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Get help verifying your Premium for Family.
I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
72595 Views
61 replies
6 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Visitor
88082 Views
70 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Newbie
69570 Views
36 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
203039 Views
265 replies
33 likes
I have a blended family with a total of 5 kids, the youngest would like his own account, but our premium family subscription is full. I am willing to pay for his own subscription but when I try to add one with mine or his dads email it says that emai...
I have a blended family with a total of 5 kids, the youngest would like his own account, but our premium family subscription is full. I am willing to pay for his own subscription but when I t...
Community Legend
458 Views
1 replies
0 likes
Back in December, I was able to join my sister's Family Premium with no problems whatsoever. Then, her credit card got blocked because someone from another country was trying to use it so she had to redo the Family Premium with another credit card an...
Back in December, I was able to join my sister's Family Premium with no problems whatsoever. Then, her credit card got blocked because someone from another country was trying to use it so she had t...
454 Views
0 replies
0 likes
I was on a previos family plan this year when I lived with my sister. I reacwntly changed addresses and now my mom (who I currently live with) sent me an invitation to be part of her family plan. But Spotify won’t let me. Can anyone help with this?
I was on a previos family plan this year when I lived with my sister. I reacwntly changed addresses and now my mom (who I currently live with) sent me an invitation to be part of her family plan. B...
Community Legend
335 Views
1 replies
0 likes
I have a student account. Can I upgrade to family premium and keep the discount?
I have a student account. Can I upgrade to family premium and keep the discount?
Community Legend
729 Views
1 replies
0 likes
Hi!My mom just bought Spotify family. She added me, and her phone says that there should have been sent an email to my adress. But I cant seem to recieve it, we removed it several times, and then added it again. But it wont seem to work?How can I joi...
Hi! My mom just bought Spotify family. She added me, and her phone says that there should have been sent an email to my adress. But I cant seem to recieve it, we removed it several times, and t...
Newbie
1869 Views
4 replies
0 likes
As the title says I've tried to add a member of my family to my family plan and they have not received the email. I am 100% sure the email is spelled correctly and that it is not in the trash/spam. I've removed her email and retried to no avail. Any ...
As the title says I've tried to add a member of my family to my family plan and they have not received the email. I am 100% sure the email is spelled correctly and that it is not in the trash/spam. I...
Newbie
13441 Views
13 replies
1 likes
Spotify sent an email to my family saying that it could not verified their address and they have the same address as I have so I need to know how you do the verification or if it is that you are selling a plan that does not work the way you say shoul...
Spotify sent an email to my family saying that it could not verified their address and they have the same address as I have so I need to know how you do the verification or if it is that y...
Community Legend
363 Views
1 replies
0 likes
A gente sempre teve o plano familia, porém perdemos o cartão e solicitamos outro. Após renovar a assinatura inserindo o novo cartão, quando tento enviar o convite para meu irmão não chega nada no email dele, ja tentamos 3 emails diferentes e não apar...
A gente sempre teve o plano familia, porém perdemos o cartão e solicitamos outro. Após renovar a assinatura inserindo o novo cartão, quando tento enviar o convite para meu irmão não chega nada no ema...
Spotify Star
3054 Views
5 replies
1 likes
Allo j’ai une petite question par rapport au premium parce que moi me suis avonne au premium il a de sa quelques mois puis maintenant lorsque j’ai ouvert mon application, spotify m’a averti que si je m’etais abonne de telle date a tel date je benefic...
Allo j’ai une petite question par rapport au premium parce que moi me suis avonne au premium il a de sa quelques mois puis maintenant lorsque j’ai ouvert mon application, spotify m’a averti que si je...
242 Views
0 replies
0 likes
Ik heb net een Premium Family abonnement afgesloten maar krijg mijn familieleden niet uitgenodigd. Ik heb een bevestigingsemail ontvangen waarmee ik mijn gezinsleden zou moeten kunnen uitnodigen maar dit werkt helaas niet. En op mijn Spotify/account ...
Ik heb net een Premium Family abonnement afgesloten maar krijg mijn familieleden niet uitgenodigd. Ik heb een bevestigingsemail ontvangen waarmee ik mijn gezinsleden zou moeten kunnen u...
Newbie
1063 Views
8 replies
0 likes
Buen día, contraté por segunda vez el plan familiar, y traté de agregar a los miembros de mi familia que estaban antes y a todos les llega el correo de la invitación, menos a una persona, ya trate de reenviar la invitación y nada
Buen día, contraté por segunda vez el plan familiar, y traté de agregar a los miembros de mi familia que estaban antes y a todos les llega el correo de la invitación, menos a una persona, ya trate de...
Casual Listener
1607 Views
2 replies
1 likes
Good morning,I've had a spotify family account for several months, but can't seem to add my son, who has an existing spotify account that he wants to link. I was able to add the other family members without accounts with no problem. When my son follo...
Good morning, I've had a spotify family account for several months, but can't seem to add my son, who has an existing spotify account that he wants to link. I was able to add the other family...
812 Views
0 replies
8 likes
Es la segunda vez que me sacan del plan familiar premium y vivo en el mismo lugar que el titular de la cuenta, nunca me llego ningun mail para pedirme la direccion, solo me la cancelaron. Estoy harto de pagar por un servicio que no estoy recibiendo.
Es la segunda vez que me sacan del plan familiar premium y vivo en el mismo lugar que el titular de la cuenta, nunca me llego ningun mail para pedirme la direccion, solo me la cancelaron. Estoy harto...
506 Views
0 replies
0 likes
My spotify is really broken and it wont allow me to change my country from US to anything, nothing is even appearing.
My spotify is really broken and it wont allow me to change my country from US to anything, nothing is even appearing.
Community Legend
314 Views
1 replies
0 likes
Hey! I have just moved and I am joining a family account with my new housemates. Is there any way I can change my postal code without deleting my existing premium account?
Hey! I have just moved and I am joining a family account with my new housemates. Is there any way I can change my postal code without deleting my existing premium account?
Casual Listener
1295 Views
2 replies
0 likes
I just realise when i saw my bank account.. In a 1 or 2 weeks ago i bought single premium and yesterday they take money for familiy premium without my notice.. I was using familiy premium before but last one was single premium.
I just realise when i saw my bank account.. In a 1 or 2 weeks ago i bought single premium and yesterday they take money for familiy premium without my notice.. I was using familiy premium before but ...
Regular
758 Views
8 replies
0 likes
Hello guys this is my question.I have bought the premium subscription for spotify here in the US, and I'm gonna go on vacation to South America for 2 months, will my premium work over there, or do I have to buy another subscription?
Hello guys this is my question. I have bought the premium subscription for spotify here in the US, and I'm gonna go on vacation to South America for 2 months, will my premium work over there, or do ...
Casual Listener
904 Views
4 replies
0 likes
Hello, I am a Premium user for over 3 years now and my mother, my father and I started to use Premium for Family for 1 year. It was all going well until my mother and my father got kicked out from Premium. Whenever I invite my mother and my father to...
Hello, I am a Premium user for over 3 years now and my mother, my father and I started to use Premium for Family for 1 year. It was all going well until my mother and my father got kicked out f...
Newbie
550 Views
2 replies
0 likes
I send an Premium for Family invite to my Wife at here email address on a seperate device that the main account is not signed in on.It has an invitation codeand a "ACCEPT INVITATION" link. She clicks the link and it takes her to the Spotify log in pa...
I send an Premium for Family invite to my Wife at here email address on a seperate device that the main account is not signed in on. It has an invitation codeand a "ACCEPT INVITATION" link. S...
Casual Listener
596 Views
2 replies
0 likes
Hola, tengo una inquietud de la cual no encontre respuesta, acabo de ser cargado por mi plan premium el 28/02/2018 y hoy 03/03/2018 deseo pasarme al plan familiar, mi pregunta es si perdere el dinero del cual fui ya cargado o se me hara un descuento ...
Hola, tengo una inquietud de la cual no encontre respuesta, acabo de ser cargado por mi plan premium el 28/02/2018 y hoy 03/03/2018 deseo pasarme al plan familiar, mi pregunta es si perdere el dinero...
Roadie
337 Views
1 replies
0 likes
