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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 119981 Views
  • 32 replies
  • 8 likes
  • 119981 Views
  • 32 replies
  • 8 likes

Keeping playlist in family plan

I want to switch to Premium for Family, but my husband and I both have our music on one account right now. If I switch would one of us have to build our playlist from scratch or could we both keep all our current playlists?

  • Newbie
  • I want to switch to Premium for Family, but my husband and I both have our music on one account right now. If I switch would one of us have to build our playlist from scratch or could we both keep a...
  • LeoRager
  • Community Legend
  • 852 Views
  • 1 replies
  • 0 likes
  • 852 Views
  • 1 replies
  • 0 likes

Mon compte à été débité mais aucun n'abonnement de spotify premium ne s'affiche !

Bonjour je viens de payer l'abonnement premium étidiant et je ne suis pourtant pas passé Premium et on m'a quand même débité 4,99 euros ! Comment faire ? Je viens de me faire voler, c'est lamentable.

  • Newbie
  • Bonjour je viens de payer l'abonnement premium étidiant et je ne suis pourtant pas passé Premium et on m'a quand même débité 4,99 euros ! Comment faire ? Je viens de me faire voler, c'est lamentable.
  • grenadineu
  • Newbie
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes

Blijven afspeellijsten behouden als ik van Premium naar Family ga?

Hallo, Ik heb spotify premium via KPN. Ik wil graag Spotify Family. als ik mijn abonnement via KPN stop, blijven mijn afspeellijsten dan behouden? en zo ja? Welke stappen moet ik precies ondernemen?

  • Newbie
  • Hallo,    Ik heb spotify premium via KPN. Ik wil graag Spotify Family. als ik mijn abonnement via KPN stop, blijven mijn afspeellijsten dan behouden?  en zo ja? Welke stappen moet i...
  • 360 Views
  • 0 replies
  • 0 likes
  • 360 Views
  • 0 replies
  • 0 likes

Loskoppelen van Family account

Hallo, Ik wil graag mijn account loskoppelen van een Family groep. Ik heb geen contact meer met de beheerder van de Family groep. Kunnen jullie me daar bij helpen?

  • Newbie
  • Hallo,    Ik wil graag mijn account loskoppelen van een Family groep. Ik heb geen contact meer met de beheerder van de Family groep. Kunnen jullie me daar bij helpen?  
  • 278 Views
  • 0 replies
  • 0 likes
  • 278 Views
  • 0 replies
  • 0 likes

Family subscription - help

My dad has set up a family account on Spotify and he is sending me invites to join but I am receiving none of the emails! I thought the issue was that I had a premium account, so I cancelled that last month and I am now on a free plan, but still I ca...

  • Newbie
  • My dad has set up a family account on Spotify and he is sending me invites to join but I am receiving none of the emails! I thought the issue was that I had a premium account, so I cancelled that l...
  • 154 Views
  • 0 replies
  • 0 likes
  • 154 Views
  • 0 replies
  • 0 likes

New family member is logged in another family member's account

Hi, I am an admin of a Premium Family. At start it was 3 members. Now when I invited a new member(my husband), after submitting the invitation he is getting logged into my daughter's account. Family subsctiprion does not recognize him as active membe...

  • Newbie
  • Hi, I am an admin of a Premium Family. At start it was 3 members. Now when I invited a new member(my husband), after submitting the invitation he is getting logged into my daughter's account. Family...
  • 260 Views
  • 0 replies
  • 0 likes
  • 260 Views
  • 0 replies
  • 0 likes

Superuser Contribution Adding a family member

Every time i go to my Premium for Family tab it takes me directly to the subscription tab....how else can I add a family member? Thx

  • Newbie
  • Every time i go to my Premium for Family tab it takes me directly to the subscription tab....how else can I add a family member?   Thx  
  • SergioDavid
  • Roadie
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is Spotify stoping my family subscription?

I’ve been a Spotify premium user for over 5 years now, I never had any problems. but for some reason Spotify decided to stop my family subscription. I have already paid for this month but my subscription is already gone. What can i do??

  • Casual Listener
  • I’ve been a Spotify  premium user for over 5 years now, I never had any problems. but for some  reason Spotify  decided to  stop my family subscription.  I have a...
  • SergioDavid
  • Roadie
  • 535 Views
  • 1 replies
  • 0 likes
  • 535 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hello, i have suscribed to a Premium FAmily PLan months ago but my husband can't suscribe.

When i send my husband the invitation and he tries to suscribe, it appears to him an error message wich says he has the wrong adress. The problem is that when i registered i didn't put any adress or cannot see it in my suscriptioninformation availabl...

  • Newbie
  • When i send my husband the invitation and he tries to suscribe, it appears to him an error message wich says he has the wrong adress. The problem is that when i registered i didn't put any adress or ...
  • SergioDavid
  • Roadie
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family spotify having problems

I entered my family's spotify premium for one month, but the verification email was sent to **bleep** and i didn't verify my account, so i was kicked out of the plan.Now I am not being able to verify my account and enter the family plan. What can i d...

