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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27565 Views
44 replies
4 likes
My wife and I lives under the same roof, why did she got thrown out of our family plan due to the address don't match?!
My wife and I lives under the same roof, why did she got thrown out of our family plan due to the address don't match?!
Spotify Star
275 Views
1 replies
0 likes
I did a pause of 2 month in family premium subscription But now I lost my spotify kid history (playlist and likes)Do I have to explain my kid it is lost forever ?
I did a pause of 2 month in family premium subscription But now I lost my spotify kid history (playlist and likes) Do I have to explain my kid it is lost forever ?
Spotify Star
191 Views
1 replies
0 likes
I used the free trail run where I could not download music. I subscribed now for the Premium package but my problem is still not solved. Must I reload the app
I used the free trail run where I could not download music. I subscribed now for the Premium package but my problem is still not solved. Must I reload the app
Casual Listener
3268 Views
6 replies
0 likes
I’ve been a Spotify Family member for years. I want to open a kids account for my 3 years old kid, because he loves to hear kids song. I don’t want to open an email account for a 3 years old. Guess what… Spotify kids is not available in Turkey. What ...
I’ve been a Spotify Family member for years. I want to open a kids account for my 3 years old kid, because he loves to hear kids song. I don’t want to open an email account for a 3 years o...
Moderator
777 Views
4 replies
3 likes
I was planning om up grading my audible single premium to family. Shutting down my audible account and using family Spotify so my kids can listen to audiobooks. For the top up beyond the free hours (which I will use) they are being gifted audible vou...
I was planning om up grading my audible single premium to family. Shutting down my audible account and using family Spotify so my kids can listen to audiobooks. For the top up beyond the free h...
Casual Listener
253 Views
2 replies
0 likes
So I've just this week moved to the UK, previously I was in the US on a solo premium account, but now that I'm here I'm trying to join a family account with my fiance. However spotify won't let me change my region/country at all no matter what I try,...
So I've just this week moved to the UK, previously I was in the US on a solo premium account, but now that I'm here I'm trying to join a family account with my fiance. However spotify won't let me c...
Spotify Star
1811 Views
1 replies
0 likes
[removed sensitive info]
[removed sensitive info]
Spotify Star
215 Views
1 replies
0 likes
Hi Maxim,I'd like to do the very same thing as Kelly, only in Hungary. However, Spotify Kids is not available for this region, says Google Play. Is there anything that can be done, so my daughter stops ruining my listening experience? Thanks!
Hi Maxim, I'd like to do the very same thing as Kelly, only in Hungary. However, Spotify Kids is not available for this region, says Google Play. Is there anything that can be done, so my daughter s...
Casual Listener
508 Views
4 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
184 Views
1 replies
0 likes
PlanFamily PlanCountrySingapore My Question or IssueMy wife was prompted to re-enter the address details by Spotify, but failed the verification. I went on to my account as the plan owner to check, and realized the address was somehow changed. Is the...
Plan Family Plan Country Singapore My Question or Issue My wife was prompted to re-enter the address details by Spotify, but failed the verification. I went on to my account as the p...
Moderator
220 Views
1 replies
0 likes
It keeps telling my I need Premium Family, which I have.
It keeps telling my I need Premium Family, which I have.
Spotify Star
216 Views
1 replies
0 likes
Hi, I'm struggling with my family account (France).I'm the owner and since a while i can't add other people on it. 4 slots are working well and I have 2 slots still available. When i share my link to add somebody, he can't achieve the connexion.When ...
Hi, I'm struggling with my family account (France). I'm the owner and since a while i can't add other people on it. 4 slots are working well and I have 2 slots still available....
Spotify Star
255 Views
3 replies
0 likes
I use family plan with my main family, but owner of family subscription stop paying for subscription, and I need to change family subscription to my boyfriend but I can’t
I use family plan with my main family, but owner of family subscription stop paying for subscription, and I need to change family subscription to my boyfriend but I can’t
Spotify Star
186 Views
1 replies
0 likes
I know his name, but how to make it happen spotify delete his name and connection to my email account.
I know his name, but how to make it happen spotify delete his name and connection to my email account.
Spotify Star
248 Views
1 replies
0 likes
It Shows Spotify free But we have the Family one since a year?! Now i will invite my son but its Not working vecause it Shows me just a free account
It Shows Spotify free But we have the Family one since a year?! Now i will invite my son but its Not working vecause it Shows me just a free account
Spotify Star
196 Views
1 replies
0 likes
ive been invited to a family plan but i cant join
ive been invited to a family plan but i cant join
Spotify Star
201 Views
1 replies
0 likes
If I recently paid for a month of Spotify premium and then switch to the family plan, do I have to make the monthly payment again or am I charged until the next month?
If I recently paid for a month of Spotify premium and then switch to the family plan, do I have to make the monthly payment again or am I charged until the next month?
Spotify Star
315 Views
3 replies
0 likes
How does the invited person join Premium family. When you accept the invitation, it gives you 3 alternatives, Facebook, login and registering, but not any logical simple way to vet in. What should you choose? Should you register or what? Or should yo...
How does the invited person join Premium family. When you accept the invitation, it gives you 3 alternatives, Facebook, login and registering, but not any logical simple way to vet in. What should y...
Visitor
7116 Views
12 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
421 Views
1 replies
0 likes
Initially, I upgraded from a non-premium Spotify account to the Family Plan. After making the payment as usual, I set my location. However, I later realized that only 3 accounts were able to join, even though the Family Plan should allow for 6 accoun...
Initially, I upgraded from a non-premium Spotify account to the Family Plan. After making the payment as usual, I set my location. However, I later realized that only 3 accounts were able to join, e...
Spotify Star
169 Views
1 replies
0 likes
