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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

Casual Listener

JillianWilkie

Regular

179285 Views

32 replies

9 likes

  • 179285 Views
  • 32 replies
  • 9 likes

Superuser Contribution Friends and Family Premium has not activated properly

PlanFriends and Family PremiumCountryAustraliaDevice(iPhone X)Operating System(iOS 11.4) My Question or IssueI have paid for Preimum for Family, and it isn't working. My account still says Preimum, and I am still having 'Spotify war' with my wife, wh...

Newbie

  Plan Friends and Family Premium Country Australia Device (iPhone X) Operating System (iOS 11.4)   My Question or Issue I have paid for Preimum for Family, and it isn't working....

Julian

Moderator

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Subscription for co-parenting

PlanPremiumCountryNetherlandsDevice Operating System My Question or Issue I would like to have a family subscription to allow my two sons to listen to their own music on Spotify. However, i am co-parenting, and they live 50% in my house and 50% in th...

Newbie

Plan Premium Country Netherlands Device   Operating System   My Question or Issue   I would like to have a family subscription to allow my two sons to listen to their own m...

Julian

Moderator

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Spotify Family

I was on a family play with my ex and since a hostile break up im wanting to exit their plan. I DO NOT live with them so this alone is agains TOS and i dont speak to **bleep** anymore of her family. How do i leave this as bewing forced to stick to th...

Newbie

I was on a family play with my ex and since a hostile break up im wanting to exit their plan. I DO NOT live with them so this alone is agains TOS and i dont speak to **bleep** anymore of her family....

Maxim

Spotify Star

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Student discount gone after account hacking

Hey Spotify Team, apparently someone hacked into my account and activated Premium Family. I got the e-mail on april 18, but I dismissed it as an ad. Only a couple of days later, i logged into Spotify and someone else was playing Songs, while i was lo...

Newbie

Hey Spotify Team,   apparently someone hacked into my account and activated Premium Family. I got the e-mail on april 18, but I dismissed it as an ad. Only a couple of days later, i logged i...

hakdaddy74

Newbie

979 Views

2 replies

1 likes

Student
  • 979 Views
  • 2 replies
  • 1 likes

Superuser Contribution Premium Family

PlanPremiumCountry BelgiumDevice Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI invited 3 family members living at the same address. All 3 of them accepted the invitation but the Premium Family Plan doesn't work. I trye...

Newbie

  Plan Premium Country  Belgium Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I invited 3 family members living at the s...

Alfredo

Roadie

502 Views

1 replies

2 likes

  • 502 Views
  • 1 replies
  • 2 likes

Superuser Contribution Can't join family plan

I'm the owner of a family plan and i've invited 5 family members. 2 of them can log in and access Premium features, but the other 3 can't. They've tried using incognito, different browsers, and different devices, but nothing is working.

Casual Listener

I'm the owner of a family plan and i've invited 5 family members. 2 of them can log in and access Premium features, but the other 3 can't. They've tried using incognito, different browsers, and d...

Alfredo

Roadie

37306 Views

7 replies

3 likes

  • 37306 Views
  • 7 replies
  • 3 likes

Migração do Plano Grátis para o Familiar

Prezados, existe alguma promoção vigente para estimular a migração do plano Gratis para o Familiar? Só achei promoções para migração para o plano premium individual.

Newbie

Prezados, existe alguma promoção vigente para estimular a migração do plano Gratis para o Familiar? Só achei promoções para migração para o plano premium individual.

Bittencourt

Spotify Star

411 Views

1 replies

1 likes

  • 411 Views
  • 1 replies
  • 1 likes

Erro no plano familar! PERSISTE!

My Question or IssueNão consigo entrar no plano familar com minha familia, moramos todos juntos e as 2 contas foram descadastradas alegando que moramos em lugares diferentes. Tentamos reenviar o convite várias vezes, mas o erro "Você não pode entrar ...

Casual Listener

    My Question or Issue Não consigo entrar no plano familar com minha familia, moramos todos juntos e as 2 contas foram descadastradas alegando que moramos em lugares diferentes. Tentam...

Bittencourt

Spotify Star

458 Views

1 replies

0 likes

Other
  • 458 Views
  • 1 replies
  • 0 likes

Solved!! Payment Attempt doesn't work

PlanPremiumCountry BrazilDeviceSamsung Galaxy Note 8Operating SystemAndroid 8.0.0 My Question or Issue I'm trying to make payment by credit card. But I have tried other cards and it has the same error. I called the card administrator and they said th...

Regular

  Plan Premium Country  Brazil Device Samsung Galaxy Note 8 Operating System Android 8.0.0   My Question or Issue   I'm trying to make payment by credit card. But I ha...

Bittencourt

Spotify Star

1132 Views

12 replies

0 likes

  • 1132 Views
  • 12 replies
  • 0 likes

People using family premium membership

PlanPremiumCountry UkDevice(iPhone 7Operating Systemios 11 My Question or Issue Hi, my family membership has been shared with multiple non registered users by one of the registered users. How can I tell how many people? Or who? Like on Netflix you ca...

Casual Listener

Plan Premium Country  Uk Device (iPhone 7 Operating System ios 11   My Question or Issue  Hi,   my family membership has been shared with multiple non registered u...

Bittencourt

Spotify Star

557 Views

3 replies

0 likes

  • 557 Views
  • 3 replies
  • 0 likes

premuim to family

PlanFree/familyCountryNetherlands DeviceiPhone 6, Samsung Galaxy 6Operating SystemiOS 10, Android Windows 10 My Question or IssueI have stopped my permium subscription via KPN Netherlands, they have already confrom that i have from today a FREE accou...