  • Newbie
  • I entered my family's spotify premium for one month, but the verification email was sent to **bleep** and i didn't verify my account, so i was kicked out of the plan.Now I am not being a...
  • SergioDavid
  • Roadie
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

number of devices allowed per family member on premium family plan

I currently have a premium plan where I have three devices on my account. I'm considering upgrading to a family plan so my family can use Spotify. How many devices are allowed per family member under the premium family plan?

  • Newbie
  • I currently have a premium plan where I have three devices on my account.  I'm considering upgrading to a family plan so my family can use Spotify.  How many devices are allowed per family...
  • AtlantaG
  • Music Fan
  • 438 Views
  • 2 replies
  • 0 likes
  • number of devices allowed
  • 438 Views
  • 2 replies
  • 0 likes

No aceptan mi plan familiar

Estimados, mi enamorado me esta invitando a su plan familiar y no me es posible unirme

  • Newbie
  • Estimados, mi enamorado me esta invitando a su plan familiar y no me es posible unirme
  • AtlantaG
  • Music Fan
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Premium for family Physical Address

How do I find out what I used as my physical address on my family plan I just started? I can't seem to add others to the plan, and I need to double check what I typed as my address.

  • Casual Listener
  • How do I find out what I used as my physical address on my family plan I just started? I can't seem to add others to the plan, and I need to double check what I typed as my address. 
  • AtlantaG
  • Music Fan
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution Aile için premium adres sorunu

Aile için premium davetiyesi sonunda istenilen adrese bilgilerimi yazıyorum ama yanlış adres diyerek kabul etmiyor. Adres değişikliği yapılmadığını biliyorum, direkt olarak girdiğim adresi görme şansım yok mu, çünkü hatırlayamıyorum tam olarak ne gir...

  • Newbie
  • Aile için premium davetiyesi sonunda istenilen adrese bilgilerimi yazıyorum ama yanlış adres diyerek kabul etmiyor. Adres değişikliği yapılmadığını biliyorum, direkt olarak girdiğim adresi görme şans...
  • gkhnglmz
  • Newbie
  • 16793 Views
  • 6 replies
  • 9 likes
  • 16793 Views
  • 6 replies
  • 9 likes

HELP!! before I cancel

I have paid for the premium version for two months. I continue to only get “free”. My account states free. I have the premium family plan. My kids can listen as premium but when I sign in it says FREE again. I have logged out. I have reinstalled the ...

  • Newbie
  • I have paid for the premium version for two months. I continue to only get “free”. My account states free. I have the premium family plan. My kids can listen as premium but when I sign in it says F...
  • AtlantaG
  • Music Fan
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Family can't verify account

Hello all!!I started a family plan, but when I sent the invites, they are unable to verify the address, I try to see which address in on my account and I am unable to see any, I created my account through Facebook, those that have anything to do with...

  • Casual Listener
  • Hello all!! I started a family plan, but when I sent the invites, they are unable to verify the address, I try to see which address in on my account and I am unable to see any, I created my a...
  • phan_times
  • Community Legend
  • 574 Views
  • 3 replies
  • 0 likes
  • 574 Views
  • 3 replies
  • 0 likes

Plano premiun para plano familiar

Ola comunidade, Hoje eu possuo o plano premiun individual e gostaria de estar migrando para o plano familiar, como proceder? Obrigado

  • Newbie
  • Ola comunidade,   Hoje eu possuo o plano premiun individual e gostaria de estar migrando para o plano familiar, como proceder?   Obrigado
  • Bittencourt
  • Spotify Star
  • 241 Views
  • 1 replies
  • 0 likes
  • Other
  • 241 Views
  • 1 replies
  • 0 likes

Problema com importacao

Boa tarde! Eu tenho o plano premium do spotify mas tem algo errado. Eu gostaria de importar algumas das minhas musicas do celular para o spotify, e eu n tenho a opcao, porem as outras pessoas que divido possuem. Eu ja segui os passos que voces deixar...

  • Regular
  • Boa tarde! Eu tenho o plano premium do spotify mas tem algo errado. Eu gostaria de importar algumas das minhas musicas do celular para o spotify, e eu n tenho a opcao, porem as outras pesso...
  • Bittencourt
  • Spotify Star
  • 1138 Views
  • 8 replies
  • 1 likes
  • 1138 Views
  • 8 replies
  • 1 likes

Family account invitation problems...

We have a Familiar Premium in our home, but my husband had problems with your Invitation to Familiar Member. We already disconected all devices and the Facebook, and the your Spotify Free still get out. Also, the Spotify Web and App both show us the ...

  • Newbie
  • We have a Familiar Premium in our home, but my husband had problems with your Invitation to Familiar Member.  We already disconected all devices and the Facebook, and the your Spotify Free stil...
  • phan_times
  • Community Legend
  • 344 Views
  • 1 replies
  • 0 likes
  • Family premium account
  • 344 Views
  • 1 replies
  • 0 likes