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Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
When an indiviual who is already a premium subcriber moves to a family account how is their indiviual subscription payment treated? Do they have to cancel the automatic monthly payment or is this stopped automatically by spotify.
Hi!I understand that Spotify Premium for Family is charging S$14.98/month as seen here: https://www.spotify.com/sg-en/family/However, my monthly statement from the bank shows that I am charged S$15.40/month. Is there a reason why I am charged differe...
Hi, I have Family Premium Account. However, when I try to add new members, they get error and cannout be added. The error is "We cannot verify your address." One member has no problem about this, he could join with no errors. But others get this erro...
If I have a Premium for Family account, can other members of the account see my profile and saved music, even if I have it set to private?
My 3 other family members and I are all on a Spotify family account. I can access my account on mobile perfectly fine, and so can Stephanie.Just recently 2 of the members have not been able to log in. Ryan cannot access his account from the mobile ap...
Have today change my premium account through Telia for Spotify to premium family. When I log in to my Spotify account, and read under subscription Spotify will charge a much higher amount than the monthly premium for the premium family. What has beco...
I just created a family account because my kids want to be able to hear music at the same time. They don't have their own tablets yet so we share our tablets with them. Is there a way to have ALL playlists always shared within your family? Also new o...
i invited my son's email add, he received the email sent, but when we click on the link to join the premium for family, it wont allow . it says that the account is already join with a premium family.how can we verify that? i already open his spotify ...
I upgraded to the premium family plan and lost all my playlists. Where can I find them?
When i created the family account i used the wrong name is there a way to change it.
Hi I was the admin of my account and I have my CC on the family account. But somehow an family other user became the admin of my account. I can invite other family members but when I try to change plan I get an error to try it later.It's a weird prob...
Ein Familie?ienmitglued kann nicht Familie!y nutzen, trotz selber Adresse, wie sollten die Adresse bestätigt werden?
Hello! I'm a little concerned about the following question: I'm the owner of a spotify family account, but I would like to cancel that account and join another family account, but that time I'll not be the owner. The question is: all other people who...
I currently have a family subscription that worked ok for more than 6 months, for me and the other 4 family members that live with me . We recently received emails asking us to confirm our postal codes and cancelled the premium access for the other m...
Hi all, I have premium family and wanted to invite my son. He received the invitation and needed to type in the adress. It said he can`t be verified, as it is not the same adress. But when I look into my spotify account I can`t find any adress that I...
Necesito ayuda, hace unos meses un compañero de trabajo me añadio a su plan familiar con lo cual estube sin problemas, hace poco se cancelo mi suscripcion con el y pase a ser usuario free. Actualize mi cuenta a una cuenta familiar pero aparece el nom...
I paid for the account but did not get a link to send to members. Is there a way to get a new link without getting a new account?
Hi, My medical school doesn't pop up in the list of options. What should I do? Thanks!
Aparece un antiguo contacto mio como administrador de la cuenta, no lo puedo borrar que puedo hacer ? cancelar el plan PREMIUM FAMILIAR o que hago, ese contacto ya lo habia eliminado antes no se como llego a ser administrador
I pay my spotify premium with my debit car. Onfortunately this month there wasn't enough money on the card, so my subscribtion changed from premium to free. Now I have enough money on my card, but I still don't have premium again. Do I have to wait u...