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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
PlanFamilyCountryCanada DeviceVariousOperating SystemVarious My Question
or IssueOne family member who has been on my family account since Day 1
had just been switched to the "free" plan without his knowledge. We live
in the same household and after ...
Plan Family Country Canada Device Various Operating System Various My Question or Issue One family member who has been on my family account since Day 1 had just been s...
I can’t remove a family member. For some members I see their mane and I
can click them, but for two it only shows “Member of the plan” without
profile pic. The two members also don’t have Spotify premium anymore.
I can’t remove a family member. For some members I see their mane and I can click them, but for two it only shows “Member of the plan” without profile pic. The two members also don’t have Spotify p...
I am a plan member of a Premium Family subscription, I want to change my
account to the Plan Manager or transfer the Audiobook Listening time to
my account
I am a plan member of a Premium Family subscription, I want to change my account to the Plan Manager or transfer the Audiobook Listening time to my account
PlanPremiumCountrySingapore My Question or IssueI got an open slot in my
family plan which I plan to get my sister to join. However, she keeps
encountering the error: "Your addresses didn’t match. Ask the person who
invited you to double-check the ad...
Plan Premium Country Singapore My Question or Issue I got an open slot in my family plan which I plan to get my sister to join. However, she keeps encountering the error: "Your a...
Hello there! I have the same issue, I have a family plan since ... 10
years perhaps?And since yesterday, the payment failed.I don't know why,
byt there is money on the card and yet, I can't validate the payment.Per
default it's on personal plan btw.I...
Hello there! I have the same issue, I have a family plan since ... 10 years perhaps? And since yesterday, the payment failed. I don't know why, byt there is money on the card and yet, I c...
I can confirm that I cannot play a lot of audiobooks on external
'Spotify Connect' speaker. Its only playable on my windows PC itself and
all other speakers are greyed out. All works fine for regular music
songs.
I can confirm that I cannot play a lot of audiobooks on external 'Spotify Connect' speaker. Its only playable on my windows PC itself and all other speakers are greyed out. All works fine for ...
Hi! How are you doing?I'm admin in my family plan and I'm kinda
frustrated with the date of payment for my monthly statements so I wanna
cancel the plan, wait a few days and pay it again with my family. My
concern is: if I cancel and then subscribe b...
Hi! How are you doing? I'm admin in my family plan and I'm kinda frustrated with the date of payment for my monthly statements so I wanna cancel the plan, wait a few days and pay it again with my family...
I have audiobooks I purchased/was given codes for by the authors. Do
those remain mine if I lower my family plan to not include the free
audiobook option? Do I lose anything else in the family plan that
doesn't include the audiobooks?
I have audiobooks I purchased/was given codes for by the authors. Do those remain mine if I lower my family plan to not include the free audiobook option? Do I lose anything else in the family plan t...
Tengo un problema, me uní al plan familiar con una invitación y en mi
cuenta me aparece que tengo el plan familiar, pero en la aplicación me
sigue apareciendo que no es premium
Tengo un problema, me uní al plan familiar con una invitación y en mi cuenta me aparece que tengo el plan familiar, pero en la aplicación me sigue apareciendo que no es premium
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Before you reply with a canned response…No, I will NOT create a new
account for my wife and ‘transfer’ her data. (I cannot believe that
that’s the only suggested workaround from Spotify’s tech support… does
no one there see the irony in this?!)I know...
...upport… does no one there see the irony in this?!) I know it is actually possible, so can you please remove the flag on my wife’s Google account so that she can join our family plan? I will provide a...
I am trying to add a family member to my Premium Family subscription,
and even though she has been putting in the exact same address we both
live in and have on our Spotify accounts, the system does not recognize
our addresses as being the same, a...
I am trying to add a family member to my Premium Family subscription, and even though she has been putting in the exact same address we both live in and have on our Spotify accounts, the s...
PlanFree/PremiumCountryFrance My Question or IssueMy wife was banned
from my premium account as she did not reply to a verification email
received in the spam box. How can I solve this?Else I move to a Solo
plan
Plan Free/Premium Country France My Question or Issue My wife was banned from my premium account as she did not reply to a verification email received in the spam box. Ho...
PlanPremiumCountryUSADeviceiPad 11Operating SystemiOS My Question or
Issue2/6 premium accounts are being used in my premium family plan. One
account that is using the premium account is receiving advertisements on
all stations. This is not limited to...
Plan Premium Country USA Device iPad 11 Operating System iOS My Question or Issue 2/6 premium accounts are being used in my premium family plan. One account that is using t...
My family plan owner told me that they had received an email that I had
received an email, in which there were instructions for verifying the
family plan address, but I have NOT received any email, and now I have 7
days to verify, or i will be put in...
My family plan owner told me that they had received an email that I had received an email, in which there were instructions for verifying the family plan address, but I have NOT received any email, a...
Me llegó la notificación de que mis familiares tenían que verificar su
dirección para el.plan familiar, pero a dos de ellos no les llegó el
correo. A uno de ellos solo le llegó notificando la expulsión del plan.
Me llegó la notificación de que mis familiares tenían que verificar su dirección para el.plan familiar, pero a dos de ellos no les llegó el correo. A uno de ellos solo le llegó notificando la expulsi...
I was late confirming my address for my husband's Spotify Premium Family
account. Now I no longer have access to the family account and am I not
allowed to become a member for a year? That seems like a severe penalty
to me. Can I somehow still partic...
I was late confirming my address for my husband's Spotify Premium Family account. Now I no longer have access to the family account and am I not allowed to become a member for a year? That seems l...
Recent is het adres van ons Family Plan gewijzigd. Echter, nu is mijn
Premium account omgezet naar Free, daar het adres niet meer klopte. Het
nieuwe adres is echter nog steeds van toepassing, dus ik weet niet hoe
ik dit aanpas en weer kan aansluiten ...
Recent is het adres van ons Family Plan gewijzigd. Echter, nu is mijn Premium account omgezet naar Free, daar het adres niet meer klopte. Het nieuwe adres is echter nog steeds van toepassing, dus i...
PlanPremiumCountryHolland Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or IssueI found out that the address was not correct for our
account so I changed it to our actual ...
...ack on? I am just getting notices that they are thrown off and they are getting notices that they cannot be part of it for 12 months even though im paying family account fees. This is ridiculous. I n...