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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27660 Views
44 replies
4 likes
Why would a commercial play if I have premium?
Why would a commercial play if I have premium?
168 Views
0 replies
0 likes
No puedo agregar a mi hermana y mi mama en el plan familiar
No puedo agregar a mi hermana y mi mama en el plan familiar
Not applicable
407 Views
2 replies
0 likes
Quiero saber como hago para que cuando un miembro familiar este escuchando Spotify otro miembro pueda hacerlo en el mismo momento de forma independiente si necesidad de desconcertar al otro
Quiero saber como hago para que cuando un miembro familiar este escuchando Spotify otro miembro pueda hacerlo en el mismo momento de forma independiente si necesidad de desconcertar al otro
Roadie
287 Views
1 replies
0 likes
Hello, Yesterday, May 1st, I was billed the normal $9.99 for my premium account that I've had for a while. However, today I ended up joining my dad's new Family Plan. Is there any way I can get the $9.99 I just paid for March refunded? It seems like ...
Hello, Yesterday, May 1st, I was billed the normal $9.99 for my premium account that I've had for a while. However, today I ended up joining my dad's new Family Plan. Is there any way I c...
199 Views
0 replies
0 likes
My Premium account does not login, because it has a problem in the authentication of the family plan, but my plan os the student, not the family one.
My Premium account does not login, because it has a problem in the authentication of the family plan, but my plan os the student, not the family one.
235 Views
0 replies
0 likes
Quando envio um convite aparece em nome de outra pessoa, e um absurdo eu sendo o administrador da conta nao conseguir alterar isso.
Quando envio um convite aparece em nome de outra pessoa, e um absurdo eu sendo o administrador da conta nao conseguir alterar isso.
Spotify Star
1296 Views
5 replies
0 likes
Hello Spotify, We are currently subcribed to your Family Plan for a year now and things are working good. We have experienced an issue before to one of our members that she became unsubscribed (not premium) for about a couple of days. All she did is ...
Hello Spotify, We are currently subcribed to your Family Plan for a year now and things are working good. We have experienced an issue before to one of our members that she became u...
270 Views
0 replies
0 likes
So what are the benefits of the Family Premium account? Other that it can hold 3 seprate playlists but can't play them at the same time?
So what are the benefits of the Family Premium account? Other that it can hold 3 seprate playlists but can't play them at the same time?
Spotify Star
580 Views
3 replies
0 likes
I spoke with an agent today online on Spotify. She solved my problem, but i still need help and i'm not finding the chat online anymore. Please, help me find the online chat for suport again, guys! Its urgent!
I spoke with an agent today online on Spotify. She solved my problem, but i still need help and i'm not finding the chat online anymore. Please, help me find the online chat for suport again, guys! I...
Spotify Star
1278 Views
1 replies
0 likes
I have an issues with spotify prenium for families. Me and my family ( 4 members in total) can't listen the music at the same time, even if we are connected to different account, the music stop and they say that someone else is using my account....We...
I have an issues with spotify prenium for families. Me and my family ( 4 members in total) can't listen the music at the same time, even if we are connected to different account, the music stop and t...
Casual Listener
385 Views
2 replies
0 likes
Family member on my premium acct can’t log in had to create new acct now has lost all of his music. How does he recover it?
Family member on my premium acct can’t log in had to create new acct now has lost all of his music. How does he recover it?
Newbie
568 Views
4 replies
0 likes
Ola pessoal. Faz um tempo que parei de usar o Spotify e quando fui aceitarao convite do plano familiar da minha mulher apareceu essa mensagem.Eu era do plano dela mas sai por um tempo. Quando voltei deu isso. "Soh eh possivel trocar de Plano Premium ...
Ola pessoal. Faz um tempo que parei de usar o Spotify e quando fui aceitarao convite do plano familiar da minha mulher apareceu essa mensagem. Eu era do plano dela mas sai por um tempo. Quando volte...
Spotify Star
3175 Views
1 replies
0 likes
I downloaded the app on my husband's phone and logged in on my main account. Now every time he listens it kicks me off. I tried to invite myself using a different email address but when I go into the new account I see no place to put my family code i...
...he new account I see no place to put my family code in to join. I am getting VERY frustrated!!
Spotify Star
307 Views
1 replies
0 likes
My daughter just got a new iPod touch for Christmas. I created a spotify family account for her, but when I try to log her in on the iPod app, it freezes and then crashes. After this, it will never open again. If I re-install the app and sign in usin...
My daughter just got a new iPod touch for Christmas. I created a spotify family account for her, but when I try to log her in on the iPod app, it freezes and then crashes. After this, it will never o...
Casual Listener
2222 Views
7 replies
1 likes
Boa tarde!Tenho um plano familiar no spotify e dois membros foram expulsos da minha conta, com a justificativa de que não conseguiram confirmar o endereço deles. Gostaria de saber o que devo fazer para arrumar isso, já que todos moramos no mesmo ende...
Boa tarde! Tenho um plano familiar no spotify e dois membros foram expulsos da minha conta, com a justificativa de que não conseguiram confirmar o endereço deles. Gostaria de saber o que devo faze...
Newbie
553 Views
1 replies
4 likes
I haven't used my account for music since I got charged (28th of Feb 2018), mat i receive a refund?
I haven't used my account for music since I got charged (28th of Feb 2018), mat i receive a refund?
Spotify Star
249 Views
1 replies
0 likes
Fui invitado a un plan familiar, pude aceptar la invitacion y funcionaba. Ahora estoy de viaje por 3 meses y cambio automaticamente a cuenta gratis, dice que no se puede verificar la direccion. Recibi una nueva invitacion para tratar de activar la cu...
Fui invitado a un plan familiar, pude aceptar la invitacion y funcionaba. Ahora estoy de viaje por 3 meses y cambio automaticamente a cuenta gratis, dice que no se puede verificar la direccion. Recib...
1031 Views
0 replies
1 likes
I am the account owner and paid for family this morning, even after I've had difficulty with the free Spotify yesterday. I hate that I'm paying a company, yet having to go to a community to get help since there is no one I can call or have a live cha...
I am the account owner and paid for family this morning, even after I've had difficulty with the free Spotify yesterday. I hate that I'm paying a company, yet having to go to a community to g...
Newbie
667 Views
6 replies
0 likes
Buenas, la semana pasada perdi la cartera y tuve que bloquear y cancelar las tarjetas de credito , entre ellas con la que realizo el pago de la cuota de Spotify. Solicite otras pero hasta que no me lleguen no puedo activarlas y pagar, que puedo hacer...
Buenas, la semana pasada perdi la cartera y tuve que bloquear y cancelar las tarjetas de credito , entre ellas con la que realizo el pago de la cuota de Spotify. Solicite otras pero hasta que no me l...
857 Views
0 replies
0 likes
Hello,I'm interested in joining spotify with a family account, but since the info tells me, everyone has to live at the same address, it's not clear what happens in a situation where my kids are living with me only half the time (divorced): can they ...
Hello, I'm interested in joining spotify with a family account, but since the info tells me, everyone has to live at the same address, it's not clear what happens in a situation where my kids are l...
Casual Listener
545 Views
3 replies
0 likes
