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Get help verifying your Premium for Family.
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Visitor
70456 Views
62 replies
4 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Visitor
47934 Views
19 replies
4 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Casual Listener
189548 Views
264 replies
32 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27681 Views
44 replies
4 likes
Kartimdan 6.99 TL kesildi fakat geri iade edilmedi.
Kartimdan 6.99 TL kesildi fakat geri iade edilmedi.
409 Views
0 replies
2 likes
I had a spotify premium account and then upgraded to a family account. On the sonos app is still states that it is premium, not premium for family. When I use the sonos app and spotify app concurrently on my iphone, one app gets kicked off. Please he...
I had a spotify premium account and then upgraded to a family account. On the sonos app is still states that it is premium, not premium for family. When I use the sonos app and spotify app c...
Casual Listener
394 Views
2 replies
0 likes
Eu possuia a conta universitaria. Hoje, entrou uma cobranca de 26,90 no meu cartao, referente ao plano familiar. Em nenhum momento solicitei ou realizei essa mudanca de plano. Como cancelo esse pagamento? Nao desejo esse plano.Obrigada,Rafaela.
Eu possuia a conta universitaria. Hoje, entrou uma cobranca de 26,90 no meu cartao, referente ao plano familiar. Em nenhum momento solicitei ou realizei essa mudanca de plano. Como ...
Spotify Star
315 Views
1 replies
0 likes
Bom dia, minha filha criou uma conta no Spotify familia para podermos usar. No entanto, eu e minha mulher sempre somos removidos da conta, o que causa o maior transtorno para poder colocar de volta, no entanto, ela foi nos colocar de volta e aparece ...
Bom dia, minha filha criou uma conta no Spotify familia para podermos usar. No entanto, eu e minha mulher sempre somos removidos da conta, o que causa o maior transtorno para poder colocar de volta, ...
Spotify Star
385 Views
1 replies
0 likes
I am the admin of the familiar plan, and I would like to know if members are active users or if they do not use it at all or who uses more the Spotify service. I am afraid that I am paying the Family plan and everyone forget to use it and need to kno...
...he Family plan and everyone forget to use it and need to know if it is better option for me to continue as Family or if I better go as single premium account.
Community Legend
1574 Views
1 replies
3 likes
Hello, I have a premium for family account, but so far I have only managed to add one other member. Somehow adding my daughter is not working. We are still on the same account now, and not able to listen to Spotify at the same time. I have send her a...
Hello, I have a premium for family account, but so far I have only managed to add one other member. Somehow adding my daughter is not working. We are still on the same account now, and not a...
Casual Listener
5160 Views
4 replies
0 likes
Hiwe have a premium family account i linked my daughter to the account but I seem to have written her email wrongShe cannot remember her password and because the email is incorrect we cannot retrieve the password reset even when intr invite her in th...
Hi we have a premium family account i linked my daughter to the account but I seem to have written her email wrong She cannot remember her password and because the email is incorrect we c...
Casual Listener
351 Views
2 replies
0 likes
holaun gusto saludarles, tengo una duda, el dia martes me sucribi con mi cuenta de SPOTIFY al PLAN FAMILIAR PREMIUM, realice todo el tramite con normalidad ingrese el metodo de pago y todo loque me pedia, unicamante envie una sola invitacion a mi hij...
hola un gusto saludarles, tengo una duda, el dia martes me sucribi con mi cuenta de SPOTIFY al PLAN FAMILIAR PREMIUM, realice todo el tramite con normalidad ingrese el metodo de pago y todo loque me...
310 Views
0 replies
0 likes
At the moment , I put my number of my credit card and i going to enter the month that expires my credit card doesnt function, but the year marks it fine. I want to suscribe please help
At the moment , I put my number of my credit card and i going to enter the month that expires my credit card doesnt function, but the year marks it fine. I want to suscribe please help ...
Spotify Star
272 Views
1 replies
0 likes
Hi I want to upgrade my premium account to a family account but the problem is that i have pre paid the premium account untill december 2018.What will happen with that payments? Will i get many back for the period that is left and then start paying p...
Hi I want to upgrade my premium account to a family account but the problem is that i have pre paid the premium account untill december 2018. What will happen with that payments? Will i g...
