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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 127300 Views
  • 32 replies
  • 8 likes
  • 127300 Views
  • 32 replies
  • 8 likes

Superuser Contribution Problemas con Plan Familiar Premium

Contrate un plan Familiar y durante el primer mes mis familiares pudieron usar el servicio sin problemas, despues de ese tiempo se les excluyo del servicio y ahora no pueden unirse de nuevo. Cabe mencionar que se esta cumpliendo con la clausula de vi...

  • Newbie
  • Contrate un plan Familiar y durante el primer mes mis familiares pudieron usar el servicio sin problemas, despues de ese tiempo se les excluyo del servicio y ahora no pueden unirse de nuevo. Cabe men...
  • MonicaM_Bogota
  • Roadie
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Superuser Contribution Kicked out as Family Member

My husband (yes same adress as mine) put me (and our three children) in the family-premium acount nearly two years ago. Today I received a mail from spotify that my adress could not be confirmed. Which must be a joke cause we haven't moved since 2005...

  • Casual Listener
  • My husband (yes same adress as mine) put me (and our three children) in the family-premium acount nearly two years ago. Today I received a mail from spotify that my adress could not be confirmed. W...
  • MonicaM_Bogota
  • Roadie
  • 327 Views
  • 1 replies
  • 0 likes
  • Premium
  • 327 Views
  • 1 replies
  • 0 likes

To change direction for account Spotify

Hi, I can´t add user, I put the direction correct and it can´t. I want to change the direction and I don´t know how. Someone help me?

  • Visitor
  • Hi, I can´t add user, I put the direction correct and it can´t. I want to change the direction and I don´t know how.  Someone help me?
  • CamiloBarco
  • Newbie
  • 873 Views
  • 2 replies
  • 0 likes
  • Change direction
  • 873 Views
  • 2 replies
  • 0 likes

Solved!! Plano Familia Nao Esta Funcionando

Boa tarde, meus pais assinaram o plano familia ha alguns meses, me incluindo na conta Premium. Entretanto, o plano funcionou por pouco tempo para mim, nao sendo considerada premium mais, enquanto meu pai, minha mae e meu irmao nao tem problemas para ...

  • Newbie
  • Boa tarde, meus pais assinaram o plano familia ha alguns meses, me incluindo na conta Premium. Entretanto, o plano funcionou por pouco tempo para mim, nao sendo considerada premium mais, enquanto meu...
  • Bittencourt
  • Spotify Star
  • 457 Views
  • 1 replies
  • 0 likes
  • 457 Views
  • 1 replies
  • 0 likes

enable to sent a email. invitation to premium family

I have created a premium family account but if I want to invite my husband the email it does not arrive.

  • Casual Listener
  • I have created a premium family account but if I want to invite my husband the email it does not arrive.  
  • 254 Views
  • 0 replies
  • 0 likes
  • Family Invite Email
  • 254 Views
  • 0 replies
  • 0 likes

Boa tarde ;)

Entao. Eu queria muito saber se voces tem a opcao de debito automatico no plano familia poir nao temho cartao de credito e nao quero ter que renovar todo mes. Aguardo respostas..

  • Newbie
  • Entao. Eu queria muito saber se voces tem a opcao de debito automatico no plano familia poir nao temho cartao de credito e nao quero ter que renovar todo mes. Aguardo respostas.. 
  • Bittencourt
  • Spotify Star
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

Premium Family plan - members not acceptable

I sent an invite for my wife and son, but both receive a msg with "You can not enter this Family Premium Plan'. My wife and my son live with me in the same adress. I canceled the invite, sent other again, but the same msg back. what I need do to incl...

  • Newbie
  • I sent an invite for my wife and son, but both receive a msg with "You can not enter this Family Premium Plan'. My wife and my son live with me in the same adress. I canceled the invite, sent other a...
  • LeoRager
  • Community Legend
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

How does changing to family work if all family members already have Spotify accounts?

Hello! My wife and I both have Spotify but I am the only one with a Premium account. She just uses the free one. I found out about the family plan today and am interested in changing to it since it is marginally more in cost but would save us a lot o...

  • Newbie
  • Hello! My wife and I both have Spotify but I am the only one with a Premium account. She just uses the free one. I found out about the family plan today and am interested in changing to it since it i...
  • amirism
  • Roadie
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Spotify me advierte que quitaran a una persona que yo agregue al plan familiar

Esta persona vive en mi casa, yo la agregue. Adjunto en este post hay una captua del correo, revisar este "centro de ayuda" que menciona el correo no sirvio para absolutamente nada, como lo resuelvo?

  • Casual Listener
  • Esta persona vive en mi casa, yo la agregue. Adjunto en este post hay una captua del correo, revisar este "centro de ayuda" que menciona el correo no sirvio para absolutamente nada, como lo resu...
  • 390 Views
  • 0 replies
  • 0 likes
  • Family Invites
  • 390 Views
  • 0 replies
  • 0 likes

premium not working

we have a premium family plan but everyone suddenly got kicked out of premium. now we cant get back in, what do we do?

