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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27651 Views
44 replies
4 likes
First of all when I click Accpet Invitation in my email it doesn't actually bring me anywhere helpful. And then when I go to "Redeem" I'm told my code is not a valid code. I have tried this multiple times for two days now and nothing has changed.
First of all when I click Accpet Invitation in my email it doesn't actually bring me anywhere helpful. And then when I go to "Redeem" I'm told my code is not a valid code. I have tried this multiple ...
Spotify Star
256 Views
1 replies
0 likes
İ bought family account but spotify didn’t ask me address information. Now i can not invite my family to my premium account. How can i invite my family ?
İ bought family account but spotify didn’t ask me address information. Now i can not invite my family to my premium account. How can i invite my family ?
Casual Listener
512 Views
3 replies
0 likes
I removed all members of my family in order to get rid of "wrong address issue".And I added a new member (my wife) by sending invitation to her. And when I tried to login in spotify family with her phone, the spotify page says "you are not in the sam...
I removed all members of my family in order to get rid of "wrong address issue". And I added a new member (my wife) by sending invitation to her. And when I tried to login in spotify family with h...
216 Views
0 replies
0 likes
When my Spouse tries to accept the family premium invitation, the following notification appears: Oeps! Er is iets fout gegaan. Probeer het opnieuw.(Oops! Something went wrong. Please try again.) I've tried several laptops and different internet conn...
When my Spouse tries to accept the family premium invitation, the following notification appears: Oeps! Er is iets fout gegaan. Probeer het opnieuw. (Oops! Something went wrong. Please try a...
206 Views
0 replies
0 likes
After what seems like months of trying, my daughter FINALLY got her email, with the family premium code. We go to her account, and try it under "redeem a code" because that is the only one that we can find on your menu that takes a code. We keep tryi...
After what seems like months of trying, my daughter FINALLY got her email, with the family premium code. We go to her account, and try it under "redeem a code" because that is the only one that we c...
Newbie
385 Views
2 replies
0 likes
Haben heute einen Familinaccount bezahlt doch ich kann die einladung kommt nicht an die e-mail adresse ist richtig. Aber ich bekomme keine e-mail mit den Daten (auch nicht im spam). Kann es daran liegen das ich mein spotify mit Facebook verknüpft hab...
Haben heute einen Familinaccount bezahlt doch ich kann die einladung kommt nicht an die e-mail adresse ist richtig. Aber ich bekomme keine e-mail mit den Daten (auch nicht im spam). Kann es daran lie...
Newbie
24898 Views
10 replies
2 likes
I’m trying to add my wife to our premium for family account and every time we try to enter the confirmation information it says “Oops something went wrong”. I’m assuming it doesn’t like what’s being entered for street name and number, but I have no w...
I’m trying to add my wife to our premium for family account and every time we try to enter the confirmation information it says “Oops something went wrong”. I’m assuming it doesn’t like w...
300 Views
0 replies
0 likes
El sistema no acepta a mi hija en el plan familiar a pesar de que vive conmigo y está anotando el domicilio correcto. Siempre sale su consabido "Ups, algo ha salido mal" que no sirve absolutamente para nada y la verdad ya me tiene harto!!!Heeeelp, pl...
El sistema no acepta a mi hija en el plan familiar a pesar de que vive conmigo y está anotando el domicilio correcto. Siempre sale su consabido "Ups, algo ha salido mal" que no sirve absolutamente pa...
198 Views
0 replies
0 likes
Ive had spotify premium family for a hile now and it has been working fine but just now me and my other family members have been kicked out from it why, Even though we are still oaying for it we arent getting anything.
Ive had spotify premium family for a hile now and it has been working fine but just now me and my other family members have been kicked out from it why, Even though we are still oaying for it we a...
Music Fan
256 Views
1 replies
0 likes
mi cuenta der spotify estaba vinculada con mi facebook y contrate una cuenta familiar de spotify pero elimine mi facebook y por consigiente se elimino mi cuenta de spotify y no puedo acceder de ninguna forma para eliminar el pago o agregar a alguien ...
mi cuenta der spotify estaba vinculada con mi facebook y contrate una cuenta familiar de spotify pero elimine mi facebook y por consigiente se elimino mi cuenta de spotify y no puedo acceder de ningu...
217 Views
0 replies
0 likes
AM I DOING THIS WRONG OR WHAT?
AM I DOING THIS WRONG OR WHAT?
Spotify Star
532 Views
1 replies
0 likes
He visto muchos comentarios respecto a este problema.Hace unos días un familiar me avisó que luego de estar utilizando la misma cuenta premium que le había compartido, lo habían sacado unilateralmente y que ahora contaba con cuenta básica. Por qué pa...
He visto muchos comentarios respecto a este problema. Hace unos días un familiar me avisó que luego de estar utilizando la misma cuenta premium que le había compartido, lo habían sacado unilateralme...
Newbie
3954 Views
13 replies
0 likes
Dear all,i just have upgraded from premium to family account. How can i invite family members w/o own email address? They have smart phone but no email.Thanks for your big support!!!Dieter
Dear all, i just have upgraded from premium to family account. How can i invite family members w/o own email address? They have smart phone but no email. Thanks for your big support!!! Dieter
Casual Listener
1644 Views
4 replies
0 likes
I just upgraded to the family plan and added my family members and I don't think anything has changed in my app. Is it the same as what I had but more money or am I missing something?
I just upgraded to the family plan and added my family members and I don't think anything has changed in my app. Is it the same as what I had but more money or am I missing something?
Casual Listener
404 Views
4 replies
0 likes
Hello all, I've just tried invited my family members for Spotify family premium, but I can't fill in e-mails cause they are not "correct" even though I know they are. How can I successfully invite my family members without getting this error over and...
Hello all, I've just tried invited my family members for Spotify family premium, but I can't fill in e-mails cause they are not "correct" even though I know they are. How can I s...
Casual Listener
270 Views
2 replies
0 likes
my premium plan has a country and area code. I changed to family plan and sent codes to my family which we are now in a different country. sporify does not aloud them to get into the plan because takes the code where we are at does not let them choos...
my premium plan has a country and area code. I changed to family plan and sent codes to my family which we are now in a different country. sporify does not aloud them to get into the plan because t...
Community Legend
241 Views
1 replies
0 likes
Öğrenci hesabı olarak basvurdugum spotify hesabımdan 4 kere para çekti ve hâlâ premium olamadım.
Öğrenci hesabı olarak basvurdugum spotify hesabımdan 4 kere para çekti ve hâlâ premium olamadım.
Casual Listener
378 Views
3 replies
0 likes
Dear users, i am not able to invite family when i want to. I see a white screen on my tablet ipad without information. somebody recognize this? thanks
Dear users, i am not able to invite family when i want to. I see a white screen on my tablet ipad without information. somebody recognize this? thanks
Community Legend
657 Views
7 replies
0 likes
After setting up my account of Spotify for Family, I am not able to add any one family. I have followed the instructions on the site, logged in on different divices, including a desktop pc. When I go to my account page and choose Premium for family, ...
After setting up my account of Spotify for Family, I am not able to add any one family. I have followed the instructions on the site, logged in on different divices, including a desktop pc. When I g...
Casual Listener
720 Views
4 replies
1 likes
Hi, i`ve got a Family subscription for quite some time already and wanted to add my daughter to it. Just to find out that there was a strange person connected to my family users. (which i deleted subsequently) and when i send out an invite to my daug...
Hi, i`ve got a Family subscription for quite some time already and wanted to add my daughter to it. Just to find out that there was a strange person connected to my family users. (which i deleted s...
267 Views
0 replies
0 likes
