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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27672 Views
44 replies
4 likes
Tenho um plano familiar no meu nome e eu efetuo o pagamento, mas ao enviar um convite para algum membro da familia aparece outro nome no dono do plano familiar.Como resolver isso?
Tenho um plano familiar no meu nome e eu efetuo o pagamento, mas ao enviar um convite para algum membro da familia aparece outro nome no dono do plano familiar. Como resolver isso?
183 Views
0 replies
0 likes
I have Premium but upgraded to family & have sent the invite to the 3 family members. When clicking on the link individually for them to sign in there is nothing happening.The money has been taken from my Paypal account though. What do I do now?
I have Premium but upgraded to family & have sent the invite to the 3 family members. When clicking on the link individually for them to sign in there is nothing happening. The money has been t...
187 Views
0 replies
0 likes
Eu assinei o plano premium familiar e enviei o convite a pessoa que vai usar comigo. A pessoa entrou no e-mail e aceitou o convite, mas tudo volta para a mesma pagina e mostra como se a pessoa nao tivesse aceitado o convite. Ajudem!!!
Eu assinei o plano premium familiar e enviei o convite a pessoa que vai usar comigo. A pessoa entrou no e-mail e aceitou o convite, mas tudo volta para a mesma pagina e mostra como se a pessoa nao ti...
231 Views
0 replies
0 likes
Meu plano e o do spotify familiar com 5 integrantes do mesmo endereco e estava funcionando normalmente e com os pagamentos em dia. Entretanto, o pagamento desse mes nao foi realizado automatico, e, mesmo mudando os dados do cartao (que ja estava send...
Meu plano e o do spotify familiar com 5 integrantes do mesmo endereco e estava funcionando normalmente e com os pagamentos em dia. Entretanto, o pagamento desse mes nao foi realizado automatico, e, m...
Spotify Star
829 Views
7 replies
0 likes
Hi. I’m having trouble making the payment for the premium and HULU bundle in Puerto Rico. Previously I was subscribed to premium and never had trouble with the payment, but went back to free. So now, when I’m trying to buy the student bundle it keeps...
Hi. I’m having trouble making the payment for the premium and HULU bundle in Puerto Rico. Previously I was subscribed to premium and never had trouble with the payment, but went back to free. So now,...
323 Views
0 replies
0 likes
Hi, We are using spotify family package for years. Nothing happened. But last week I add a new member (which is also living under same roof) all other members with her unsubsribed.We recieve an email saying "they have to verify their accounts". We di...
Hi, We are using spotify family package for years. Nothing happened. But last week I add a new member (which is also living under same roof) all other members with her unsubsribed. We r...
Newbie
460 Views
2 replies
1 likes
I have been sent an invite to join the family group and when I accept the invitation and try to log in it says the email is already in use. My daughter signed me up to free spotify but we do not knwo the password, how can I reset so I can use my emai...
I have been sent an invite to join the family group and when I accept the invitation and try to log in it says the email is already in use. My daughter signed me up to free spotify but we do not k...
Roadie
293 Views
1 replies
0 likes
I just had a question about getting my mama want to my family premium account I sent an email to myself that was inviting her and then I tried to put the code in but I don't know where to put the code in do I have to email it to her personal email th...
I just had a question about getting my mama want to my family premium account I sent an email to myself that was inviting her and then I tried to put the code in but I don't know where to put the c...
220 Views
0 replies
0 likes
This is getting frustrating! I have been trying to add my nan to our family plan and it has not been working. i have sent and "accepted" the email but when i go in to her account it still comes up as a free account. i live in the country and free acc...
This is getting frustrating! I have been trying to add my nan to our family plan and it has not been working. i have sent and "accepted" the email but when i go in to her account it still comes up a...
Roadie
304 Views
1 replies
0 likes
Hallo Leutz, ich kann komischerweiße auf meinem Admin Account für Spotify Premium Family Share keine Links mehr zum einladen von Familienmitgliedern erstellen! Wenn ich auf Mitglieder bearbeiten gehe, steht da nur bei 2 Link gesendet, 2 sind beigetre...
