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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27633 Views
44 replies
4 likes
What's going on with these family accounts! Are you forcing us to buy another premium??? When I try to relink bocian74-2 to bocian74 it doesn't let me do it! I see that you are having some technical problems with family accounts but how long it can l...
What's going on with these family accounts! Are you forcing us to buy another premium??? When I try to relink bocian74-2 to bocian74 it doesn't let me do it! I see that you are having some t...
Community Legend
391 Views
1 replies
0 likes
I have two people in the same house trying to play spotify, one directly and 1 through sonos. Both are logged in with their own id but it wont let us play music on seperate devices.This was working but seems ot have stopped
I have two people in the same house trying to play spotify, one directly and 1 through sonos. Both are logged in with their own id but it wont let us play music on seperate devices. This was w...
Community Legend
612 Views
2 replies
1 likes
Hello, when I look at the menu on the left after accessing accounts, there is nothing that says 'family premium'. I need to invite my daughter but how can I do it when the option is not there?
Hello, when I look at the menu on the left after accessing accounts, there is nothing that says 'family premium'. I need to invite my daughter but how can I do it when the option is not there?
Community Legend
427 Views
1 replies
0 likes
I just want some help. I paid for a premium service the family plan ... my Husband logged into it and it is showing him on there but can't make any changes, I log in and it doesnt' show I have a premium account at all! I can't make any changes, I can...
I just want some help. I paid for a premium service the family plan ... my Husband logged into it and it is showing him on there but can't make any changes, I log in and it doesnt' show I h...
398 Views
0 replies
0 likes
One of my family members cannot join the family package. When she clicks on "accept invitation" it says Unable to join family plan. Please spotify can you give a solution?
One of my family members cannot join the family package. When she clicks on "accept invitation" it says Unable to join family plan. Please spotify can you give a solution?
Newbie
641 Views
3 replies
0 likes
hello,I paid the price to upgrade my account, but its not working. i can see that in my bank account. here is a receipt. how i can solve the problem?
hello, I paid the price to upgrade my account, but its not working. i can see that in my bank account. here is a receipt. how i can solve the problem?
Spotify Star
376 Views
1 replies
0 likes
The family page is black, no information. I have a premium account. I set up family members 6 months ago. I cannot see any information.
The family page is black, no information. I have a premium account. I set up family members 6 months ago. I cannot see any information.
Spotify Star
399 Views
1 replies
0 likes
Ogrenci indiriminden faydalanmak icin odeme yaptim ogrenci indirimi kabul edilmedi kartimdan 6,99 TL kesildi. Param hala kartima iade edilmedi.Yardimci olursaniz sevinirim.
Ogrenci indiriminden faydalanmak icin odeme yaptim ogrenci indirimi kabul edilmedi kartimdan 6,99 TL kesildi. Param hala kartima iade edilmedi. Yardimci olursaniz sevinirim.
509 Views
0 replies
0 likes
I am trouble with my plan. I add my family members which they also have the same adress as me. When i bought family plan , i just give short adress like street''1516'' zipcode''6530'' city''ankara''. And my members also give that the same adress , i ...
I am trouble with my plan. I add my family members which they also have the same adress as me. When i bought family plan , i just give short adress like street''1516'' zipcode''6530'' c...
Newbie
950 Views
1 replies
6 likes
We have 5 members for family. But I can't add sixth person.
We have 5 members for family. But I can't add sixth person.
Newbie
323 Views
2 replies
0 likes
Me invitaron a un plan familiar , pero cuando le doy click a la invitacion , en vez de mandarme al registro , me manda a la pantalla de inicio , y no se como hacer para que me lleve al registro
Me invitaron a un plan familiar , pero cuando le doy click a la invitacion , en vez de mandarme al registro , me manda a la pantalla de inicio , y no se como hacer para que me lleve al registro
362 Views
0 replies
1 likes
En mi familia somos 5, de los cuales, 3 pagan por Spotify. Quieren tener un plan familiar en el cual yo sere el administrador. El gran problema aqui es que si bien todos vivimos en una misma direccion fisica, un miembro de la familia viaja de forma r...
