
Tenia mi premium familiar anual pero en la renovación quedó mensual y no deja cambiarlo de nuevo a pago Anual que hago?
The option for payment only available using e-wallet or phone credit
We now have an account each, but we can not listen at the some time. We have family plan.