Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
PlanFriends and Family PremiumCountryAustraliaDevice(iPhone X)Operating
System(iOS 11.4) My Question or IssueI have paid for Preimum for Family,
and it isn't working. My account still says Preimum, and I am still
having 'Spotify war' with my wife, wh...
Plan Friends and Family Premium Country Australia Device (iPhone X) Operating System (iOS 11.4) My Question or Issue I have paid for Preimum for Family, and it isn't working....
PlanPremiumCountryNetherlandsDevice Operating System My Question or
Issue I would like to have a family subscription to allow my two sons to
listen to their own music on Spotify. However, i am co-parenting, and
they live 50% in my house and 50% in th...
Plan Premium Country Netherlands Device Operating System My Question or Issue I would like to have a family subscription to allow my two sons to listen to their own m...
I was on a family play with my ex and since a hostile break up im
wanting to exit their plan. I DO NOT live with them so this alone is
agains TOS and i dont speak to **bleep** anymore of her family. How do i
leave this as bewing forced to stick to th...
I was on a family play with my ex and since a hostile break up im wanting to exit their plan. I DO NOT live with them so this alone is agains TOS and i dont speak to **bleep** anymore of her family....
Hey Spotify Team, apparently someone hacked into my account and
activated Premium Family. I got the e-mail on april 18, but I dismissed
it as an ad. Only a couple of days later, i logged into Spotify and
someone else was playing Songs, while i was lo...
Hey Spotify Team, apparently someone hacked into my account and activated Premium Family. I got the e-mail on april 18, but I dismissed it as an ad. Only a couple of days later, i logged i...
PlanPremiumCountry BelgiumDevice Operating System(iOS 10, Android Oreo,
Windows 10,etc.) My Question or IssueI invited 3 family members living
at the same address. All 3 of them accepted the invitation but the
Premium Family Plan doesn't work. I trye...
Plan Premium Country Belgium Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I invited 3 family members living at the s...
I'm the owner of a family plan and i've invited 5 family members. 2 of
them can log in and access Premium features, but the other 3 can't.
They've tried using incognito, different browsers, and different
devices, but nothing is working.
I'm the owner of a family plan and i've invited 5 family members. 2 of them can log in and access Premium features, but the other 3 can't. They've tried using incognito, different browsers, and d...
Prezados, existe alguma promoção vigente para estimular a migração do
plano Gratis para o Familiar? Só achei promoções para migração para o
plano premium individual.
Prezados, existe alguma promoção vigente para estimular a migração do plano Gratis para o Familiar? Só achei promoções para migração para o plano premium individual.
My Question or IssueNão consigo entrar no plano familar com minha
familia, moramos todos juntos e as 2 contas foram descadastradas
alegando que moramos em lugares diferentes. Tentamos reenviar o convite
várias vezes, mas o erro "Você não pode entrar ...
My Question or Issue Não consigo entrar no plano familar com minha familia, moramos todos juntos e as 2 contas foram descadastradas alegando que moramos em lugares diferentes. Tentam...
PlanPremiumCountry BrazilDeviceSamsung Galaxy Note 8Operating
SystemAndroid 8.0.0 My Question or Issue I'm trying to make payment by
credit card. But I have tried other cards and it has the same error. I
called the card administrator and they said th...
Plan Premium Country Brazil Device Samsung Galaxy Note 8 Operating System Android 8.0.0 My Question or Issue I'm trying to make payment by credit card. But I ha...
PlanPremiumCountry UkDevice(iPhone 7Operating Systemios 11 My Question
or Issue Hi, my family membership has been shared with multiple non
registered users by one of the registered users. How can I tell how many
people? Or who? Like on Netflix you ca...
Plan Premium Country Uk Device (iPhone 7 Operating System ios 11 My Question or Issue Hi, my family membership has been shared with multiple non registered u...
PlanFree/familyCountryNetherlands DeviceiPhone 6, Samsung Galaxy
6Operating SystemiOS 10, Android Windows 10 My Question or IssueI have
stopped my permium subscription via KPN Netherlands, they have already
confrom that i have from today a FREE accou...
