error code 603

[Maxkillaa]

Plan

Family Premium

Country

Turkey

Device

iPhone XS MAX

My Question or Issue

i had a premium account for almost 4 years now, my father wanted to try the family premium membership for our family. he has sended me the invite and i have recieved the e-mail but after i submit my adress information i get Error 603.

please i need help!

[Billy-J]

Hey @Maxkillaa, thanks for reaching out to the Community!

Could you ask your father to send you another invite using a different browser or incognito mode? If that doesn't help, ask him to send you one more using a different valid email address.

If you're still having trouble - please send me a screenshot of the error message being shown. Please make sure to hide sensitive info when posting to the Community.

Keep me posted 🙂 

[Maxkillaa]

Hello,

i have tried everything you said. But still have the same problem. It says there is a problem, please try again later. 

[Billy-J]

Hey @Maxkillaa, 

Thanks for trying!

In this case, it's best to get in touch with Customer Support. They'll take a look and do their best to help.

Have a great day 🙂