Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Tengo un inconveniente: cuento con un plan familiar, pero no recuerdo el
titular ni la contraseña. Busco en la pagina web de Spotify y no hay una
respuesta para mi problema. Necesito que alguien pueda comunicarse
conmigo para resolver esto. Spotify n...
Tengo un inconveniente: cuento con un plan familiar, pero no recuerdo el titular ni la contraseña. Busco en la pagina web de Spotify y no hay una respuesta para mi problema. Necesito que alguien pued...
So, my husband (Ricardo) and I lived with my father (Hamilton) in
Brazil. We shared a family account.Then, we (Ricardo and I) moved to
another country, I changed my account country setting and was obbligated
to leave the family plan. Ok. My husband (...
So, my husband (Ricardo) and I lived with my father (Hamilton) in Brazil. We shared a family account. Then, we (Ricardo and I) moved to another country, I changed my account country setting and w...
When changing to a family premium account, i tried to add two more
people in the same address but when the next payment arrived these two
people were excluded of the account. When trying to send the invitation
again I couldn't add them anymore becaus...
When changing to a family premium account, i tried to add two more people in the same address but when the next payment arrived these two people were excluded of the account. When trying to send t...
estou com um probleminha... já faz 3 mês que assinei o spotify, mais
precisamente o plano familiar, mas não anviaram o e-mail para o endereço
que eu pretendia incluir. Mas, essenão é o maior problema. Minha conta
ainda está "free". Já paguei na fatur...
estou com um probleminha... já faz 3 mês que assinei o spotify, mais precisamente o plano familiar, mas não anviaram o e-mail para o endereço que eu pretendia incluir. Mas, essenão é o maior problema...
I just signed up for the Family plan and was charged. I only had a free
acount, but 2 of the family members who merged had premium and had just
paid their bill. Will their be a credit for this double payment? Thank
You!
I just signed up for the Family plan and was charged. I only had a free acount, but 2 of the family members who merged had premium and had just paid their bill. Will their be a credit for this d...
Hola, mi hija y mi esposo que viven en la misma casa que yo han sido
retirados del plan familiar, como puedo hacer para probar que viven
junto conmigo y que sean admitidos nuevamente, si no resulta tendré q
desafiliarme de spotify. espero su pronta a...
Hola, mi hija y mi esposo que viven en la misma casa que yo han sido retirados del plan familiar, como puedo hacer para probar que viven junto conmigo y que sean admitidos nuevamente, si no resulta t...
I have a problem with the family premium. I forgot to confirm the
address and I was kicked out of the premium. I have a problem when I
want to enter the family premium again. why? Will not I be able to join
the family premium again?
I have a problem with the family premium. I forgot to confirm the address and I was kicked out of the premium. I have a problem when I want to enter the family premium again. why? Will not I b...
Aile üyeliğinden otomatik olarak atılmışım ve bir türlü geri giremiyorum
her defasında "3-tüh bir sorun oluştu lütfen tekrar deneyiniz."
Uyarısını alıyorum yardimci olur musunuz lütfen?
Aile üyeliğinden otomatik olarak atılmışım ve bir türlü geri giremiyorum her defasında "3-tüh bir sorun oluştu lütfen tekrar deneyiniz." Uyarısını alıyorum yardimci olur musunuz lütfen?
Hi there, I have a very weird issue with my account it is connected to
my facebook profile, but when I try to add someone to my family, they
receive an invite not from me, but from someone else (who was previously
a part of my family but not anymore)...
Hi there, I have a very weird issue with my account it is connected to my facebook profile, but when I try to add someone to my family, they receive an invite not from me, but from someone e...
I have my son and my daughter having individual subscriptions and we
just converted to family premium so I could join too. If my daughter
accepts invitation, will her individual subscription end and will her
play list transfer?
I have my son and my daughter having individual subscriptions and we just converted to family premium so I could join too. If my daughter accepts invitation, will her individual subscription e...
I set up a family account for my house. I invited my mom and 2 sisters
and they got the code and is now using their accounts fine. My account
is the main one I set up for but its not working. I thought maybe I was
supose to invite myself, so I tried ...
I set up a family account for my house. I invited my mom and 2 sisters and they got the code and is now using their accounts fine. My account is the main one I set up for but its not working. I t...
Hey everyone,I subscribed an year ago the Premium for Family (as part of
a family, and the owner of the account was not me).Unfortunately things
got bad between the owner and the rest of the members and now we do not
have any kind of contact anymore ...
Hey everyone, I subscribed an year ago the Premium for Family (as part of a family, and the owner of the account was not me). Unfortunately things got bad between the owner and the rest of the m...
Buonasera,ho provveduto al pagamento di 4,99 euro ma il serivizio non si
è attivato.Leggendo successivamente le indicazioni al servizio, credo
che mio figlio di 13 anni non possa aderirvi.Le vostre informazioni non
sono affatto chiare, chiedo la rest...
Buonasera, ho provveduto al pagamento di 4,99 euro ma il serivizio non si è attivato. Leggendo successivamente le indicazioni al servizio, credo che mio figlio di 13 anni non possa aderirvi. Le vo...
I have a family premium, and currently I have 4 other members in it. I
am currently trying to register one more member but there are some
problems with the address. We live in the same address, but his account
seems to fail to join the premium everyt...
I have a family premium, and currently I have 4 other members in it. I am currently trying to register one more member but there are some problems with the address. We live in the same address, but h...
I have signed up for Spotify Premium Family and am unable to add anyone.
When I go to my account page and click 'Premium for Family' it takes me
to a blank page. I have tried for 2 weeks and there has been no change
always a blank page does anyone kn...
I have signed up for Spotify Premium Family and am unable to add anyone. When I go to my account page and click 'Premium for Family' it takes me to a blank page. I have tried for 2 weeks and t...
We are 4 people sharing a spotify premium, and now my family has paid
for the family account. Do we have to make own accounts to be able to
join in? Because now when I press the accept invitation button in the
E-mail it just sends me to the subscript...
We are 4 people sharing a spotify premium, and now my family has paid for the family account. Do we have to make own accounts to be able to join in? Because now when I press the accept i...