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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremiumCountry SingaporeDevicemy device - iPhone 8+her device - Samsung galaxy S8+ My Question or Issue My family member just got disconnected from my family bundle recently and when we tried to reconnect her to the bundle, it always show up as a...
Hi. Why doesn’t my premium for family work? It seems it works for my wife and kids but not my own account. My username is Lillarvid-Se or mail lillarvid@gmail.com. The payment has went through. Regards, Marten Arvidsson
hola que tal? hace unos minutos un familiar mio compro el plan familiar y me agrego y yo acepte, pero a la hora de querer iniciar secion en mi spotify celular no me deja, y tampoco me deja escuchar canciones desde mi computadoraGracias
How many days do we have to wait before the invated famuly members recive invitations and can start using their sub-accounts.
Hi, I was wondering whether it is possible for me to switch from a family account to a student account, but keep the family account intact. I am the owner of the account, but want to make use of the spotify + headspace student bundle. What do I need ...
Hola Tengo un plan familiar con mi familia y los habéis echado a todos. Todos vivimos en la misma casa pero veo que eso ustedes no lo veis. ¿Qué hago?
PlanPremium 3 months subscriptionCountry Philippines Device LG G6Operating System Android My Question or IssueMy husband requested me to subscribe his mobile with spotify. He's currently out of the country. How will i do that for him?
PlanFamily Countrycanada I phone 6s My Question or Issuefamily plan doesn’t work it’s exactly the same as premium but only one person can listen at a time and I feel like I am not getting what I am paying for and emails are not received also I have b...
I was charged for premium $9.99 on the 3rd and then I was charged again $14.99 for family premium Why was I charged twice? I have the family premium.
Hello good day. I registered and paid twice for a family premium. The amount has been deducted already twice on my CREDIT accnt. Yet as i log in on my spotify accnt still its on free mode. When does my spotify accnt will be change to family premium s...
I have a Premium for Family account with 4 members (me, spouse, 2x teenage kids). All live in the same house. We were recently traveling on vacation and my two kids were disconnected from the Premium account. I have now reinvited both disconnected me...
PlanTRYING TO BE FAMILYCountry TURKEYDevice(iPhone 7)Operating System(iOS 10) My Question or Issue For 2 months or so I got kicked out and couldn't join the family plan that my wife(!!!) started. Each time I was trying to log into family plan it did ...
Greetings,I'm considering to take a family plan BUT i'm not premium yet, just evaluating the service actually. My question is :I would like to use a family plan with my wife but we are using two different ISP access at home, how does the adress check...
I purchased Premium Family and am the account holder. I have sent an email to my daughter to invite her. When she clicks on it, it takes her to her account but after reading all the threads and trying everything, it stays on the Free Account. I have ...
My Question or Issue So my sister entered the adress from our neighbours and spotify premium family worked for 5 days an now she has been kicked from my family account and isn't able to join back in. Is there something i can do so that she can be add...
PlanFamily PremiumCountry TRMy Question or Issue Our family members can not join the family. Two of us are asked about address detailly, but me as starter the plan did not enter the address, i was only asked about the zip code. So our addresses do no...
PlanFree/PremiumCountry Turkey DeviceIPhone 6 Plus My Question or IssueSpotify Premium Aile hesabı kullanıyordum ama bugün birdenbire hesabım Free görünmeye başladı. Hesaba tekrar tekrar giriş yaptım ama hala üyeliğim Free görünüyor. Hesap sahibi ben...
I have a premium family account and after we have been using for a year, suddunlly all my family members got kicked out of the account. I send them multiple invitations however when they click on the JOIN TO FAMILY button, the sitre asks for home adr...
when I sent an invite to my daughter through the family plan it says her email and password are wrong. We also updated phones and handed down our phones and now my son can’t sign into his and his was set up on his other phone. Not having a phone numb...
PlanFamily PremiumCountryGreece My Question or IssueI have invited my brother 2 consecutive times in our family account. When he verified our address a few days later, he got kicked out, and when I re-invited him, he can't join anymore. I invited him...