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Premium Family

Get help verifying your Premium for Family.

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Forum Posts

After free Primeum experience

It will charge automatically? Can u response my email??wlduswldus5111@gmail.comthanks a lot

Visitor

It will charge automatically?  Can u response my email?? wlduswldus5111@gmail.com thanks a lot

jmdesin892

Roadie

272 Views

1 replies

0 likes

  • 272 Views
  • 1 replies
  • 0 likes

Como aceptar la invitación al plan familiar Premium?

Tengo una inquietudMi hermano me envió la invitación al Plan de familia y amigos de SpotifyPero, al momento de llenar los datos que me solicitaban aparecen "Nombre de la calle" y "Número de la calle"Alguien me podría explicar la manera correcta de in...

Newbie

Tengo una inquietud Mi hermano me envió la invitación al Plan de familia y amigos de Spotify Pero, al momento de llenar los datos que me solicitaban aparecen "Nombre de la calle" y "Número de la ca...

crischu

Casual Listener

20632 Views

2 replies

0 likes

  • 20632 Views
  • 2 replies
  • 0 likes

Superuser Contribution forget my address

hello,I'd like to join my consin in premium, but I forget the address provided at that time.how can I get that address I provided when apply premium account?

Visitor

hello, I'd like to join my consin in premium, but I forget the address provided at that time. how can I get that address I provided when apply premium account?

Aichel

Roadie

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas con Plan Familiar Premium

Quando acesso pelo navegador google chrome eu tenho acesso Premium através do acesso com facebook, porém através do aplicativo faço acesso ao facebook e ele nao aparece premium, me ajudem por favor!i

Newbie

Quando acesso pelo navegador google chrome eu tenho acesso Premium através do acesso com facebook, porém através do aplicativo faço acesso ao facebook e ele nao aparece premium, me ajudem por favor!i

Aichel

Roadie

222 Views

1 replies

0 likes

  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Address for Family Plan

i subcribe a family plan recently , i sent invitation link to my family, but receive error message when they register via invitation link. i think is relate with my account address, i need to know what is my account address so i can let my family kno...

Newbie

i subcribe a family plan recently , i sent invitation link to my family, but receive error message when they register via invitation link.   i think is relate with my account address, i need t...

Aichel

Roadie

283 Views

1 replies

0 likes

  • 283 Views
  • 1 replies
  • 0 likes

Superuser Contribution I am not able to add my relatives on my premium account

Dear all, I have been trying to add my daughter and my wife on my premium account but so far I was not able to do that. I followed the instructions many times but at the end I always get a message stating there's an error and I can't add them. I trie...

Newbie

Dear all,   I have been trying to add my daughter and my wife on my premium account but so far I was not able to do that. I followed the instructions many times but at the end I always get a m...

Aichel

Roadie

279 Views

1 replies

0 likes

  • 279 Views
  • 1 replies
  • 0 likes

Superuser Contribution No sirve mi cuenta premium a pesar de que ya la estoy pagándo

Compre el plan familiar premium y todas las cuentas de mi familia funcionan como premium pero la mía sale como cuenta gratis y no se por qué si ya la pague y me ha llegado las transacciones. Ayuda por favor

Newbie

Compre el plan familiar premium y todas las cuentas de mi familia funcionan como premium pero la mía sale como cuenta gratis y no se por qué si ya la pague y me ha llegado las transacciones. Ayuda po...

Aichel

Roadie

397 Views

1 replies

0 likes

Spotify
  • 397 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot enter to a family plan.

Before I was in a family plan but it always send me errors when trying to join again.

Casual Listener

Before I was in a family plan but it always send me errors when trying to join again.

Aichel

Roadie

292 Views

1 replies

0 likes

  • 292 Views
  • 1 replies
  • 0 likes

Superuser Contribution Invite unsuccessfully

Was invited in a premium family avcount but when i accept it , it unsuccessfully ... Why ?

Newbie

Was invited in a premium family avcount but when i accept it , it unsuccessfully ... Why ?  

Aichel

Roadie

258 Views

1 replies

0 likes

  • 258 Views
  • 1 replies
  • 0 likes

I have the Spotify Premium Family Plan.

I am the account holder and my wife is the additional family member that I added. I do not receive commercials, she does. Is this normal? Do the family members that are added to subscription receive commercials?

Casual Listener

I am the account holder and my wife is the additional family member that I added.  I do not receive commercials, she does.   Is this normal?  Do the family members that are added to s...

