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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
everything has been working fine. then all my family members have had their premium membership revoked i've sent them invites but they cannot seem to activate. has the address got to be word for word / character for character correct? how do i check ...
I proceed ti a payment than i Blocked it, They took mi money and i dont know how ti get a repayment
And invited my friend but after a week he cant access his account. Then i cant invite him again, i only got 2 family members in my account. What to do?
I paid $99/year for the annual spotify plan. I want to add my husband to the plan so we want to convert it to Family. I can only discern that it will be $14.99 additional a month? How will I be billed if I switch to Family? I thought it was an additi...
I want to join my family's Spotify Premium Family account. I've sent the invite to my mail multiple times - but it never arrives. Is there another way I can join the account?
I just set up a premium family plan but can't invite a user signed in with facebook. The chat guy from Spotify said I could still invite that user... can't figure it out.
I paid the one year membership but my account was family account so i thought it was for family but it wasnt.So now i want to use family membership is there any chance to cancel it
Hello, i have read the Spotify FAQ’s, I have looked through this blog’s questions and answers as well trying to find my particular situation, I have tried some of other people’s posts suggestions, and still haven’t been able to solve my problem. I wa...
Comprei o plano familiar para minha familia poder aproveitar o spotify ao maximo, porem, o spotify nao conseguiu confirmar que moramos na mesma residencia e em seguida retirou os direitos da minha familia de se reescrever no meu pacote, gostaria de r...
Hallo Community, I study in a different town than my hometown and have my ssecondary residence here.My family, at my and our primary residence, started to use premium family. My question now is, if i am able to join their premium program even if i li...
Fiquei sem cartao de credito por perda e acabou bloqueando meu Spotify Family, entao paguei por boleto o premium, mas chegou o novo cartao e assinei o family novamente, o que acontece com o valor que paguei pelo premium via boleto?
Mudei a forma de pagamento pois troquei meu cartao de credito, foi lancado na fatura o valor de 10 reais, gostaria de receber o estorno pois essa cobranca e indevida.
Eu precisei mudar a forma de pagamento pra um outro cartao e depois disso o meu plano familiar nao funciona mais.Os membros da lista nao tem mais acesso ao meu plano familiar.O que esta acontecendo?
Hi dear community stuffs, my problem that i can`t rejoin Spotify family plan after removed family plan. I get that error: You can only change Family plans once per year. Contact us for help. How can i rejoin family plan?
Olá, meu nome é Ana e gerencio premium da minha casa e tem eu meu irmão, meu namorado e minha mãe. Mudamos de premium familiar para premium normal e continua aparecendo que é familiar e meu namorado mesmo com o convita ja enviado nã consegue entrar n...
Hola, contraté el plan familiar premium e invité a un familiar y todo funcionaba normalmente, después la suscripción de mi familiar bajo a gratis de nuevo y cuando trato de invitarlo de nuevo, me dice que no se puede verificar que mi familiar reside ...
Ho un abbonamento family con altri 3 amici, lo utilizziamo per lavoro e infatti abbiamo messo l'indirizzo lavorativo. Il primo mese nessun problema, nel secondo rinnovo 1 account e' stato rimosso e non riesco a reinserirlo perche' abbiamo dimenticato...
Buenas. Tengo un problema al momento de realizar el pago de mi plan familiar, he intentado con dos tarjetas diferentes y me sigue saliendo el mismo anuncio: Ha ocurrido un error en el pago. Vuelve a intentarlo o usa otro metodo de pago. Quiero AyudaH...
My January payment failed and when I had funds to pay my subscription I had to chose the Family Premium as I was just on Premium previously but this option was no longer available as a monthly payment. The payment was taken from my bank on the 25th o...
Hi, we are using the premium family. The problem is, that we live at the same adress but we habe differen family names. The account is on my name, then I add a family member with a different name. If I try to add other members, spotify tries to add t...