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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 140703 Views
  • 32 replies
  • 8 likes
  • 140703 Views
  • 32 replies
  • 8 likes

Superuser Contribution Could I get some log when family member changes?

PlanPremiumCountryUkraineDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI wanna know when certain users joined or leave my family. Is it possible?

  • Casual Listener
  • ...now when certain users joined or leave my family. Is it possible?
  • Maxim
  • Spotify Star
  • 101 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 101 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution 2 echo dots, 2 accounts in family plan, only one at a time will play

Family planMultiple accounts: me, wife, kid1, kid2, kid3, kid42 echo dots I am able to play my Spotify music independently from my wife, kid3 and kid4 on each of our iPhones. We recently got 2 echo dots for kid1 and kid2. I setup each echo dot with a...

  • Casual Listener
  • Family plan Multiple accounts: me, wife, kid1, kid2, kid3, kid4 2 echo dots   I am able to play my Spotify music independently from my wife, kid3 and kid4 on each of our iPhones.   &n...
  • Vasil
  • Moderator
  • 648 Views
  • 6 replies
  • 1 likes
  • Premium for Family
  • 648 Views
  • 6 replies
  • 1 likes

New member to family plan error message

PlanFamily premiumCountryUKDevice(iPhone 14Operating System(iOS My Question or IssueMy brother has sent me the link to join his family plan, I followed the link, added our address but an error message just keeps showing - “There was a problem. Please...

  • Newbie
  •   Plan Family premium Country UK Device (iPhone 14 Operating System (iOS   My Question or Issue My brother has sent me the link to join his family plan, I followed the link, a...
  • Maxim
  • Spotify Star
  • 137 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 137 Views
  • 1 replies
  • 0 likes

Zahlung - Family Premium Account über Mobilfunkanbieter

Ich möchte gerne über meinen Mobilfunkanbieter mein Abo bezahlen. Diese Option ist nicht aufgelistet beim Family Premium Account. Allerdings beim Duo Account schon. Warum? Gibt es eine andere Möglichkeit, bei der ich selber das Geld überweisen kann s...

  • Visitor
  • Ich möchte gerne über meinen Mobilfunkanbieter mein Abo bezahlen. Diese Option ist nicht aufgelistet beim Family Premium Account. Allerdings beim Duo Account schon. Warum? Gibt es eine andere M...
  • Maxim
  • Spotify Star
  • 99 Views
  • 1 replies
  • 0 likes
  • 99 Views
  • 1 replies
  • 0 likes

from premium duo to premium familly, do we lose our playlists ?

if i change from premium duo to premium familly, is each member of the old premium duo will have is playlist in the new premium familly ?

  • Visitor
  • if i change from premium duo to premium familly, is each member of the old premium duo will have is playlist in the new premium familly ?
  • AdamDam
  • Spotify Star
  • 89 Views
  • 1 replies
  • 0 likes
  • 89 Views
  • 1 replies
  • 0 likes

Premium members visibility

Hi, i recently changed my subscription to Family Premium and was wondering if the members I invite (I'm the owner) will be able to see the other members on the plan or not? Thanks,Tala

  • Newbie
  • Hi, i recently changed my subscription to Family Premium and was wondering if the members I invite (I'm the owner) will be able to see the other members on the plan or not?    Thanks, Tala
  • Maxim
  • Spotify Star
  • 296 Views
  • 3 replies
  • 1 likes
  • Premium for Family
  • 296 Views
  • 3 replies
  • 1 likes

Adding a family member with the same address to my plan but not working

We live at the same address but when following invitation, it says that we don't live at the same address. I have checked that my address is correct and the addresses match but still not working

  • Visitor
  • We live at the same address but when following invitation, it says that we don't live at the same address. I have checked that my address is correct and the addresses match but still not working
  • Melissa89
  • Visitor
  • 154 Views
  • 2 replies
  • 0 likes
  • 154 Views
  • 2 replies
  • 0 likes

audio books are locked

they are evn locked on my plan, the plan manager. please arange things so that caroline456 has free audio books.