En mi familia somos 5, de los cuales, 3 pagan por Spotify. Quieren tener un plan familiar en el cual yo sere el administrador. El gran problema aqui es que si bien todos vivimos en una misma direccio...
673 Views
0 replies
1 likes
My friend and I both got the same email from Spotify advertising a new deal, but hers said 99p for 3 months and mine says £9.99? How much is it and why is mine more expensive?
My friend and I both got the same email from Spotify advertising a new deal, but hers said 99p for 3 months and mine says £9.99? How much is it and why is mine more expensive?
Spotify Star
258 Views
1 replies
0 likes
hace un par de meses que tengo cuenta spotify premium familiar, pero ahora mi hermano me quiere agregar y ya facture este mes, ¿existe alguna forma de cambiar el administrador de mi cuenta a otra de las personas dentro del plan familiar y asi yo unir...
hace un par de meses que tengo cuenta spotify premium familiar, pero ahora mi hermano me quiere agregar y ya facture este mes, ¿existe alguna forma de cambiar el administrador de mi cuenta a otra de ...
Spotify Star
7556 Views
12 replies
0 likes
Fui removido do plano familia com a alegacao de que nao conseguiram confirmar meu endereco.Como Resolvo o problema e volto para conta?(Foi um erro da equipe do Spotify)I was removed from the family plan with the claim that they could not confirm my a...
...he family plan with the claim that they could not confirm my address. How do I solve the problem and come back to account? (It was a mistake of the Spotify team)
509 Views
0 replies
0 likes
Hola!, he leido las bases de como aplica esta promocion y tengo 2 dudas al respecto:¿El pago es de $9.00 (mxn) mensuales durante los primeros 3 meses? o ¿un cobro unico de $9.00 (mxn) que cubre esos 3 meses? (en este ultimo seria como pagar un mes a ...
Hola!, he leido las bases de como aplica esta promocion y tengo 2 dudas al respecto: ¿El pago es de $9.00 (mxn) mensuales durante los primeros 3 meses? o ¿un cobro unico de $9.00 (mxn) que cubre eso...
228 Views
0 replies
0 likes
Hi,I cannot use my family account because I did not confirm email that is verification. After, my wife send me a invitation to attend family account. Can you help me, what should I do?Thanks in advance.
Hi, I cannot use my family account because I did not confirm email that is verification. After, my wife send me a invitation to attend family account. Can you help me, what should I do? Thanks in a...
223 Views
0 replies
0 likes
My father was a member of the premium family plan, and out of nowhere his account was deactivated, moving to the free plan, and he can not accept any more calls, since whenever I send the invitation to him, he makes a mistake. the account overview op...
My father was a member of the premium family plan, and out of nowhere his account was deactivated, moving to the free plan, and he can not accept any more calls, since whenever I send the i...
Spotify Star
636 Views
2 replies
0 likes
Hi there! Spotify charged me for my Spotify Family account a couple of days ago, but I did not have enough money at the time. I was automatically set back to Spotify Free, making my family and I unable to use Premium features. I have now subscribed t...
Hi there! Spotify charged me for my Spotify Family account a couple of days ago, but I did not have enough money at the time. I was automatically set back to Spotify Free, making my family a...
322 Views
0 replies
0 likes
Bonjour,J'ai souscris a spotify family mais il m'est impossible d'ajouter un de mes enfants et mon mari.Je lance le mail d'invitation. Une fois recu mon fils clique sur accepter l'invitation ce qui lance le navigateur et ouvre une fenetre spotify mai...
Bonjour, J'ai souscris a spotify family mais il m'est impossible d'ajouter un de mes enfants et mon mari. Je lance le mail d'invitation. Une fois recu mon fils clique sur accepter l'invitation ce q...
298 Views
0 replies
1 likes
