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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 126530 Views
  • 32 replies
  • 8 likes
  • 126530 Views
  • 32 replies
  • 8 likes

Membresía familiar

Alguien puede ayudarme con relación a que Spotify dara de baja a mis cuentas familiares que por qué detectaron que no vivimos en el mismo domicilio, como puedo solucionar ese problema alguien sabe?

  • Newbie
  • Alguien puede ayudarme con relación a que Spotify dara de baja a mis cuentas familiares que por qué detectaron que no vivimos en el mismo domicilio, como puedo solucionar ese problema alguien sabe?
  • EthanS1
  • Community Legend
  • 904 Views
  • 1 replies
  • 0 likes
  • Premium
  • 904 Views
  • 1 replies
  • 0 likes

Re: [Family] Allow Family Members with a different Address

Just set up family members add my wife, she got an email but she's having trouble locking in. Help

  • Visitor
  • Just set up family members add my wife, she got an email but she's having trouble locking in. Help
  • musiccornercv
  • Roadie
  • 935 Views
  • 2 replies
  • 0 likes
  • 935 Views
  • 2 replies
  • 0 likes

Invite family member doesnt work

When I send an invite to my son it says he should open a page with accept invitation. All I get when I click on the link is a sign up to Spotify page. I have tried sending to various browsers and to a work machine where Spotify is not installed and t...

  • Casual Listener
  • When I send an invite to my son it says he should open a page with accept invitation. All I get when I click on the link is a sign up to Spotify page.   I have tried sending to various browser...
  • TobiasYoung
  • Composer
  • 1469 Views
  • 3 replies
  • 1 likes
  • Premium
  • 1469 Views
  • 3 replies
  • 1 likes

Problem med byte till Family

HejVi har bytt från Premium till Family men får det inte att fungera. Hur gör jag? Vi har kontot via Telia

  • Newbie
  • Hej Vi har bytt från Premium till Family men får det inte att fungera. Hur gör jag? Vi har kontot via Telia  
  • 821 Views
  • 0 replies
  • 0 likes
  • Account
  • 821 Views
  • 0 replies
  • 0 likes

Superuser Contribution Family account Issues

I'm the head of the account but my sister was rejected from the family account with any reason last week. When I sent it again the link to make another subscription, she needs to put our adress, but she just received that is an incorrect a dress and ...

  • Casual Listener
  • I'm the head of the account but my sister was rejected from the family account with any reason last week. When I sent it again the link to make another subscription, she needs to put our adress, b...
  • Miguelangelprad
  • Casual Listener
  • 1207 Views
  • 2 replies
  • 0 likes
  • 1207 Views
  • 2 replies
  • 0 likes

Solved!! Charged €14,99 but no Premium

Hello,At this time i'm beeing charged with €14,99 for using Spotify, I think thats because I once used Headspace - meditiation. Now I just want to use Premium for €9,99, but strangely when I look at my account I see that I don't have Premium. So I pa...

  • Newbie
  • Hello, At this time i'm beeing charged with €14,99 for using Spotify, I think thats because I once used Headspace - meditiation. Now I just want to use Premium for €9,99, but strangely when I look a...
  • Maxim
  • Spotify Star
  • 2295 Views
  • 1 replies
  • 0 likes
  • Premium
  • 2295 Views
  • 1 replies
  • 0 likes

Passare a Family

Ciao!Io attualmente un account premium e vorrei passare a family.L'abbonamento si è rinnovato automaticamente ieri, è possibile passare a family pagando la differenza oppure devo aspettare il mese successivo?Grazie

  • Newbie
  • Ciao! Io attualmente un account premium e vorrei passare a family. L'abbonamento si è rinnovato automaticamente ieri, è possibile passare a family pagando la differenza oppure devo aspettare il m...
  • Aina1
  • Newbie
  • 1196 Views
  • 1 replies
  • 0 likes
  • 1196 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant join a family plan.....

I have been on a family plan at home with my mum but got kick out some how when I have tried to rejoin when she sent me a new link it tells me I can as I have been in to other plans, I'm not aware of the other 2 and dont know how to resolve this??

  • Newbie
  • I have been on a family plan at home with my mum but got kick out some how when I have tried to rejoin when she sent me a new link it tells me I can as I have been in to other plans, I'm not aware o...
  • rodolfo191
  • Casual Listener
  • 1741 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 1741 Views
  • 2 replies
  • 0 likes

Solved!! Duda respecto a Plan Familiar

Buenas NochesMi duda es la siguiente, acabo de dar de alta mi cuenta a premium familiar, soy el administrador y la duda es si los miembros que invite podran ver o tener contacto con los demas miembros del plan familiar? Osea sabran quienes son los mi...