  • Casual Listener
  • they are evn locked on my plan, the plan manager. please arange things so that caroline456 has free audio books.
  • Maxim
  • Spotify Star
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Family not working

My Question or IssueCurrently living in Taiwan with family, originally lived in Singapore, and lost my old account, my father bought Spotify premium family in Singapore. Tried to add me in Taiwan and to no aval, even after i tried inputting the addre...

  • Casual Listener
  •   My Question or Issue Currently living in Taiwan with family, originally lived in Singapore, and lost my old account, my father bought Spotify premium family in Singapore. Tried to add me i...
  • Ivelina
  • Moderator
  • 172 Views
  • 2 replies
  • 0 likes
  • Premium for Family
  • 172 Views
  • 2 replies
  • 0 likes

Trying to add a member to my family plan but getting “address is to genera”

Hi, I have been trying to add a member to my family plan, but I keep getting an error saying the address is too general, it is the exact same address that I am registered with, I can even select it as an option but then it hits me with that error. I’...

  • Visitor
  • Hi, I have been trying to add a member to my family plan, but I keep getting an error saying the address is too general, it is the exact same address that I am registered with, I can even select it a...
  • Maxim
  • Spotify Star
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

how do i link different spotify profiles to different alexa speakers?

my son has an echo in his room and my daughter has a sonos one with alexa in hers. they both have their own spotify profiles. how do i set it up so that they can both play different music at the same time?

  • Visitor
  • my son has an echo in his room and my daughter has a sonos one with alexa in hers. they both have their own spotify profiles. how do i set it up so that they can both play different music at the same...
  • Anyk17
  • Spotify Star
  • 622 Views
  • 1 replies
  • 0 likes
  • 622 Views
  • 1 replies
  • 0 likes

Cancel my subscription

Please cancel my subscription (snip - moderator Edit)

  • Visitor
  • Please cancel my subscription (snip - moderator Edit)
  • kaworu_bloodpaw
  • Roadie
  • 105 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 105 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify pauses playback after about 3 seconds on all platforms.

Today (27.01.24), Spotify will not play more the 3 seconds of any song. This happens on all of my platforms (Windows App, Web App, Android App, Google Home). I have tried reinstalling the Windows App, deleting caches, and logging out of all Apps seve...

  • Casual Listener
  • Today (27.01.24), Spotify will not play more the 3 seconds of any song. This happens on all of my platforms (Windows App, Web App, Android App, Google Home). I have tried reinstalling the Windows App...
  • OscarDC
  • Moderator
  • 103 Views
  • 2 replies
  • 1 likes
  • 103 Views
  • 2 replies
  • 1 likes

Kids fire tablet login

I want my 9 yr old to be able to use Spotify on their fire tablets, but I can't invite them to join on that device. The app won't let him create an account because he's too young. Any help would be great.

  • Visitor
  • I want my 9 yr old to be able to use Spotify on their fire tablets, but I can't invite them to join on that device. The app won't let him create an account because he's too young. Any help would b...
  • kaworu_bloodpaw
  • Roadie
  • 352 Views
  • 1 replies
  • 0 likes
  • 352 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plan familiar

Mi cuenta tiene desde el 2022 y en estos 3 años solo he estado en 2 planes familiares ya habiando pasado 12 meses y por lo cual ahora que quiero unirme no me deja y quisiera que arreglen eso ya que estaria perdiendo toda la musica que me gusta y mis ...

  • Visitor
  • Mi cuenta tiene desde el 2022 y en estos 3 años solo he estado en 2 planes familiares ya habiando pasado 12 meses y por lo cual ahora que quiero unirme no me deja y quisiera que arreglen eso ya que e...
  • AlejaR
  • Moderator
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Family Members can't join - Same country, same address, same issue over and over

I have been trying to add my mom, who lives with me, for a year now and keep running into the same problem. I have the account, I've tried to add her to a Duo, when that didn't work I upgraded to Family and edited my address at the same time we set h...

  • Regular
  • I have been trying to add my mom, who lives with me, for a year now and keep running into the same problem. I have the account, I've tried to add her to a Duo, when that didn't work I upgraded to Family...
  • Maxim
  • Spotify Star
  • 554 Views
  • 7 replies
  • 0 likes
  • Premium for Family
  • 554 Views
  • 7 replies
  • 0 likes