178 Views

0 replies

0 likes

  • 178 Views
  • 0 replies
  • 0 likes

Superuser Contribution Members kicked out after automated payment

Hello, can someone explain me why every single member from my family group was kicked out after spotify made the automated payment..Can someone tell me what's going on or if it cannot be fixed, I would like to request a refund since I am not receving...

Casual Listener

Hello, can someone explain me why every single member from my family group was kicked out after spotify made the automated payment..Can someone tell me what's going on or if it cannot be fixed, I w...

Aichel

Roadie

243 Views

2 replies

0 likes

  • 243 Views
  • 2 replies
  • 0 likes

Hesabımdan 3 kere para çekildi premium gelmedi

Merhaba bugün öğrenci premium hesabına geçmek istedim kartımdan 3 kere 7.21 tl alındı ve premium gelmedi yardımcı olursanız sevinirim

Casual Listener

Merhaba bugün öğrenci premium hesabına geçmek istedim kartımdan 3 kere 7.21 tl alındı ve premium gelmedi yardımcı olursanız sevinirim

167 Views

0 replies

0 likes

  • 167 Views
  • 0 replies
  • 0 likes

Superuser Contribution kredi kartımdan para çekildi ve premiuma geçemedim

öğrenci teklifini değerlendirdim. Kredi kartımdan 6.99 TRY çekilmesine karşın hesap dökümünde görünüyor, benim hesabım premiuma yükseltilmedi. Ne yapmam gerek?

Newbie

öğrenci teklifini değerlendirdim. Kredi kartımdan 6.99 TRY çekilmesine karşın hesap dökümünde görünüyor, benim hesabım premiuma yükseltilmedi. Ne yapmam gerek?

Aichel

Roadie

430 Views

1 replies

1 likes

yardım
  • 430 Views
  • 1 replies
  • 1 likes

no puedo aceptar la invitación del plan familiar

Yo era miembro del plan familiar hace casi 12 meses pero no me di cuenta que me llego un correo para verificar mi cuenta, y hace un par de dias se cacelo mi pertenencia al plan familiar y me mandaron a plan gratis...ahora me enviaron de nuevo la invi...

Newbie

Yo era miembro del plan familiar hace casi 12 meses pero no me di cuenta que me llego un correo para verificar mi cuenta, y hace un par de dias se cacelo mi pertenencia al plan familiar y me mandaron...

550 Views

0 replies

0 likes

  • 550 Views
  • 0 replies
  • 0 likes

Spotify famille

Bonjour,impossible de gerer mon compte spotify famille rien n'apparait sur la page spotify famille (page blanche)tous autres onglets fonctionnent.J'ai essayé depuis d'autres ordinateurs mais apparemment cela vient du site .Si quelqu'un peut m'aider ,...

Newbie

Bonjour, impossible de gerer mon compte spotify famille  rien n'apparait sur la page spotify famille (page blanche) tous autres onglets fonctionnent. J'ai essayé depuis d'autres ordinateurs ...

pascalouc

Casual Listener

899 Views

4 replies

0 likes

  • 899 Views
  • 4 replies
  • 0 likes

Superuser Contribution Inviter des membres sur mon spotify famille

Bonjour,J'ai souscris à Spotify famille depuis 2 jours. Lorsque je vais sur mon compte, il m'est impossible d'inviter des membres. Rien ne se passe lorsque je clique sur Spotify Family. Que dois-je faire? Merci

Newbie

Bonjour, J'ai souscris à Spotify famille depuis 2 jours. Lorsque je vais sur mon compte, il m'est impossible d'inviter des membres. Rien ne se passe lorsque je clique sur Spotify Family. Que dois-j...

pascalouc

Casual Listener

645 Views

2 replies

0 likes

  • 645 Views
  • 2 replies
  • 0 likes

Superuser Contribution error code 3

try to share my premium account with my wife , but i got everytime the same Error Code 3 ....

Newbie

try to share my premium account with my wife , but i got everytime the same Error Code 3 ....

Aichel

Roadie

240 Views

1 replies

0 likes

  • 240 Views
  • 1 replies
  • 0 likes

Indirizzo

Salve, come faccio a verificare/modificare l'indirizzo del mio Premium for Family? Devo far ripartire tutto dall'inizio?Grazie!

Newbie

Salve,  come faccio a verificare/modificare l'indirizzo del mio Premium for Family? Devo far ripartire tutto dall'inizio? Grazie!

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes