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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
My girlfriend (we live together) got kicked out of our Spotify family plan. She probably didn't see the address verification email or something. Afterwards I re-invited her with the same email address. When she enters her name and address, she gets a...
Boa noite. A minha conta mudou de Premium Familiar para gratuita sem que fizéssemos nenhuma alteração nela.Meu irmão é o titular do plano, thomas@visani.com.br, e eu, louise@visani.com.br, fui retirada do Premium Familiar pelo Spotify mesmo estando c...
we tried to make a spotify family acc but i tried to log in in my acc before my parents typed in their information. now i am the main user instead of my dad we canceld the contract but now we have to pay for the first month. can we change this? we al...
Dear Sir / Madam, With this I do not understand why the promotion for the beginning of 2018 with 3 months Premium for only € 0.99 is not activated on my account. I followed the instructions and then transferred € 0.99 to ideal. This promotion took pl...
May I know why does the members under Premium for Family subscription has to be residing in the same address? Because me and my fiance wants to share but we’re not residing in the same address.
How can me and my mum listen to Spotify at the same time with separete playlists? I dont understad how to do it. And no one ever helps us! It's super annoying that we cant use it at the same time!! Because I dont want to listen to the ugly music my m...
My wife and I have a Spotify family subscription, and enjoy using Spotify Connect at home (via a Revo Superconnect radio). From my phone it works perfectly well, but on my wife’s phone the device simply will not show. Her phone and the radio are conn...
I’ve been on my sister Spotify for a year now we all share a premium plan.. it kicked me off of it .. and now when my brother in law send me the invite and I try to log back in and accept the request .. it says a error occurred.. please help
Hello.My friends and I living in same place but my friends kicked from my premium family. What can i do for it? Can you help me?Thanks.
Hello,I am trying to send an invitation to my sister. But when i clicked the link ("Accept Invitation"), page i am navigated ask me to fill a form even tough the documentation states otherwise. And when i fill the form, i got an error. Please help me...
Hey there, I got Spotify family. I am admin. I got also a problem: i can’t type my adress in it. Mental and physical i am able to to this, but in Spotify i can’t. Plz help me
Hey! I have a question. I am currently using a single spotify premium account. I thought about a family account to save some money. I am asking myself if it is somehow possible to save my current playlists when I delete my single account and switch t...
Hello! I had been using a single premium account and recently switched into a family account. I did not cancel my single premium and just switched to the family account. My payment cycle for the single premium is today. I just want to know if my sing...
Send invitation to my wife. But after she filling out name and address, got "3 - Oops something went wrong, please try again". Please help
Hola, mi problema es que al recibir una invitacion a un plan familiar, acepto, me registro y todo y finalizo todo correcto y me aparece que ya soy parte del plan familiar, pero al entrar a la aplicacion de Spotify, mi cuenta sigue siendo gratis. ¿Alg...
Agregue a mi hija a la cuenta familiar y no le permite acceder
Hi, my premium for family page goes black on my desktop account. All other pages are fine. Does anybody know what's going on?Susan
if you are not ready with this upgrade then why launch it?finally succeeded in adding my wife but now she shows as basic and not premium.what happened to your chat help?
Ao inserir meus dados cadastrais para a confirmacao de endereco para o Premium Familiar, aparece uma mensagem de erro e nao consigo entrar como membro do plano.Ja tinha cadastrado anteriormente, mas mesmo assim me enviaram email pedindo para confirma...
Eu pago todo mes o plano Premium familiar por R$26,00, sendo que esse valor e descontado da minha conta em debito automatico, porem, quando eu entro no site do Spotify para tentar adicionar um novo membro ao meu plano, minha conta esta cadastrada com...