Community Legend
412 Views
1 replies
0 likes
Hi Spotify, This is the second time I file the same complain. One of the account on my family package can't access to premium spotify. Please help to fix this! Or you can email me at *personal information removed* Thanks!
Hi Spotify, This is the second time I file the same complain. One of the account on my family package can't access to premium spotify. Please help to fix this! Or you can e...
Community Legend
669 Views
3 replies
0 likes
Im soooo frustrated. I have family share for our family 2 adults and 4 kids. I have set up 3 invites and they are all working. The last one won't work it keeps asking for Credit card details. SOOO Angry.
Im soooo frustrated. I have family share for our family 2 adults and 4 kids. I have set up 3 invites and they are all working. The last one won't work it keeps asking for Credit card d...
Spotify Star
428 Views
2 replies
0 likes
just upgraded to family subscription, sent daughter an invite, fill out the form for new account, then just get spinny thing until captcha thing expires ....... brillant. Seems I'm not the first, but all previous entries close with "you've not respon...
just upgraded to family subscription, sent daughter an invite, fill out the form for new account, then just get spinny thing until captcha thing expires ....... brillant. Seems I'm not the first, b...
Casual Listener
627 Views
4 replies
0 likes
Im on a family plan we have premium but now out of now were all my songs are not downloaded and it tells me to get premium wich we already have . And not working when we try to invite me again
Im on a family plan we have premium but now out of now were all my songs are not downloaded and it tells me to get premium wich we already have . And not working when we try to invite me again
Community Legend
804 Views
8 replies
0 likes
ich wurde heute aus dem spotify family geworfen und habe meinen freund nocheinmal nach einer einladung gefragt. ich haben alle daten angegeben und habe die gleiche addresse angegeben, jedoch kommt der fehler : du kannst diesem Premium Family abo nich...
ich wurde heute aus dem spotify family geworfen und habe meinen freund nocheinmal nach einer einladung gefragt. ich haben alle daten angegeben und habe die gleiche addresse angegeben, jedoch kommt d...
Spotify Star
638 Views
1 replies
1 likes
i were share my premium to my family but his mail didnt get it
i were share my premium to my family but his mail didnt get it
Newbie
505 Views
3 replies
0 likes
Buenas, deseo saber como puedo cambiar mi direccion, para poder darle mi direccion en mi nuevo plan familiar.Yo antes tenia un plan de otro familiar y cancelo la cuenta. Acabamos de volver a abrir la cuenta y no me solicito la direccion, deseo saber ...
Buenas, deseo saber como puedo cambiar mi direccion, para poder darle mi direccion en mi nuevo plan familiar. Yo antes tenia un plan de otro familiar y cancelo la cuenta. Acabamos de volver a abrir ...
675 Views
0 replies
0 likes
Na minha conta familiar, o aplicativo simplesmente excluiu os membros arbitráriamete.Ou seja, o pessoal mora comigo, cumprindo os termos, e mesmo assim elas foram excluídas e não consigo anexá-las outra vez.Gostaria que minha situação fosse resolvida...
Na minha conta familiar, o aplicativo simplesmente excluiu os membros arbitráriamete. Ou seja, o pessoal mora comigo, cumprindo os termos, e mesmo assim elas foram excluídas e não consigo anexá-las ...
Spotify Star
1521 Views
11 replies
2 likes
Hey support, I have a family account and want to invite my flat mate. But the invitation showing a different name and acceptation of the invitation is not possible, although the address is the same. Can please help me someone? /Bernd
Hey support, I have a family account and want to invite my flat mate. But the invitation showing a different name and acceptation of the invitation is not possible, although the address is t...
280 Views
0 replies
0 likes
I just made a playlist and all I want to do is download it before I go on a really long flight to Korea! I can’t ask my parents for their credit card and I am in 8th grade so I don’t have one, all I want is to start a free trial! HELP!! I can’t survi...
I just made a playlist and all I want to do is download it before I go on a really long flight to Korea! I can’t ask my parents for their credit card and I am in 8th grade so I don’t have one, all I ...
Spotify Star
315 Views
1 replies
0 likes