  • Casual Listener
  • Buenas Noches Mi duda es la siguiente, acabo de dar de alta mi cuenta a premium familiar, soy el administrador y la duda es si los miembros que invite podran ver o tener contacto con los demas miemb...
  • Dany83
  • Newbie
  • 15529 Views
  • 9 replies
  • 0 likes
  • Premium
    Subscription
  • 15529 Views
  • 9 replies
  • 0 likes

Superuser Contribution You can not participate in this Family Premium Plan.

I've changed my plan and when I tried to sing up again, received this error. Please help.You can not participate in this Family Premium Plan. You have participated in two signatures in the last 12 months

  • Casual Listener
  • I've changed my plan and when I tried to sing up again, received this error. Please help. You can not participate in this Family Premium Plan. You have participated in two signatures in the last 1...
  • leandro747
  • Casual Listener
  • 1851 Views
  • 2 replies
  • 0 likes
  • 1851 Views
  • 2 replies
  • 0 likes

Switching from Single to Family Premium

I just signed up for the Family Premium and want to know if I need to cancel the .99cent run or will that just happen automatically. I have added my wife and my son, as well, and they also were on their own individual accounts with the .99cents run. ...

  • Newbie
  • I just signed up for the Family Premium and want to know if I need to cancel the .99cent run or will that just happen automatically. I have added my wife and my son, as well, and they also were on t...
  • Jacob
  • Community Legend
  • 1236 Views
  • 1 replies
  • 0 likes
  • 1236 Views
  • 1 replies
  • 0 likes

switching to family subscription

I just got spotify premium and after I noticed the family upgrade and would much rather that. Will I be charged $15 dollers or will I just owe $5?

  • Newbie
  • I just got spotify premium and after I noticed the family upgrade and would much rather  that. Will I be charged $15 dollers or will I just owe $5?
  • Jacob
  • Community Legend
  • 1865 Views
  • 1 replies
  • 0 likes
  • 1865 Views
  • 1 replies
  • 0 likes

Premium Discounts

Just curious to why spotify only offers family and school discounts, but not military..?1. I dont have have enough people for a family plan2. i dont go to school for the school discount

  • Newbie
  • Just curious to why spotify only offers family and school discounts, but not military..? 1. I dont have have enough people for a family plan 2. i dont go to school for the school discount  
  • Maxim
  • Spotify Star
  • 1898 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 1898 Views
  • 1 replies
  • 0 likes

Spotify Family Plan

I've just subscribed to the Spotify Family plan, I have sent my family members a link each to use it and make their own accounts. However whenever another member of the family logs on and uses the Spotify on another device, Spotify stops the music an...

  • Newbie
  • I've just subscribed to the Spotify Family plan, I have sent my family members a link each to use it and make their own accounts. However whenever another member of the family logs on and uses the S...
  • Bittencourt
  • Spotify Star
  • 2180 Views
  • 1 replies
  • 0 likes
  • 2180 Views
  • 1 replies
  • 0 likes

Solved!! Family Members cannot sign up

Hi there, I'm a long time Spotify Premium user, and have recently signed up for the Family Subscription. I have two family members which reside at the same address, but have bank accounts in different locations. When i invited them, Spotify told them...

  • Casual Listener
  • Hi there,   I'm a long time Spotify Premium user, and have recently signed up for the Family Subscription. I have two family members which reside at the same address, but have bank a...
  • Drazor
  • Casual Listener
  • 4065 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 4065 Views
  • 5 replies
  • 0 likes

Yearly payment for spotify family

I'm pretty sure I saw an option to pay yearly for a spotify subscription but I can't seem to find it again. How can I set up my Family account for yearly payment instead of monthly?

  • Newbie
  • I'm pretty sure I saw an option to pay yearly for a spotify subscription but I can't seem to find it again.  How can I set up my Family account for yearly payment instead of monthly? 
  • MattSuda
  • Spotify Star
  • 15533 Views
  • 2 replies
  • 41 likes
  • Premium
    Subscription
  • 15533 Views
  • 2 replies
  • 41 likes

ADDITIONAL MEMBERS ON PREMIUM FOR FAMILY ACCOUNT

Premium for Family accounts allow up to 5 additional members to join. I am from a family of 7, is it possible to add addtional memebers to a family account for an additional cost?

  • Newbie
  • Premium for Family accounts allow up to 5 additional members to join. I am from a family of 7, is it possible to add addtional memebers to a family account for an additional cost?  
  • Maxim
  • Spotify Star
  • 2053 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 2053 Views
  • 1 replies
  • 0 likes

Switch from premium to family: Error

I have tried to change my plan multiple times and this continues to come up. Has any one else had the same experience? I'm starting to rethink my Spotify subscription. It just shouldn't be this difficult. Also, with a family account we should all be ...

Screen Shot 2017-03-21 at 6.38.19 PM.jpg
  • Newbie
  • ...ifficult.   Also, with a family account we should all be able to listen at the same time, right? 
  • Maxim
  • Spotify Star
  • 1511 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 1511 Views
  • 1 replies
  • 0 likes