Hallo Leutz, ich kann komischerweiße auf meinem Admin Account für Spotify Premium Family Share keine Links mehr zum einladen von Familienmitgliedern erstellen! Wenn ich auf M...
Casual Listener
5554 Views
6 replies
0 likes
good day - I have been unable to invite my husband to our premium family account for the past day - it just comes to the "we're all mixed up - please refresh or try later" page - when I click the Premium For Family link on the left of my accounts pag...
good day - I have been unable to invite my husband to our premium family account for the past day - it just comes to the "we're all mixed up - please refresh or try later" page - when I click the P...
202 Views
0 replies
0 likes
Hi guys,I've just closed a discounte one-year single user premium subscription. My question now is: am I able to switch the one-year subscription to a family subscription? If yes, how will this be handled & what is the price?Thanks in advance
Hi guys, I've just closed a discounte one-year single user premium subscription. My question now is: am I able to switch the one-year subscription to a family subscription? If yes, how will this b...
Roadie
266 Views
1 replies
1 likes
While i am still living with my family in the same house i just kicked from the family subscription. I don't know how can i solve this misunderstanding please help me!
While i am still living with my family in the same house i just kicked from the family subscription. I don't know how can i solve this misunderstanding please help me!
151 Views
0 replies
0 likes
Ich wurde aus unseren Family-Abo entfernt, weil ich meine Adresse nicht rechtzeitig verifiziert habe.Auf Spotify heißt es dazu, dass man die Premium-Dienste wieder bekommen kann, wenn man als einzelner User ein Premium Abo abschließt.Kann ich jetzt n...
Ich wurde aus unseren Family-Abo entfernt, weil ich meine Adresse nicht rechtzeitig verifiziert habe. Auf Spotify heißt es dazu, dass man die Premium-Dienste wieder bekommen kann, wenn man als e...
Newbie
1056 Views
1 replies
0 likes
Tengo un plan familiar de Spotify y un equipo SONOS en casa. Querria poder utilizar una cuenta especifica para el equipo SONOS de manera que pueda escuchar musica en Sonos diferente de la que estoy simultanemante escuchando en mi movil. Es factible? ...
...Family Plan. I tried to "invite" Sonos as a member of family but doesn´t work. Any idea? Thanks.
438 Views
0 replies
1 likes
Hello I signed up for a family account for my boyfriend who lives with me in Toronto, Canada. However, he travels a lot and spends a lot of time in LA, where he is currently visiting his family. The family spotify account I just signed us up for is n...
Hello I signed up for a family account for my boyfriend who lives with me in Toronto, Canada. However, he travels a lot and spends a lot of time in LA, where he is currently visiting his family. T...
319 Views
0 replies
0 likes
Hi, I have a premium family account, but when I go to the "add member section" it is only blanc?
Hi, I have a premium family account, but when I go to the "add member section" it is only blanc?
289 Views
0 replies
0 likes
I was managing my family plan. I sent an email invite. The page reloaded and said "Oops! Something went wrong, please try again." I tried clicking on the "Premium for Family" button but all that happens is the page reloads and says the error again. H...
I was managing my family plan. I sent an email invite. The page reloaded and said "Oops! Something went wrong, please try again." I tried clicking on the "Premium for Family" button but all that h...
Newbie
20789 Views
63 replies
13 likes
Hi,Just subscribed to preimum for family option and sent an invitation to my wife. When she clicks on the "activate account" link and subsequently fills out all the relevant fields, it says "something went wrong". She noticed that the invitation emai...
Hi, Just subscribed to preimum for family option and sent an invitation to my wife. When she clicks on the "activate account" link and subsequently fills out all the relevant fields, it says "s...
Newbie
533 Views
2 replies
3 likes
hi,ı want to invite my family to premium but ı dont remember my adress information. ı look for it but ı cant see what ı wrote. how can ı look for it?
hi, ı want to invite my family to premium but ı dont remember my adress information. ı look for it but ı cant see what ı wrote. how can ı look for it?
Newbie
358 Views
1 replies
0 likes
