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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 136871 Views
  • 32 replies
  • 8 likes
  • 136871 Views
  • 32 replies
  • 8 likes

Superuser Contribution Spotify does not let me join a Family plan

Spotify no me deja unirme a un plan familiar, siendo que estuve dentro de ese plan familiar unas horas y después me sacó porque no se pudo verificar la dirección y sigo intentando unirme pero no me lo permite.Spotify does not let me join a family pla...

  • Casual Listener
  • ...o permite. Spotify does not let me join a family plan, being that I was within that family plan a few hours and then pulled me because the address could not be verified and I keep trying to join b...
  • MonicaM_Bogota
  • Roadie
  • 332 Views
  • 1 replies
  • 0 likes
  • Help
  • 332 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Subscription not working!

This is the second time we have issues with the family subscription.. we put in our address and it doesn't allow to add any members! Somebody please help!

  • Newbie
  • This is the second time we have issues with the family subscription..  we put in our address and it doesn't allow to add any members! Somebody please help!
  • MonicaM_Bogota
  • Roadie
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help!!!

My son keeps getting this come up when he tries to join our family membership! Please help!

  • Casual Listener
  • My son keeps getting this come up when he tries to join our family membership! Please help! 
  • Erika
  • Roadie
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Multiple family accounts through multiple echos

So I'm starting to see some of the limiations of spotify and as much as I like the interface, I'm considering jumpping ship to amazon or google. First there was no cloud sync now I cant seem to get my multiple spotify family accounts to work with mul...

  • Newbie
  • ...o get my multiple spotify family accounts to work with multiple echo devices.    My wife is part of the same amazon household. All 3 echos are registered under my account.  She is p...
  • 467 Views
  • 0 replies
  • 6 likes
  • 467 Views
  • 0 replies
  • 6 likes

Family account member - old premium account?

Hi, I just invited my daughter to the family account. She had her own premium account before, with her playlists etc.Does she have to cancel this account now or will it be added to the family group when she accepts my invitation, and she just won't g...

  • Newbie
  • Hi, I just invited my daughter to the family account. She had her own premium account before, with her playlists etc. Does she have to cancel this account now or will it be added to the family g...
  • KatesHere
  • Community Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Premium just Got cut off?

Hi,after more than a year Premium Family my account is just set Back to Free?all members lost their playlists. How can this happen? Paying by creditcard each Month. Spotify Please restore my settings.

  • Newbie
  • Hi, after more than a year Premium Family my account is just set Back to Free? all members lost their playlists.    How can this happen? Paying by creditcard each Month.  S...
  • shelbyamandalee
  • Newbie
  • 200 Views
  • 2 replies
  • 2 likes
  • 200 Views
  • 2 replies
  • 2 likes

Can't share a family premium with my friends

Hi all, I get some problems with my account. At first, I accepted the invitation to join my friend's family premium discount account after canceling my own premium. However, there was something wrong with my friend's address. I was the only one that ...

  • Casual Listener
  • Hi all,   I get some problems with my account. At first, I accepted the invitation to join my friend's family premium discount account after canceling my own premium. However, there was s...
  • Maxim
  • Spotify Star
  • 1143 Views
  • 5 replies
  • 0 likes
  • 1143 Views
  • 5 replies
  • 0 likes

Family account

Hi, i just upgraded my account to a family account (Germany). I've just send a invitation to my nephew, but he couldnt get the Premium Family account couse of some reason (he always recieves a messege in German with "Hoppla! Da ist wohl etwas schiefg...

  • Newbie
  • Hi,   i just upgraded my account to a family account (Germany). I've just send a invitation to my nephew, but he couldnt get the Premium Family account couse of some reason (he always r...
  • justinewin_
  • Roadie
  • 256 Views
  • 1 replies
  • 1 likes
  • 256 Views
  • 1 replies
  • 1 likes

family plan trouble

I cant add anyone to my family account, each time I click "add or remove people" it takes me back to the main page? I've tried going through account settings and the same thing happens.

  • Newbie
  • I cant add anyone to my family account, each time I click "add or remove people" it takes me back to the main page? I've tried going through account settings and the same thing happens.
  • justinewin_
  • Roadie
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

im on a family account but im still on free

gravely disappointed in Spotify because I'm on a Spotify family account subscription and my mum paid the other day and it says I'm on the account but I'm still on free and I tried logging out and everything!!!!

  • Newbie
  • gravely disappointed in Spotify because I'm on a Spotify family account subscription and my mum paid the other day and it says I'm on the account but I'm still on free and I tried logging out and everything!!!!
  • justinewin_
  • Roadie
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Unable to mordify my address for "Premium for Family"

Hi, The owner of the "Premium for Family" received an email regards that Spotify couldn't confirm the address of my account matches theirs. So I was wondering how do I verify my acc?

