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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27640 Views
44 replies
4 likes
J'ai voulu changer d'abonnement pour la promotion étudiant mais cela fait plusieurs mois que je suis toujours débité de 10€. J'ai pourtant reçu la confirmation par sheerID que mon statut était vérifié. J'ai essayé de me réinscrire au cas ou cela n'ai...
J'ai voulu changer d'abonnement pour la promotion étudiant mais cela fait plusieurs mois que je suis toujours débité de 10€. J'ai pourtant reçu la confirmation par sheerID que mon statut était vérifi...
Casual Listener
235 Views
1 replies
0 likes
The system appears an error occurred when i have typied all the information correctly ....tried for many many times but it is still not workin
The system appears an error occurred when i have typied all the information correctly ....tried for many many times but it is still not workin
Casual Listener
378 Views
3 replies
0 likes
Some of my family invited me and I've acceppted. Now I cant use it and Im in a free account. This sucks so bad after 4 years using it.
Some of my family invited me and I've acceppted. Now I cant use it and Im in a free account. This sucks so bad after 4 years using it.
Newbie
520 Views
5 replies
1 likes
I have been a premium member of Spotify for a few years now. My wife, son and I all enjoy it. But for some reason my sons account was removed from our family plan. We tried to get it running again but we seem to hit a road blocked
I have been a premium member of Spotify for a few years now. My wife, son and I all enjoy it. But for some reason my sons account was removed from our family plan. We tried to get it running a...
Not applicable
216 Views
1 replies
0 likes
It hasn't been a month since I availed of the Premium for Family when I noticed that my account was returned to Spotify free. Since I have my debit card as payment method does my card need to have balance to keep the subscription?
It hasn't been a month since I availed of the Premium for Family when I noticed that my account was returned to Spotify free. Since I have my debit card as payment method does my card need to h...
252 Views
0 replies
0 likes
Estoy suscrita en el plan familiar me llego la invitacion llene el formato pero en mi cuenta me sigue apareciendo CUENTA GRATIS ¿que hago?
Estoy suscrita en el plan familiar me llego la invitacion llene el formato pero en mi cuenta me sigue apareciendo CUENTA GRATIS ¿que hago?
151 Views
0 replies
0 likes
Hi there! I recently just signed up for the Spotify For Family promo and it registered to say I paid on November 11, 2017. It is now November 22, 2017 and despite having paid, my spotify automatically reverted to FREE. How can I fix this? What has ha...
Hi there! I recently just signed up for the Spotify For Family promo and it registered to say I paid on November 11, 2017. It is now November 22, 2017 and despite having paid, my spotify a...
415 Views
0 replies
0 likes
Hi, I'm the administrator for my family premium account. I cannot remember my userid or password to login to the account. How can I sort this?
Hi, I'm the administrator for my family premium account. I cannot remember my userid or password to login to the account. How can I sort this?
206 Views
0 replies
0 likes
I have a Family plan and my mom and sister were removed from my plan because "they do not live in the same location as I live". This is a complete shame. We do live in different cities, but we are from the same family. Is that true? Point me to the F...
I have a Family plan and my mom and sister were removed from my plan because "they do not live in the same location as I live". This is a complete shame. We do live in different c...
Newbie
368 Views
1 replies
5 likes
Premium family, can all members of Premium family hear music in the same time on different devices ?
Premium family, can all members of Premium family hear music in the same time on different devices ?
Spotify Star
214 Views
1 replies
0 likes
I filled address as the same address of the host. Two months ago, I could use it normally, but two days ago, I wasn't in the Family premium anymore. The hose can invite me too. Why? Please help...
I filled address as the same address of the host. Two months ago, I could use it normally, but two days ago, I wasn't in the Family premium anymore. The hose can invite me too. Why? Please help....
140 Views
0 replies
0 likes
Hi, I just subscribed to a Family Package.One of my kid received the invitation immediately, the other got nothing.Resent the invitation again, still nothing.E-mail address verified tree times, SPAM folder checked, nothing.Sent the invitation again, ...
Hi, I just subscribed to a Family Package. One of my kid received the invitation immediately, the other got nothing. Resent the invitation again, still nothing. E-mail address verified t...
129 Views
0 replies
0 likes
Hi, I receive an invitation to connect on an spotify premium family, but I can't join the account.We live in the same adress, but at the last step : Confirmation, when I enter all the information (which there are right), I have this message: 3. Oops ...
Hi, I receive an invitation to connect on an spotify premium family, but I can't join the account. We live in the same adress, but at the last step : Confirmation, when I enter all the i...
Newbie
761 Views
7 replies
0 likes
I’ve had the Spotify and Hulu bundle ($4.99) since I started school back up, it’s eligible for a year but Spotify randomly charged me the full price of $10. Why did they do this??
I’ve had the Spotify and Hulu bundle ($4.99) since I started school back up, it’s eligible for a year but Spotify randomly charged me the full price of $10. Why did they do this??
275 Views
0 replies
0 likes
Hello,When clicking in email to confirm a family account for email1 account, the validation not works because it says "integrate email1-account1" on "old user2 family account".But the user2 is not existant because it was a deleted account family but ...
Hello, When clicking in email to confirm a family account for email1 account, the validation not works because it says "integrate email1-account1" on "old user2 family account". But the user2 is n...
169 Views
0 replies
0 likes
Todos os meses paguei normalmente o meu plano familiar. Meu cartão tem limite, e não está "reconhecendo o pagamento". Já tentei 3 cartões diferentes e continua "não reconhecendo o pagamento".
Todos os meses paguei normalmente o meu plano familiar. Meu cartão tem limite, e não está "reconhecendo o pagamento". Já tentei 3 cartões diferentes e continua "não reconhecendo o pagamento".
Spotify Star
428 Views
3 replies
0 likes
Hi, I have been added to a Spotify Family Premium plan 2 months ago. However, I was using Spotify Premium at the time, so only after that Premium offer ended, I tried to accept the link to Spotify Family now by filling in my details and it does not a...
Hi, I have been added to a Spotify Family Premium plan 2 months ago. However, I was using Spotify Premium at the time, so only after that Premium offer ended, I tried to accept the l...
199 Views
0 replies
0 likes
Hello, When I click on the accept invitation, it takes me a page where I can enter the credentials to join the plan. Even after entering right information I get "4 - Oops something went wrong, please try again" error. At first I thought there might b...
Hello, When I click on the accept invitation, it takes me a page where I can enter the credentials to join the plan. Even after entering right information I get "4 - Oops something went wron...
Casual Listener
553 Views
5 replies
0 likes
With the family plan can we both keep the same play lists and listen at the same time?? I don't even want seperate accounts I only did the family plan in hopes of being able to listen at the same time and connect to more than 3 devices.
With the family plan can we both keep the same play lists and listen at the same time?? I don't even want seperate accounts I only did the family plan in hopes of being able to listen at the s...
Spotify Star
251 Views
1 replies
0 likes
Hi I am member of a family plan. My husband is the administrator and he forgot what mail and account he has. Can anybody suggest which way he can find out?thanks
Hi I am member of a family plan. My husband is the administrator and he forgot what mail and account he has. Can anybody suggest which way he can find out? thanks
Spotify Star
222 Views
1 replies
0 likes
