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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27648 Views
44 replies
4 likes
My husband and I were both living in Brazi and on the same family pla - everything was working. Now we moved to the US and changed our adresses to the US (same adress for both of us) as well as the bank account information. Since then the family plan...
My husband and I were both living in Brazi and on the same family pla - everything was working. Now we moved to the US and changed our adresses to the US (same adress for both of us) as well as the b...
Spotify Star
312 Views
1 replies
0 likes
Hi. I bought spotify premium family by mistake. I want to cancel it and change to normal premium. How can I do?
Hi. I bought spotify premium family by mistake. I want to cancel it and change to normal premium. How can I do?
Spotify Star
309 Views
1 replies
0 likes
hello guys, my name is Dan. I just want to ask something regarding my subscription. I have my credit card enrolled in my account here at spotify, but when I was about to renew my subscription, my card information cannot be accepted. It shows, "Oops, ...
hello guys, my name is Dan. I just want to ask something regarding my subscription. I have my credit card enrolled in my account here at spotify, but when I was about to renew my subscription, ...
150 Views
0 replies
0 likes
My mother is trying to join my plan. She previously logged in with Facebook. My invitation is not registering with her Spotify account. How can I separate the two accounts and have her use my family account? Yes, we live together.
My mother is trying to join my plan. She previously logged in with Facebook. My invitation is not registering with her Spotify account. How can I separate the two accounts and have her use my family...
Roadie
214 Views
1 replies
0 likes
I can't add family members. It always says "4- oops something went wrong" my friend told me that this was because i've reached the limit of the account I've been trying to invite to family premium. Is this really the case? Is there a fix?
I can't add family members. It always says "4- oops something went wrong" my friend told me that this was because i've reached the limit of the account I've been trying to invite to family premium. I...
Roadie
467 Views
1 replies
0 likes
My parents make a Family Premium and when I put all my information and the same address there is a message that says “Try Again”
My parents make a Family Premium and when I put all my information and the same address there is a message that says “Try Again”
Roadie
179 Views
1 replies
0 likes
I am trying to find out about Premium for Family because I want to sign up but there is only a blank page. I would like to know the cost and other details. Please fix this!
I am trying to find out about Premium for Family because I want to sign up but there is only a blank page. I would like to know the cost and other details. Please fix this!
Roadie
376 Views
1 replies
0 likes
Con dos compañero de estudio que vivimos en el mismo lugar decidimos comprar una cuenta plan familiar preminum para que nos saliera mas economico. Los 3 nos vinculados y pusimos la misma direccion como debe ser. Todo funciono bien hasta que hace 2 di...
Con dos compañero de estudio que vivimos en el mismo lugar decidimos comprar una cuenta plan familiar preminum para que nos saliera mas economico. Los 3 nos vinculados y pusimos la mism...
217 Views
0 replies
0 likes
My account won't connect to the family plan even with going through the email sent to me. How can I fix this and connect my account??
My account won't connect to the family plan even with going through the email sent to me. How can I fix this and connect my account??
148 Views
0 replies
0 likes
so i bought spotify premium today but it kept failing but when i looked at my internet bank thing it says that i spent my money on that and i have been trying to log out and log in and it still doesnt work and now my parents are pissed at me HELP WHA...
so i bought spotify premium today but it kept failing but when i looked at my internet bank thing it says that i spent my money on that and i have been trying to log out and log in and it still doesn...
124 Views
0 replies
0 likes
Öğrenci belgerim kabul edildi. Ödeme alındı ama premium hesaba gelmedi. Yardımcı olursanız sevinirim.
Öğrenci belgerim kabul edildi. Ödeme alındı ama premium hesaba gelmedi. Yardımcı olursanız sevinirim.
171 Views
0 replies
0 likes
hi there,they kicked me out of "spotify premium family" cause i forgot to confirm my address...no I have to verify my account to get premium again...but I don´t know how....please help me thanks
hi there, they kicked me out of "spotify premium family" cause i forgot to confirm my address...no I have to verify my account to get premium again...but I don´t know how....please help me &n...
179 Views
0 replies
0 likes
Hi,I have premium membership for $9.99 a month. I want to start a new family plan for another person in my house, but that shows as $14.99. If I add her, does my own subscription price also increase? Or is that the price only for the new member.
Hi, I have premium membership for $9.99 a month. I want to start a new family plan for another person in my house, but that shows as $14.99. If I add her, does my own subscription p...
Spotify Star
329 Views
1 replies
0 likes
When ever y try to activate this on my account which was already linked to my brother in law family premium account I keep getting an error that says "Ooops. something went wrong. Try again later" Any idea why is this?
When ever y try to activate this on my account which was already linked to my brother in law family premium account I keep getting an error that says "Ooops. something went wrong. Try again later"&n...
149 Views
0 replies
0 likes
i was charged twice i check my billing statement online and i was charged 5.33 twice i need that 5.33 refunded to my account
i was charged twice i check my billing statement online and i was charged 5.33 twice i need that 5.33 refunded to my account
192 Views
0 replies
0 likes
I'm not able to insert any family members..When I push the Premium for Family it's just like as per the attached: So please assit, so we can get going with Premium Family
I'm not able to insert any family members.. When I push the Premium for Family it's just like as per the attached: So please assit, so we can get going with Premium Family &n...
160 Views
0 replies
0 likes
Hi Community, I've started a Premium for Family plan and have had issues adding a user to the account. After accepting the invitation and entering account credentials on the confirmation page, I get this error message - "600 - Oops something went wro...
Hi Community, I've started a Premium for Family plan and have had issues adding a user to the account. After accepting the invitation and entering account credentials on the confirmation p...
248 Views
0 replies
0 likes
We are 5 guys living on same adress and started the Spotify Family account. One of the member's account has been removed, even when he share the same flat. What can I do with this? And why spotify removed him?
We are 5 guys living on same adress and started the Spotify Family account. One of the member's account has been removed, even when he share the same flat. What can I do with this? And why spotify r...
Community Legend
7324 Views
3 replies
0 likes
Hey I just subscribe to spotify family but can't invite my family members. When I go on spotify family on the left menu of my account, the page is blank ... see printscreen attached. How can I invite my family members?
Hey I just subscribe to spotify family but can't invite my family members. When I go on spotify family on the left menu of my account, the page is blank ... see printscreen attached. How can I i...
Spotify Star
308 Views
1 replies
0 likes
hi everyone, my partner invited me to his Premium for family account (I have been using the Free subscription so far). I clicked to accept, filled in all the fields (yes, we do live at the same address and I filled in the exact same values into the f...
hi everyone, my partner invited me to his Premium for family account (I have been using the Free subscription so far). I clicked to accept, filled in all the fields (yes, we do live at the s...
Spotify Star
321 Views
1 replies
0 likes