  • Newbie
  • Hi,    The owner of the "Premium for Family" received an email regards that Spotify couldn't confirm the address of my account matches theirs. So I was wondering how do I verify my acc?
  • justinewin_
  • Roadie
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Invalid Code for family

I use regularly family with my wife.My account has misteriously been downgraded to free, but my wife still have familyShe tried to send me the invitation 3/4 Times, but every time error (type 3) appears who can i contact?

  • Newbie
  • I use regularly family with my wife. My account has misteriously been downgraded to free, but my wife still have family She tried to send me the invitation 3/4 Times, but every time error (type 3...
  • justinewin_
  • Roadie
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Spotify Family

My stepbrother has sent me a mail to join his spotify subscription but when I want to join I get this message: 3 - Oeps! Er is iets fout gegaan. Probeer het opnieuw. which means in English: Whoops! Something went wrong. Try again. I tried again and a...

  • Newbie
  • My stepbrother has sent me a mail to join his spotify subscription but when I want to join I get this message:   3 - Oeps! Er is iets fout gegaan. Probeer het opnieuw.     which m...
  • justinewin_
  • Roadie
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution HEEEELP!!!

I'm not able to use my family premium account, yesterday I did the changed from a free account to a family premium account, my husbands account it's already working as premium (he received my invite), I received the bill and the email confirmation bu...

  • Newbie
  • I'm not able to use my family premium account, yesterday I did the changed from a free account to a family premium account, my husbands account it's already working as premium (he received my i...
  • JulianA_Bogota
  • Roadie
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family abo /facebook chaos😣

üIch habe bei fb 2 Email Adressen für einen Account. jetzt hab ich ein Family Abo gemacht. Eine Email Adresse davon für meinen Sohn; eine davon für mich und Tochter und Mann mit ihrer eigenen Email.jetzt können wir mit dem beiden fb Adressen keine un...

  • Newbie
  • üIch habe bei fb 2 Email Adressen für einen Account.  jetzt hab ich ein Family Abo gemacht.  Eine Email Adresse davon für meinen Sohn; eine davon für mich und Tochter und Mann mit ihrer e...
  • JulianA_Bogota
  • Roadie
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline with Family Plan

Hi, We are family of 4. Is there any limit about to use Spotify offline?? Or can every member of my family download their music in their devices as a standalone premium? Thanks.Regards,Javier

  • Newbie
  • Hi,    We are family of 4. Is there any limit about to use Spotify offline??   Or can every member of my family download their music in their devices as a standalone premium? &n...
  • JulianA_Bogota
  • Roadie
  • 2732 Views
  • 1 replies
  • 0 likes
  • 2732 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Como compartilhar Playlist?

Olá.Eu tenho uma playlist, quero adicionar amigos, para que eles possam adicionar músicas nesta lista também. Com eu faço?Eu utilizo o app no Android e Mac, não consegui em nenhum dos dois.Agradeço desde já.

  • Newbie
  • Olá. Eu tenho uma playlist, quero adicionar amigos, para que eles possam adicionar músicas nesta lista também. Com eu faço? Eu utilizo o app no Android e Mac, não consegui em nenhum dos doi...
  • JulianA_Bogota
  • Roadie
  • 1004 Views
  • 1 replies
  • 0 likes
  • compartilhar
  • 1004 Views
  • 1 replies
  • 0 likes

Premium Family can't Buy with Paysafecard

Hey guys!I have an important question about Spotify Family. Just wanted to pay the subscription via the Paysafecard. However, this is only available for the regular premium account... Is there a way to pay for this subscription via Paysafe?

  • Casual Listener
  • Hey guys! I have an important question about Spotify Family. Just wanted to pay the subscription via the Paysafecard. However, this is only available for the regular premium account... Is t...
  • Maxim
  • Spotify Star
  • 780 Views
  • 1 replies
  • 1 likes
  • 780 Views
  • 1 replies
  • 1 likes

Solved!! If I change my premium family head will I have to redownload all songs in the phone?

So if currently, I am with my mothers family premium account and I then we shift it to my father new family account and join there will I have to download my playlist again?

  • Newbie
  • So if currently, I am with my mothers family premium account and I then we shift it to my father new family account and join there will I have to download my playlist again?
  • Maxim
  • Spotify Star
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Removida

Boa tarde!meu marido tem o plano familiar e me incluiu!porem fui removida por suspeita de não residir no mesmo endereço!ele está me convidando novamente mas o sistema recusacomo resolvo?

  • Newbie
  • Boa tarde! meu marido tem o plano familiar e me incluiu! porem fui removida por suspeita de não residir no mesmo endereço! ele está me convidando novamente mas o sistema recusa como resolvo?
  • Bittencourt
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes