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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
Hey, I went to spain from sweden for a bit. Now it turns out I am not
going back because i have created my family here now. My girlfriend is
spanish and her daughter also.We are living together, and we want to
create spotify for family.But it doesn't...
Hey, I went to spain from sweden for a bit. Now it turns out I am not going back because i have created my family here now. My girlfriend is spanish and her daughter also. We are l...
hi, i just bought a Spotify Family subscription but after logging in i
cannot access the Premium for Family page (to invite other family
members) ? When clicking on Premium for Family, screen goes black ?
hi, i just bought a Spotify Family subscription but after logging in i cannot access the Premium for Family page (to invite other family members) ? When clicking on Premium for Family, s...
HiWant to add my roommate to my family plan. Have sent several
invitations but not a single one reaches his mail inbox. Already checked
spam, triple checked email spelling but everything is okay. Please help!
Hi Want to add my roommate to my family plan. Have sent several invitations but not a single one reaches his mail inbox. Already checked spam, triple checked email spelling but everything is okay. P...
Tenho plano familiar, minha esposa e meu irmao utilizam, atualizou o
pagamento e todos sumiram da minha conta, e nao consigo adcionar eles
novamente, o que fazer ??
Tenho plano familiar, minha esposa e meu irmao utilizam, atualizou o pagamento e todos sumiram da minha conta, e nao consigo adcionar eles novamente, o que fazer ??
I have tried million times to sign up, it keeps spinning and does not
proceed. Any idea how to fix it ? Apparently, the smart and innovative
Spotify team unables users to access.
I have tried million times to sign up, it keeps spinning and does not proceed. Any idea how to fix it ? Apparently, the smart and innovative Spotify team unables users to access.
I want to remove a member of my family from using my premium account. I
removed them under members, but I can still see that he is using it
becuase I see the music he recently played. Any tips?
I want to remove a member of my family from using my premium account. I removed them under members, but I can still see that he is using it becuase I see the music he recently played. A...
Hello Community,I am thinking of switching to the family account for my
wife and me. The point is, we are living on the same adress, but I am
during the week working, and though also listening to music, in a
different city. This means we are often us...
Hello Community, I am thinking of switching to the family account for my wife and me. The point is, we are living on the same adress, but I am during the week working, and though also listening to m...
Hi. I'm in the UK and have my credit card at the ready... I need to
purchase a family subscription for family in Australia. I have their
email address and am desperate to go David
Hi. I'm in the UK and have my credit card at the ready... I need to purchase a family subscription for family in Australia. I have their email address and am desperate to go 🙂 David
Ayer se actualizo la app de mi celular y deje de ser premium. Tenia una
cuenta familiar y le pedi al administrador que me enviara nuevamente la
invitacion pero me dice que hay un error y no me deja volver a ser
premium
Ayer se actualizo la app de mi celular y deje de ser premium. Tenia una cuenta familiar y le pedi al administrador que me enviara nuevamente la invitacion pero me dice que hay un error y no me deja v...
Hi, last friday i bought 12 months spotify premium for 99, but after my
payment, i decided i want premium family. After that the next incasso
date changed from the first of december 2018 to the 21st of august 2018.
Is that right? Furthermore, tomorro...
Hi, last friday i bought 12 months spotify premium for 99, but after my payment, i decided i want premium family. After that the next incasso date changed from the first of december 2018 to the 2...
I'm thinking about getting a family premium package, but my mother in
law had the worst experience ever with it. She purchased it in order to
be able to use it with my boyfriend, his brother and a few other family
members that lived in their home. Af...
I'm thinking about getting a family premium package, but my mother in law had the worst experience ever with it. She purchased it in order to be able to use it with my boyfriend, his brother and a f...
Dear Spotify, I considered offering the family a Family Premium for
Xmas. However, reading the tons of posts in these forums and all over
the Internet about the Family Premium plan and address verification, and
having children who can, from time to t...
Dear Spotify, I considered offering the family a Family Premium for Xmas. However, reading the tons of posts in these forums and all over the Internet about the Family Premium plan and a...