Plan Free/family Country Netherlands Device iPhone 6, Samsung Galaxy 6 Operating System iOS 10, Android Windows 10 My Question or Issue I have stopped my permium s...
PlanFamily premiumCountryCzech Republic My Question or Issue Hello, I
tried to add my wife to family plan, but the invite never came (the
address is right) eventhough I sent it several times, any help?
Plan Family premium Country Czech Republic My Question or Issue Hello, I tried to add my wife to family plan, but the invite never came (the address is right) eventhough I sent i...
PlanPremiumCountry USADevice(Samsung TAB A)Operating SystemAndroid Oreo
My Question or Issue Trying to add my daughter to my family plan but
once we get to confirmation page where you add name and address the
submit button stays grayed out. The email...
Plan Premium Country USA Device (Samsung TAB A) Operating System Android Oreo My Question or Issue Trying to add my daughter to my family plan but once we get to c...
Me acabo de mudar a Perú por un año, vivia antes en Colombia, por lo
tanto, al querer cambiar de residencia sigo los pasos pero no me aprece
esta opcion: Haz clic en "…" para más opciones.Al entrar en suscripcion
y dar click en actualizar solo aparec...
Me acabo de mudar a Perú por un año, vivia antes en Colombia, por lo tanto, al querer cambiar de residencia sigo los pasos pero no me aprece esta opcion: Haz clic en "…" para más opciones. Al entrar...
PlanFree/PremiumCountry LithuaniaDeviceiPhone 7Operating SystemiOS 11 My
Question or Issue Hello. I was trying to buy spotify premium for 0.99€.
I got a discount, but didnt’t got premium, because I tried premium
before. Later I was trying to use stud...
Plan Free/Premium Country Lithuania Device iPhone 7 Operating System iOS 11 My Question or Issue Hello. I was trying to buy spotify premium for 0.99€. I got a discount, b...
I would like to create a account for use with Sonos, so I don't get kick
out of Spotify, if anyone is playing Sonos at home, but can I create a
account with the same e-mail address which I'm using for my "private"
spotify account without mixing up th...
I would like to create a account for use with Sonos, so I don't get kick out of Spotify, if anyone is playing Sonos at home, but can I create a account with the same e-mail address which I'm using fo...
only mastercard and visa.no paypalno other choicewhat can i
do?PlanPremiumCountry argentinaDevice, Samsung j7,Operating
SystemWindows 7etc.) My Question or Issue
only mastercard and visa. no paypal no other choice what can i do? Plan Premium Country argentina Device , Samsung j7, Operating System Windows 7etc.) My Question or Issue ...
CANCELARON A 3 DE LOS 5 MIEMBROS DE MI CUENTA FAMILIAR PREMIUM, QUE
VIVEN EN MI DOMICILIO (YA QUE DICE QUE NO SE HA PODIDO VERIFICAR). A
PESAR DE ENVIAR NUEVAMENTE LA INVITACION E INTENTAR OTROS PROCEDIMIENTOS
DESCRITOS EN ESTA PAGINA, ES IMPOSIBLE Q...
CANCELARON A 3 DE LOS 5 MIEMBROS DE MI CUENTA FAMILIAR PREMIUM, QUE VIVEN EN MI DOMICILIO (YA QUE DICE QUE NO SE HA PODIDO VERIFICAR). A PESAR DE ENVIAR NUEVAMENTE LA INVITACION E INTENT...
ho sottoscritto un abbonamento Premium Family ed ho mandato l'invito a
mia figlia che ha creato sul suo dispositivo il suo account.quando
ascolto la musica ricevo il messaggio che l'altro sta acoltando. e'
normale?
ho sottoscritto un abbonamento Premium Family ed ho mandato l'invito a mia figlia che ha creato sul suo dispositivo il suo account. quando ascolto la musica ricevo il messaggio che l'altro sta a...