Newbie

Plan Free/family Country Netherlands  Device iPhone 6, Samsung Galaxy 6 Operating System iOS 10, Android  Windows 10   My Question or Issue I have stopped my permium s...

Maxim

Spotify Star

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Premium family not working

PlanFamily premiumCountryCzech Republic My Question or Issue Hello, I tried to add my wife to family plan, but the invite never came (the address is right) eventhough I sent it several times, any help?

Newbie

Plan Family premium Country Czech Republic   My Question or Issue  Hello, I tried to add my wife to family plan, but the invite never came (the address is right) eventhough I sent i...

Luke

Spotify Star

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution Jag blir galen!!!!

PlanPremium for familyCountrySweden DeviceDifferentOperating Systemdifferent My Question or Issue Jag har

Casual Listener

Plan Premium for family Country Sweden  Device Different Operating System different   My Question or Issue  Jag har 

jb-d0xj_4tdt

Casual Listener

426 Views

2 replies

0 likes

  • 426 Views
  • 2 replies
  • 0 likes

Superuser Contribution adding a family member

PlanPremiumCountry USADevice(Samsung TAB A)Operating SystemAndroid Oreo My Question or Issue Trying to add my daughter to my family plan but once we get to confirmation page where you add name and address the submit button stays grayed out. The email...

Newbie

Plan Premium Country  USA Device (Samsung TAB A) Operating System Android Oreo   My Question or Issue  Trying to add my daughter to my family plan but once we get to c...

Alfredo

Roadie

761 Views

1 replies

0 likes

  • 761 Views
  • 1 replies
  • 0 likes

Solved!! No puedo cambiar el pais de residencia

Me acabo de mudar a Perú por un año, vivia antes en Colombia, por lo tanto, al querer cambiar de residencia sigo los pasos pero no me aprece esta opcion: Haz clic en "…" para más opciones.Al entrar en suscripcion y dar click en actualizar solo aparec...

Regular

Me acabo de mudar a Perú por un año, vivia antes en Colombia, por lo tanto, al querer cambiar de residencia sigo los pasos pero no me aprece esta opcion: Haz clic en "…" para más opciones. Al entrar...

ltiz_6-t2ejsr

Newbie

23074 Views

26 replies

1 likes

  • 23074 Views
  • 26 replies
  • 1 likes

Money

PlanFree/PremiumCountry LithuaniaDeviceiPhone 7Operating SystemiOS 11 My Question or Issue Hello. I was trying to buy spotify premium for 0.99€. I got a discount, but didnt’t got premium, because I tried premium before. Later I was trying to use stud...

Newbie

Plan Free/Premium Country  Lithuania Device iPhone 7 Operating System iOS 11   My Question or Issue  Hello. I was trying to buy spotify premium for 0.99€. I got a discount, b...

Maxim

Spotify Star

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

"Family" account for Sonos

I would like to create a account for use with Sonos, so I don't get kick out of Spotify, if anyone is playing Sonos at home, but can I create a account with the same e-mail address which I'm using for my "private" spotify account without mixing up th...

Newbie

I would like to create a account for use with Sonos, so I don't get kick out of Spotify, if anyone is playing Sonos at home, but can I create a account with the same e-mail address which I'm using fo...

ylberrrr

Regular

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Superuser Contribution few(or 2)payment methods in argentina

only mastercard and visa.no paypalno other choicewhat can i do?PlanPremiumCountry argentinaDevice, Samsung j7,Operating SystemWindows 7etc.) My Question or Issue

Newbie

only mastercard and visa. no paypal no other choice what can i do? Plan Premium Country  argentina Device , Samsung j7, Operating System Windows 7etc.)   My Question or Issue ...

SergioDavid

Roadie

779 Views

1 replies

0 likes

  • 779 Views
  • 1 replies
  • 0 likes

Superuser Contribution PLAN FAMILIAR CANCELADO

CANCELARON A 3 DE LOS 5 MIEMBROS DE MI CUENTA FAMILIAR PREMIUM, QUE VIVEN EN MI DOMICILIO (YA QUE DICE QUE NO SE HA PODIDO VERIFICAR). A PESAR DE ENVIAR NUEVAMENTE LA INVITACION E INTENTAR OTROS PROCEDIMIENTOS DESCRITOS EN ESTA PAGINA, ES IMPOSIBLE Q...

Newbie

  CANCELARON A 3 DE LOS 5 MIEMBROS DE MI CUENTA FAMILIAR PREMIUM, QUE VIVEN EN MI DOMICILIO (YA QUE DICE QUE NO SE HA PODIDO VERIFICAR). A PESAR DE ENVIAR NUEVAMENTE LA INVITACION E INTENT...

SergioDavid

Roadie

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Superuser Contribution premium family

ho sottoscritto un abbonamento Premium Family ed ho mandato l'invito a mia figlia che ha creato sul suo dispositivo il suo account.quando ascolto la musica ricevo il messaggio che l'altro sta acoltando. e' normale?

Newbie

ho sottoscritto un abbonamento Premium Family ed ho mandato l'invito a mia figlia che ha creato sul suo dispositivo il suo account. quando ascolto la musica ricevo il messaggio che l'altro sta a...

SergioDavid

Roadie

254 Views

1 replies

0 likes

  • 254 Views
  • 1 replies
  • 0 likes