  • Newbie
  • we have a premium family plan but everyone suddenly got kicked out of premium. now we cant get back in, what do we do?
  • 245 Views
  • 0 replies
  • 0 likes
  • 245 Views
  • 0 replies
  • 0 likes

premium family

I have a premium family account but I didn’t saw the email in which was written that I had to confirm my account and also my position in 7 days . Now the account is changed and I’m in the free version but want back my family one . What can I do to ha...

  • Newbie
  • I have a premium family account but I didn’t saw the email in which was written that I had to confirm my account and also my position in 7 days . Now the account is changed and I’m in the free v...
  • Maxim
  • Spotify Star
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem accepting invite for family premium

When I click on Accept Invitation button in the email it opens my account page and credit card payment screen. No option to enter the code or other info. Have tried on 2 devices, same result. Thanks for any help

  • Casual Listener
  • When I click on Accept Invitation button in the email it opens my account page and credit card payment screen. No option to enter the code or other info. Have tried on 2 devices, same result. Thanks ...
  • Jack
  • Roadie
  • 332 Views
  • 3 replies
  • 0 likes
  • 332 Views
  • 3 replies
  • 0 likes

Unable to subscribe for Family Premium - Paymaya

The Virtual Card allows us to utilize our mobile phone for online purchases incase we cannot avail a real card. I am seems to be having a problem in subscribing. The charge is 194Php my balance is at 255Php and I still recieve an insufficient funds m...

  • Newbie
  • The Virtual Card allows us to utilize our mobile phone for online purchases incase we cannot avail a real card. I am seems to be having a problem in subscribing.  The charge is 194Php my balanc...
  • 368 Views
  • 0 replies
  • 1 likes
  • 368 Views
  • 0 replies
  • 1 likes

Family subscription problem

Hello,I added all my friends from my house. When i add last one after one week was his sub removed. Probably put into adrress field bad adrress. And now i can't add him. In him account is text about Family subs adding fail in red box. Under this box ...

  • Newbie
  • ...ccount is text about Family subs adding fail in red box.   Under this box is normally: Congratz, you will add to family account soon.   Now I don't know what I can do. 
  • 192 Views
  • 0 replies
  • 0 likes
  • 192 Views
  • 0 replies
  • 0 likes

Family premium problem

everything has been working fine. then all my family members have had their premium membership revoked i've sent them invites but they cannot seem to activate. has the address got to be word for word / character for character correct? how do i check ...

  • Newbie
  • everything has been working fine.    then all my family members have had their premium membership revoked   i've sent them invites but they cannot seem to activate. has the a...
  • chris996
  • Newbie
  • 578 Views
  • 2 replies
  • 0 likes
  • 578 Views
  • 2 replies
  • 0 likes

HELP MY MONEYS ARE DISAPPEARS

I proceed ti a payment than i Blocked it, They took mi money and i dont know how ti get a repayment

  • Newbie
  • I proceed ti a payment than i Blocked it, They took mi money and i dont know how ti get a repayment 
  • LeoRager
  • Community Legend
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

I upgraded my account into premium family

And invited my friend but after a week he cant access his account. Then i cant invite him again, i only got 2 family members in my account. What to do?

  • Newbie
  • And invited my friend but after a week he cant access his account. Then i cant invite him again, i only got 2 family members in my account. What to do?
  • 173 Views
  • 0 replies
  • 0 likes
  • 173 Views
  • 0 replies
  • 0 likes

Convert annual subscription to family plan

I paid $99/year for the annual spotify plan. I want to add my husband to the plan so we want to convert it to Family. I can only discern that it will be $14.99 additional a month? How will I be billed if I switch to Family? I thought it was an additi...

  • Newbie
  • I paid $99/year for the annual spotify plan.  I want to add my husband to the plan so we want to convert it to Family.  I can only discern that it will be $14.99 additional a month?  H...
  • Noah
  • Spotify Star
  • 1005 Views
  • 1 replies
  • 0 likes
  • 1005 Views
  • 1 replies
  • 0 likes

Solved!! I don't receive the email with invite for Spotify Family

I want to join my family's Spotify Premium Family account. I've sent the invite to my mail multiple times - but it never arrives. Is there another way I can join the account?

  • Newbie
  • I want to join my family's Spotify Premium Family account. I've sent the invite to my mail multiple times - but it never arrives. Is there another way I can join the account?
  • nleilich
  • Newbie
  • 7833 Views
  • 42 replies
  • 10 likes
  • 7833 Views
  • 42 replies
  • 10 likes

Family plan with facebook

I just set up a premium family plan but can't invite a user signed in with facebook. The chat guy from Spotify said I could still invite that user... can't figure it out.

  • Newbie
  • I just set up a premium family plan but can't invite a user signed in with facebook. The chat guy from Spotify said I could still invite that user... can't figure it out.
  • Maxim
  • Spotify Star
  • 310 Views
  • 1 replies
  • 0 likes
  • Other
  • 310 Views
  • 1 replies
  • 0 likes